Exam 18: Leading Teams

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InfoTech's new product team has a norm of backing up each of their computer's hard drives at the end of each working day. This norm developed because one day a computer virus infected the team's computer network and destroyed many important computer files. The cause of this norm was clearly:

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Which of these is consistent with the role of the socioemotional role?

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The compromising style of conflict management reflects a high degree of cooperativeness and a low degree of assertiveness.

(True/False)
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Which of the following refers to a unit of two or more people who interact and coordinate their work to accomplish a specific objective?

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During the _____ stage of team development, the major emphasis is on task accomplishment.

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_____ are goals that cannot be attained by a single party.

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Carmen's group found itself unable to handle a conflict. The group decides to bring in an outside consultant to discuss the conflict with both sides and work toward a resolution. The group is using:

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During which stage of team development should the team leader help clarify team roles, norms, and values?

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A task force is sometimes called a(n):

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Randy is a team leader at Welldrilling.net. His team is made up of fifteen co-workers. Recently, he has noticed a tendency for some team members to participate much less than others. They seem uninterested and content to let others do the work. This is called:

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The collaborating style of conflict resolution is based on a _____ degree of assertiveness and a _____ degree of cooperativeness.

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A role in which the individual devotes personal time and energy to helping the team accomplish its task is called a(n) _____ role.

(Short Answer)
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What are the three key components of the author's definition of a team?

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Darren and his team have just finished Project A, and are preparing to disband. Darren and his team are in the _____ stage of team development.

(Multiple Choice)
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A competing style to handle conflict involves a high degree of assertiveness and a high degree of cooperation.

(True/False)
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The storming stage of team development is marked by conflict and disagreement.

(True/False)
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The _____ style to handle conflict involves a low degree of assertiveness and a low degree of cooperation.

(Short Answer)
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The five stages of team development are forming, storming, reforming, performing, and adjourning.

(True/False)
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Self-directed teams are _____ teams.

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A role in which the individual provides support for team members' emotional needs and social unity is called a(n) _____ role.

(Short Answer)
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