Exam 15: Organizational Change,Development,and Innovation

Extrinsic rewards that are clearly tied to creativity do indeed increase creative behaviour,especially when accompanied by ________ and feedback.

Although job enrichment was successfully implemented in a firm's Toronto plant,managers of the plants in San Diego,Tulsa,and Pittsburgh chose not to enrich jobs.This is a problem of ________ change.

Sometimes when threat is perceived,organizations unfreeze.

The appropriate sequence of innovation is idea generation,________,and diffusion.

Managerial innovations are new ways of designing products,making products,or delivering services.

Inviting input from a wide variety of external sources in an attempt to extract innovative ideas is called ________ innovation.

Change agents are the first organizational members to change after an OD intervention occurs.

Unlike some other organizational change initiatives,TQM is

Which of the following is NOT generally an organizational change component of TQM?

Diffusion refers to

Which organizational development strategy focuses on continuous improvement?

The Stinky Cheese Company is planning to implement a job enrichment program.What kind of innovation is this?

Learning organizations are almost 100 percent more likely to have higher overall levels of profitability than those organizations not rated as learning organizations.

In order for change to occur,people must have the

The key dimensions of a learning organization are vision/support,culture,learning systems/dynamics,and ________.

Telly is an expert at applying behavioural science knowledge to organizational change.In other words,he's a(n)________.

As an idea champion,Alice

The text defined creativity as

Which of the following companies is NOT noted for managerial innovations?

Defence mechanisms might be activated during the change stage.