Exam 18: Leading Teams

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As one of the four common ways in which norms develop in teams, _____ bring norms into the team from the outside.

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Which of the following is a formal team composed of a manager and his or her subordinates?

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A manager can put together a(n) _____ of people, but never build a(n) _____.

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Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of a(n):

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_____ increases team cohesiveness.

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Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team and it consists of the subordinates under her authority. This is an example of a _____ team.

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A common dysfunction of teams is to be results oriented.

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List the four ways team norms develop.

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The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions refers to _____.

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In order for a team to be successful, it must be structured so that members are fulfilling necessary roles. Write a short essay in which you describe key roles within a team, and choose which role best fits your own managerial style.

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Herman is a team leader at CyberChasers. He usually tries to resolve conflict by referring the problem to a third party, such as his boss. This style of conflict resolution is known as:

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A goal that cannot be reached by a single party is called a(n) _____.

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Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.

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A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party, is called:

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Which of the following is a component of a team?

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A(n) _____ is a standard of conduct that is shared by team members and guides their behavior.

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What is the ideal size of work teams?

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Managers should recognize that teamwork presents a dilemma for many people, and for good reason. In a short essay play "devil's advocate": Use the dysfunctions common in teams to defend the concept of individual accomplishment and achievement.

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Groupthink occurs when people are so committed to a cohesive team that they are reluctant to express contrary opinions.

(True/False)
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Carolyn is a member of a work team at Creepy Clown's Company. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a(n):

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