Exam 9: Organizations: Effectiveness, Design, and Cultures

Garden Girls Landscaping is run by a former school teacher who is quite flexible, adapts to change quickly and gives her employees the freedom to determine how best to complete their jobs. Garden Girls is a _________________ organization.

An organization chart is a visual display of an organization's positions and lines of authority.

______________________ is one of the ways that Kent Thiry, CEO of DaVita fosters an organizational culture that values trust and learning.

Compare and contrast mechanistic with organic organizations. Which one do you think is better and why?

Organizations are systems made up of interacting subsystems.

According to Peter Drucker, one of the keys to delegation is that managers (the delegators) must follow-up as they are still accountable for performance.

SiteROCK is staffed mostly by former military personnel and is run with military precision with evidence of precise task definition, low task flexibility, and high emphasis on obedience. SiteROCK is a ________________ organizational design structure.

Zappos At Zappos, every new employee goes through a four week training program where they review topics such as company history, the importance of customer service and the long-term vision for the company. -Refer to Zappos. The four week training program at Zappos is the _________________ of the organizational socialization process and is referred to as _____________________.

____ is the first step in the socialization process.

According to the open-system model, a sporting goods company's sales representatives would be part of the ____ organizational subsystem.

Among the common characteristics of organizational cultures are being collective, emotionally charged, and future focused.

Relative to the distant future, what is the key determinant of organizational effectiveness?

During is company meetings with more than 400 employees, Kent Thiry, CEO of DaVita, builds trust with his employees when he responds, "I don't know. I'll have to get back to you on that." And he follows through to find an answer.

The label that best matches the term organizational values is

Division of labor is established by vertical hierarchy.

One of the reasons given for implementing a more ___________ management structure is the cost-savings realized from shared resources.

A ____ organization is one that is skilled at creating, acquiring, and transferring knowledge, and at modifying its behavior to reflect new knowledge and insights.

By definition, how many people does it take to make an organization?

Zappos At Zappos, every new employee goes through a four week training program where they review topics such as company history, the importance of customer service and the long-term vision for the company. -Refer to Zappos. By transferring knowledge to new employees during the four week training program Zappos is demonstrating one of the required elements of a ____________ organization, according to David A. Garvin..

The three stages of David A. Garvin's organizational learning model are cognition, ____, and ____.