Exam 18: Leading Teams
Exam 1: The World of Innovative Management184 Questions
Exam 2: The Evolution of Management Thinking163 Questions
Exam 3: The Environment and Corporate Culture181 Questions
Exam 4: Managing in a Global Environment178 Questions
Exam 5: Managing Ethics and Social Responsibility168 Questions
Exam 6: Managing Start Ups and New Ventures130 Questions
Exam 7: Managerial Planning and Goal Setting166 Questions
Exam 8: Strategy Formulation and Execution149 Questions
Exam 9: Managerial Decision Making178 Questions
Exam 10: Designing Organization Structure212 Questions
Exam 11: Managing Change and Innovation178 Questions
Exam 12: Managing Human Resource181 Questions
Exam 13: Managing Diversity125 Questions
Exam 14: Understanding Individual Behavior137 Questions
Exam 15: Leadership169 Questions
Exam 16: Motivating Employees185 Questions
Exam 17: Managing Communication161 Questions
Exam 18: Leading Teams198 Questions
Exam 19: Managing Quality and Performance170 Questions
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As one of the four common ways in which norms develop in teams, _____ bring norms into the team from the outside.
(Short Answer)
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Which of the following is a formal team composed of a manager and his or her subordinates?
(Multiple Choice)
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A manager can put together a(n) _____ of people, but never build a(n) _____.
(Short Answer)
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Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of a(n):
(Multiple Choice)
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Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work team. She is in charge of the team and it consists of the subordinates under her authority. This is an example of a _____ team.
(Multiple Choice)
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The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions refers to _____.
(Multiple Choice)
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In order for a team to be successful, it must be structured so that members are fulfilling necessary roles. Write a short essay in which you describe key roles within a team, and choose which role best fits your own managerial style.
(Essay)
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Herman is a team leader at CyberChasers. He usually tries to resolve conflict by referring the problem to a third party, such as his boss. This style of conflict resolution is known as:
(Multiple Choice)
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A goal that cannot be reached by a single party is called a(n) _____.
(Short Answer)
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Distributive negotiation is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.
(True/False)
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A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party, is called:
(Multiple Choice)
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A(n) _____ is a standard of conduct that is shared by team members and guides their behavior.
(Short Answer)
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Managers should recognize that teamwork presents a dilemma for many people, and for good reason. In a short essay play "devil's advocate": Use the dysfunctions common in teams to defend the concept of individual accomplishment and achievement.
(Essay)
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Groupthink occurs when people are so committed to a cohesive team that they are reluctant to express contrary opinions.
(True/False)
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Carolyn is a member of a work team at Creepy Clown's Company. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a(n):
(Multiple Choice)
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