Exam 9: Organizations: Effectiveness, Design, and Cultures

According to Tom Burns and G.M.Stalker's research, relatively _________ organizations tended to be more successful when the environment was unstable and uncertain.

Symbolism plays a large part in organizational culture.

Personal values and organizational values are essentially the same.

Profitability is the only acceptable criterion of organizational effectiveness.

____ is the criterion for organizational effectiveness in the distant future.

____ is the relationship between outputs and inputs, whereas ____ is a measure of whether or not organizational objectives are accomplished.

Organizational effectiveness refers to being effective, efficient, satisfying, adaptive and developing, and ultimately surviving.

At Shoppers Super Stores, decision making is retained by top management in the corporate office including all personnel and product related decisions. Shoppers Super Stores is an example of a decentralized organization.

What are the three organizational subsystems within an organization according to the open-system model? Provide a description of each.

Efficiency is a measure of whether or not organizational objectives are accomplished.

____ is(are) not among the symptoms of a weak organizational culture.

W. Edward Deming's PDCA cycle is an excellent tool for learning through systematic experimentation.

Which of these is a characteristic giving the organization focus and its members a rallying point?

Horizontal specialization and vertical hierarchy are the two basic dimensions of an organization chart.

An example of a group that satisfies the definition of an organization is

Subculture elitism and an inward focus are two symptoms of a weak organizational culture.

What are the two dimensions of an organization chart?

Organizational effectiveness can be defined as meeting organizational objectives and prevailing societal expectations in the near future, ___________________, and surviving into the distant future.

Speedy Transport, Inc. Marcy is an owner of a very successful local courier company 3/4 Speedy Transport, Inc. The company has been successful because of its speed and outstanding service. Marcy, however, is concerned about long-term effectiveness. She sees many of her competitors changing their organizational models to be more competitive. She comes to you with high hopes that as management students you can assist her in understanding emerging trends and help her company thrive in the future. -Refer to Speedy Transport, Inc. One of the emerging trends that you can share with Marcy is how organizations are streamlining operations with _________. As a result, organizations like Avon are now able to respond faster to rapidly changing consumer demands.

____ is a characteristic of organizational culture discussed in chapter nine.