Question 1

Social systems are _____ that interact with their surroundings.

Accepted Answer

A)  closed systems 
B)  open systems 
C)  isolated systems 
D)  virtual systems 
A)  closed systems 
B)  open systems 
C)  isolated systems 
D)  virtual systems

Question 2

Cultures provide workers merely with indirect cues on how to succeed.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following statements is true of mentoring programs?

Accepted Answer

A)  Mentors are often the employee's direct supervisor. 
B)  Some people are simply more interested in being good mentors. 
C)  Gender differences have no impact on a mentor-protégé relationship. 
D)  The common practice is to have one mentor for one protégé. 
A)  Mentors are often the employee's direct supervisor. 
B)  Some people are simply more interested in being good mentors. 
C)  Gender differences have no impact on a mentor-protégé relationship. 
D)  The common practice is to have one mentor for one protégé.

Question 4

A change has a _____ when it is favorable for the system.

Accepted Answer

A)  functional effect 
B)  neutralizing effect 
C)  dysfunctional effect 
D)  bandwagon effect 
A)  functional effect 
B)  neutralizing effect 
C)  dysfunctional effect 
D)  bandwagon effect

Question 5

_____ define the ranks of individuals relative to others in the group.

Accepted Answer

A)  Role perceptions 
B)  Work ethics 
C)  Status systems 
D)  Signature experiences 
A)  Role perceptions 
B)  Work ethics 
C)  Status systems 
D)  Signature experiences

Question 6

What are the steps that can help an organization overcome discriminatory practices?

Accepted Answer

The steps that can help an organization

Question 7

What is the difference between socialization and individualization?

Accepted Answer

Socialization is the impact of organizat

Question 8

Which of the following is the most effective method for changing organizational culture?

Accepted Answer

A)  Appointing a manager of culture 
B)  Using stories and myths 
C)  Rewarding behaviors 
D)  Communicating top management support 
A)  Appointing a manager of culture 
B)  Using stories and myths 
C)  Rewarding behaviors 
D)  Communicating top management support

Question 9

_____ occurs when employees successfully exert influence on the social system around them at work by challenging the culture or deviating from it.

Accepted Answer

A)  Discrimination 
B)  Socialization 
C)  Individualization 
D)  Collaboration 
A)  Discrimination 
B)  Socialization 
C)  Individualization 
D)  Collaboration

Question 10

What are status symbols and what do they convey?

Accepted Answer

Status symbols are visible external thin

Question 11

Which of the following statements is true of discrimination?

Accepted Answer

A)  It is dependent on prejudice. 
B)  It is exhibited as an attitude. 
C)  It is generally exhibited as an action. 
D)  It can be used interchangeably with prejudice. 
A)  It is dependent on prejudice. 
B)  It is exhibited as an attitude. 
C)  It is generally exhibited as an action. 
D)  It can be used interchangeably with prejudice.

Question 12

Explain the various functions that a "role" performs in the social system.

Accepted Answer

A role is the pattern of actions expecte

Question 13

_____ occurs when a person who has more general depth of experience requires assistance in an area of special expertise,and a newer (and often younger)employee can provide it.

Accepted Answer

A)  Role playing 
B)  Reverse mentoring 
C)  Organizational socialization 
D)  Individualization 
A)  Role playing 
B)  Reverse mentoring 
C)  Organizational socialization 
D)  Individualization

Question 14

The psychological contract builds upon the concept of _____.

Accepted Answer

A)  exchange theory 
B)  motivation theory 
C)  theory X 
D)  all of the above 
A)  exchange theory 
B)  motivation theory 
C)  theory X 
D)  all of the above

Question 15

Describe role perceptions.

Accepted Answer

Activities of managers and workers alike

Question 16

People with a strong work ethic have a lower level of commitment to the organization than other employees.

Accepted Answer

A) True 
 B)False

Question 17

When roles are inadequately defined or are substantially unknown,_____ exists.

Accepted Answer

A)  role conflict 
B)  role ambiguity 
C)  organizational picketing 
D)  job shadowing 
A)  role conflict 
B)  role ambiguity 
C)  organizational picketing 
D)  job shadowing

Question 18

Subcultures are absent in an organization's culture.

Accepted Answer

A) True 
 B)False

Question 19

Any social system engages in exchanges with its environment,receiving input from it and providing output to it.

Accepted Answer

A) True 
 B)False

Question 20

If an organization honors only the economic contract and not the psychological contract,employees tend to have lower satisfaction.

Accepted Answer

A) True 
 B)False

Social systems are _____ that interact with their surroundings.

Cultures provide workers merely with indirect cues on how to succeed.

Which of the following statements is true of mentoring programs?

A change has a _____ when it is favorable for the system.

_____ define the ranks of individuals relative to others in the group.

What are the steps that can help an organization overcome discriminatory practices?

What is the difference between socialization and individualization?

Which of the following is the most effective method for changing organizational culture?

_____ occurs when employees successfully exert influence on the social system around them at work by challenging the culture or deviating from it.

What are status symbols and what do they convey?

Which of the following statements is true of discrimination?

Explain the various functions that a "role" performs in the social system.

_____ occurs when a person who has more general depth of experience requires assistance in an area of special expertise,and a newer (and often younger)employee can provide it.

The psychological contract builds upon the concept of _____.

Describe role perceptions.

People with a strong work ethic have a lower level of commitment to the organization than other employees.

When roles are inadequately defined or are substantially unknown,_____ exists.

Subcultures are absent in an organization's culture.

Any social system engages in exchanges with its environment,receiving input from it and providing output to it.

If an organization honors only the economic contract and not the psychological contract,employees tend to have lower satisfaction.

The Dynamics of People and Organizations

Models of Organizational Behavior

Managing Communications

Motivation

Appraising and Rewarding Performance

Leadership

Empowerment and Participation

Employee Attitudes and Their Effects

Issues Between Organizations and Individuals

Conflict, Power, and Organizational Politics

Informal and Formal Groups

Teams and Team Building

Managing Change

Stress and Counseling

Organizational Behavior Across Cultures

Filters

Exam 4: Social Systems and Organizational Culture

Social systems are _____ that interact with their surroundings.

Cultures provide workers merely with indirect cues on how to succeed.

Which of the following statements is true of mentoring programs?

A change has a _____ when it is favorable for the system.

_____ define the ranks of individuals relative to others in the group.

What are the steps that can help an organization overcome discriminatory practices?

What is the difference between socialization and individualization?

Which of the following is the most effective method for changing organizational culture?

_____ occurs when employees successfully exert influence on the social system around them at work by challenging the culture or deviating from it.

What are status symbols and what do they convey?

Which of the following statements is true of discrimination?

Explain the various functions that a "role" performs in the social system.

_____ occurs when a person who has more general depth of experience requires assistance in an area of special expertise,and a newer (and often younger)employee can provide it.

The psychological contract builds upon the concept of _____.

Describe role perceptions.

People with a strong work ethic have a lower level of commitment to the organization than other employees.

When roles are inadequately defined or are substantially unknown,_____ exists.

Subcultures are absent in an organization's culture.

Any social system engages in exchanges with its environment,receiving input from it and providing output to it.

If an organization honors only the economic contract and not the psychological contract,employees tend to have lower satisfaction.

The Dynamics of People and Organizations

Models of Organizational Behavior

Managing Communications

Motivation

Appraising and Rewarding Performance

Leadership

Empowerment and Participation

Employee Attitudes and Their Effects

Issues Between Organizations and Individuals

Conflict, Power, and Organizational Politics

Informal and Formal Groups

Teams and Team Building

Managing Change

Stress and Counseling

Organizational Behavior Across Cultures

Filters