Question 1

When the text says that organizations are "social inventions," it means that they are essentially defined by people,not things.

Accepted Answer

A) True 
 B)False  True

Question 2

Human capital is a key determinant of firm performance.

Accepted Answer

A) True 
 B)False  True

Question 3

The best companies to work for also have the best performance.

Accepted Answer

A) True 
 B)False  True

Question 4

TELUS is a good example of a company that

Accepted Answer

A) has increased employee engagement. 
B) has many talent management practices. 
C) has created a spiritual workplace. 
D) has a diverse workplace. 
E) has won awards for corporate social responsibility. 
A) has increased employee engagement. 
B) has many talent management practices. 
C) has created a spiritual workplace. 
D) has a diverse workplace. 
E) has won awards for corporate social responsibility.

Question 5

The most important goal of virtually all organizations is

Accepted Answer

A) profit. 
B) survival. 
C) employee development. 
D) cost reduction. 
E) increased productivity. 
A) profit. 
B) survival. 
C) employee development. 
D) cost reduction. 
E) increased productivity.

Question 6

Nearly all workers prefer stimulating,challenging jobs.

Accepted Answer

A) True 
 B)False

Question 7

It has been estimated that the direct cost of absenteeism due to high work-life conflict is approximately

Accepted Answer

A) $1-3 billion per year. 
B) $3-5 billion per year. 
C) $5-7 billion per year. 
D) $7-9 billion per year. 
E) $10 billion per year. 
A) $1-3 billion per year. 
B) $3-5 billion per year. 
C) $5-7 billion per year. 
D) $7-9 billion per year. 
E) $10 billion per year.

Question 8

In less than a decade,the workforce will be dominated by

Accepted Answer

A) visible minorities. 
B) men. 
C) women. 
D) people over the age of 40. 
E) people under the age of 40. 
A) visible minorities. 
B) men. 
C) women. 
D) people over the age of 40. 
E) people under the age of 40.

Question 9

Define and describe the differences and relationship between organizational behaviour and human resources management.

Accepted Answer

Organizational behaviour refers to the a

Question 10

Explain why employee recruitment and retention has become an important management concern and what it has to do with organizational behaviour.

Accepted Answer

Organizations are facing severe shortage

Question 11

Which of the following is NOT usually a requirement for organizational survival?

Accepted Answer

A) The continuing membership of particular, specific individuals in the organization 
B) The ability to induce persons to join and remain in the organization 
C) Innovative activities which go beyond members' usual assignments 
D) The reliable performance of usual assignments 
E) Flexible and innovative behaviour 
A) The continuing membership of particular, specific individuals in the organization 
B) The ability to induce persons to join and remain in the organization 
C) Innovative activities which go beyond members' usual assignments 
D) The reliable performance of usual assignments 
E) Flexible and innovative behaviour

Question 12

A manager who presents a new company policy to her employees at a meeting is performing the managerial role of spokesperson.

Accepted Answer

A) True 
 B)False

Question 13

Geert Hofstede's research on cross-cultural differences found that

Accepted Answer

A) technical and behavioural requirements differ across cultures. 
B) technical and behavioural requirements are the same across cultures. 
C) technical requirements differ, but behavioural requirements are the same across cultures. 
D) behavioural requirements differ, but technical requirements are the same across cultures. 
E) differences in technical and behavioural requirements depend on where one is in the world. 
A) technical and behavioural requirements differ across cultures. 
B) technical and behavioural requirements are the same across cultures. 
C) technical requirements differ, but behavioural requirements are the same across cultures. 
D) behavioural requirements differ, but technical requirements are the same across cultures. 
E) differences in technical and behavioural requirements depend on where one is in the world.

Question 14

Nonprofit organizations have goals.

Accepted Answer

A) True 
 B)False

Question 15

Scientific Management is the process of

Accepted Answer

A) using research to develop the optimum degree of specialization and standardization of work tasks. 
B) developing a strict set of rules and regulations. 
C) developing a strict chain of command. 
D) establishing objective criteria for promotion and selection of employees. 
E) centralizing power at the top of organizations. 
A) using research to develop the optimum degree of specialization and standardization of work tasks. 
B) developing a strict set of rules and regulations. 
C) developing a strict chain of command. 
D) establishing objective criteria for promotion and selection of employees. 
E) centralizing power at the top of organizations.

Question 16

According to POB,psychological capacities can be measured and developed but not managed.

Accepted Answer

A) True 
 B)False

Question 17

________ is one of the most important contingency variables in organizational behaviour.

Accepted Answer

The answer of ________ is one of the most important...

Question 18

The direct cost of absenteeism due to high ________ is approximately $3-5 billion per year.

Accepted Answer

The answer of The direct cost of absenteeism due to...

Question 19

Canada's top CEOs believe that ________ has become their number one priority.

Accepted Answer

The answer of Canada's top CEOs believe that ________ has...

Question 20

A manager who signs legal documents on behalf of his company is performing the role of ________.

Accepted Answer

The answer of A manager who signs legal documents on...

When the text says that organizations are "social inventions," it means that they are essentially defined by people,not things.

Human capital is a key determinant of firm performance.

The best companies to work for also have the best performance.

TELUS is a good example of a company that

The most important goal of virtually all organizations is

Nearly all workers prefer stimulating,challenging jobs.

It has been estimated that the direct cost of absenteeism due to high work-life conflict is approximately

In less than a decade,the workforce will be dominated by

Define and describe the differences and relationship between organizational behaviour and human resources management.

Explain why employee recruitment and retention has become an important management concern and what it has to do with organizational behaviour.

Which of the following is NOT usually a requirement for organizational survival?

A manager who presents a new company policy to her employees at a meeting is performing the managerial role of spokesperson.

Geert Hofstede's research on cross-cultural differences found that

Nonprofit organizations have goals.

Scientific Management is the process of

According to POB,psychological capacities can be measured and developed but not managed.

________ is one of the most important contingency variables in organizational behaviour.

The direct cost of absenteeism due to high ________ is approximately $3-5 billion per year.

Canada's top CEOs believe that ________ has become their number one priority.

A manager who signs legal documents on behalf of his company is performing the role of ________.

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 1: Organizational Behaviour and Management

When the text says that organizations are "social inventions," it means that they are essentially defined by people,not things.

Human capital is a key determinant of firm performance.

The best companies to work for also have the best performance.

TELUS is a good example of a company that

The most important goal of virtually all organizations is

Nearly all workers prefer stimulating,challenging jobs.

It has been estimated that the direct cost of absenteeism due to high work-life conflict is approximately

In less than a decade,the workforce will be dominated by

Define and describe the differences and relationship between organizational behaviour and human resources management.

Explain why employee recruitment and retention has become an important management concern and what it has to do with organizational behaviour.

Which of the following is NOT usually a requirement for organizational survival?

A manager who presents a new company policy to her employees at a meeting is performing the managerial role of spokesperson.

Geert Hofstede's research on cross-cultural differences found that

Nonprofit organizations have goals.

Scientific Management is the process of

According to POB,psychological capacities can be measured and developed but not managed.

________ is one of the most important contingency variables in organizational behaviour.

The direct cost of absenteeism due to high ________ is approximately $3-5 billion per year.

Canada's top CEOs believe that ________ has become their number one priority.

A manager who signs legal documents on behalf of his company is performing the role of ________.

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change,Development,and Innovation

Filters