Exam 15: Organizational Change,Development,and Innovation

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________ rewards that are clearly tied to creativity do indeed increase creative behaviour.

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Which of the following is NOT a value assumption held by most OD change agents?

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________ organizations have established systems and structures to acquire,code,store,and distribute important information and knowledge.

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What is reengineering? What kinds of industries have benefited most from reengineering? Describe some of the key practices which facilitate reengineering efforts in organizations.

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An engineer who brings new information back to her firm from a trade show is probably a gatekeeper.

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Define a learning organization and describe the critical dimensions of a learning organization.

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The organizational development process of having organizational members fill out questionnaires and providing them with the results is called ________.

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The Stinky Cheese Company has begun to behave rigidly and exhibit extreme inertia.What has happened?

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What makes a person creative? Can people be trained to become more creative? Explain.

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Ford is a member of a consortium of over 40 large premier companies known as the

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Creative people are intelligent but they have a poor technical understanding of their domain.

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Explain the difference between product innovations,process innovations,and managerial innovations,and give an example of each.

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Learning organizations are more likely to be more profitable than other organizations.

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Defying orders by management to stop working on a creative idea is known as

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Which factor does NOT stimulate the diffusion of an innovation?

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The appropriate sequence of innovation is idea generation,implementation,and diffusion.

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The Stinky Cheese Company has just undergone a major and complex change effort that will require employees to work in self-managing teams.The VP of Human Resources is concerned that the institutionalization of the change will be difficult.You have been hired as a consultant to inform her of the factors that can inhibit institutionalization.What will you tell her and recommend that she does to ensure that the change is institutionalized?

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Some degree of capability,opportunity,and ________ must be present for successful change.

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Some ________ feel compelled to engage in creative deviance.

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The knowing-doing gap refers to managers who do not know what to do and when they need to take action.

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