Question 1

________ is the production of novel but potentially useful ideas.

Accepted Answer

The answer of ________ is the production of novel but...

Question 2

In order for change to occur,people must have the capability and the opportunity and the motivation to change.

Accepted Answer

A) True 
 B)False

Question 3

What is a hyper-turbulent environment? What industries do we usually associate with this type of organizational environment? How do organizations with this type of environment manage information in order to be ready for rapid change on an ongoing basis?

Accepted Answer

A hyper-turbulent environment is one in

Question 4

OD seems to work better for blue-collar workers than for supervisors or managers.

Accepted Answer

A) True 
 B)False

Question 5

Designing a new product is a process innovation.

Accepted Answer

A) True 
 B)False

Question 6

Crises are especially likely to stimulate resistance.

Accepted Answer

A) True 
 B)False

Question 7

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

Accepted Answer

A) True 
 B)False

Question 8

What is diffusion? What factors affect the rate of diffusion in organizations?

Accepted Answer

Diffusion is the process by which innova

Question 9

Organizational change is more likely to occur in a learning organization.

Accepted Answer

A) True 
 B)False

Question 10

A change agent is

Accepted Answer

A) an expert in diagnosing and changing organizations by applying behavioural science knowledge. 
B) any strategy or tactic that provokes change in an organization. 
C) a person who resists organizational change. 
D) the first person in a work group to "unfreeze" and convince his or her colleagues to do the same. 
E) an outside consultant hired to diagnose and correct problems in organizational structures. 
A) an expert in diagnosing and changing organizations by applying behavioural science knowledge. 
B) any strategy or tactic that provokes change in an organization. 
C) a person who resists organizational change. 
D) the first person in a work group to "unfreeze" and convince his or her colleagues to do the same. 
E) an outside consultant hired to diagnose and correct problems in organizational structures.

Question 11

Team building usually begins with

Accepted Answer

A) problem solving. 
B) confidential interviews with team members. 
C) role playing exercises. 
D) development exercises. 
E) a diagnostic session. 
A) problem solving. 
B) confidential interviews with team members. 
C) role playing exercises. 
D) development exercises. 
E) a diagnostic session.

Question 12

What effect does the perception of threat have on change?

Accepted Answer

A) Motivator for change 
B) Extreme inertia 
C) Motivator for change and extreme inertia 
D) Resistance and extreme inertia 
E) Motivator for change and resistance 
A) Motivator for change 
B) Extreme inertia 
C) Motivator for change and extreme inertia 
D) Resistance and extreme inertia 
E) Motivator for change and resistance

Question 13

The usual sequence of innovation is

Accepted Answer

A) implementation, diffusion, and evaluation. 
B) generation, diffusion, and implementation. 
C) generation, implementation, and diffusion. 
D) generation, evaluation, and implementation. 
E) generation, implementation, and evaluation. 
A) implementation, diffusion, and evaluation. 
B) generation, diffusion, and implementation. 
C) generation, implementation, and diffusion. 
D) generation, evaluation, and implementation. 
E) generation, implementation, and evaluation.

Question 14

The ideal outcome of the diagnostic session of team building is a list of the weaknesses of team members.

Accepted Answer

A) True 
 B)False

Question 15

In order for change to occur,people must have the capability and the opportunity and the support to change.

Accepted Answer

A) True 
 B)False

Question 16

The CEO of the Smelly Cheese Company felt that the company needed to embark on a major organizational development program.For months he had been walking around the company asking himself and the company's managers,"If we were creating this organization today,what would it look like?" What OD strategy do you think the CEO should consider?

Accepted Answer

A) Goals and strategies 
B) Survey feedback 
C) TQM 
D) Team building 
E) Reengineering 
A) Goals and strategies 
B) Survey feedback 
C) TQM 
D) Team building 
E) Reengineering

Question 17

Gatekeepers

Accepted Answer

A) import technical information into their organizations. 
B) oppose innovations advocated by idea champions. 
C) perform poorly as boundary spanners. 
D) serve as devil's advocates against ideas that are creative but impractical. 
E) resist change in the organization. 
A) import technical information into their organizations. 
B) oppose innovations advocated by idea champions. 
C) perform poorly as boundary spanners. 
D) serve as devil's advocates against ideas that are creative but impractical. 
E) resist change in the organization.

Question 18

Team building usually begins with a diagnostic session that is usually held

Accepted Answer

A) in the workplace. 
B) in the team leader's office. 
C) away from the workplace. 
D) wherever the team usually holds its meetings. 
E) at the change agent's office. 
A) in the workplace. 
B) in the team leader's office. 
C) away from the workplace. 
D) wherever the team usually holds its meetings. 
E) at the change agent's office.

Question 19

Organizational change is much more likely to occur in a ________ organization.

Accepted Answer

The answer of Organizational change is much more likely to...

Question 20

OD seems to work better for supervisors or managers than for ________ workers.

Accepted Answer

The answer of OD seems to work better for supervisors...

________ is the production of novel but potentially useful ideas.

In order for change to occur,people must have the capability and the opportunity and the motivation to change.

What is a hyper-turbulent environment? What industries do we usually associate with this type of organizational environment? How do organizations with this type of environment manage information in order to be ready for rapid change on an ongoing basis?

OD seems to work better for blue-collar workers than for supervisors or managers.

Designing a new product is a process innovation.

Crises are especially likely to stimulate resistance.

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

What is diffusion? What factors affect the rate of diffusion in organizations?

Organizational change is more likely to occur in a learning organization.

A change agent is

Team building usually begins with

What effect does the perception of threat have on change?

The usual sequence of innovation is

The ideal outcome of the diagnostic session of team building is a list of the weaknesses of team members.

In order for change to occur,people must have the capability and the opportunity and the support to change.

Gatekeepers

Team building usually begins with a diagnostic session that is usually held

Organizational change is much more likely to occur in a ________ organization.

OD seems to work better for supervisors or managers than for ________ workers.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters

Exam 15: Organizational Change,Development,and Innovation

________ is the production of novel but potentially useful ideas.

In order for change to occur,people must have the capability and the opportunity and the motivation to change.

What is a hyper-turbulent environment? What industries do we usually associate with this type of organizational environment? How do organizations with this type of environment manage information in order to be ready for rapid change on an ongoing basis?

OD seems to work better for blue-collar workers than for supervisors or managers.

Designing a new product is a process innovation.

Crises are especially likely to stimulate resistance.

Learning organizations are almost 90 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

What is diffusion? What factors affect the rate of diffusion in organizations?

Organizational change is more likely to occur in a learning organization.

A change agent is

Team building usually begins with

What effect does the perception of threat have on change?

The usual sequence of innovation is

The ideal outcome of the diagnostic session of team building is a list of the weaknesses of team members.

In order for change to occur,people must have the capability and the opportunity and the support to change.

Gatekeepers

Team building usually begins with a diagnostic session that is usually held

Organizational change is much more likely to occur in a ________ organization.

OD seems to work better for supervisors or managers than for ________ workers.

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Filters