Question 1

The four common ways in which norms develop for controlling and directing behavior are critical events, primacy, carryover behaviors, and implicit statements.

Accepted Answer

A) True 
 B)False

Question 2

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called:

Accepted Answer

A)  self-directed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams. 
A)  self-directed teams. 
B)  project teams. 
C)  multinational teams. 
D)  long distance teams. 
E)  global teams.

Question 3

In order to achieve competitive advantage, organizations use many types of teams. Write a short essay in which you identify different types of teams and evaluate the organizational situations where each may be most effective.

Accepted Answer

Functional team: composed of manager and

Question 4

Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and _____.

Accepted Answer

A)  cohesiveness 
B)  satisfaction 
C)  commitment 
D)  leadership 
E)  norms 
A)  cohesiveness 
B)  satisfaction 
C)  commitment 
D)  leadership 
E)  norms

Question 5

Making explicit statements about the desired team behaviors is a powerful way leaders influence norms.

Accepted Answer

A) True 
 B)False

Question 6

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the _____ stage to the _____ stage of team development.

Accepted Answer

A)  forming, storming 
B)  storming, performing 
C)  performing, adjourning 
D)  norming, performing 
E)  storming, reforming 
A)  forming, storming 
B)  storming, performing 
C)  performing, adjourning 
D)  norming, performing 
E)  storming, reforming

Question 7

Which of the following is more common in large teams?

Accepted Answer

A)  Member satisfaction 
B)  The development of subgroups 
C)  Agreement 
D)  Commitment 
E)  All of these 
A)  Member satisfaction 
B)  The development of subgroups 
C)  Agreement 
D)  Commitment 
E)  All of these

Question 8

Discuss the determinants of team cohesiveness and its consequences.

Accepted Answer

Determinants of team cohesiveness go in

Question 9

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party is called distributive negotiation.

Accepted Answer

A) True 
 B)False

Question 10

_____ can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture.

Accepted Answer

The answer of _____ can present enormous challenges for team...

Question 11

As one of the four common ways in which norms develop in teams, _____ come from a team's history and establish important precedents.

Accepted Answer

The answer of As one of the four common ways...

Question 12

Two common behaviors of the socioemotional role are energizing and encouraging.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following brings norms into the team from outside?

Accepted Answer

A)  Critical events 
B)  Primacy 
C)  Carryover behaviors 
D)  Explicit statements 
E)  Recency 
A)  Critical events 
B)  Primacy 
C)  Carryover behaviors 
D)  Explicit statements 
E)  Recency

Question 14

Individual personalities emerge during the performing stage.

Accepted Answer

A) True 
 B)False

Question 15

Horizontal teams are created by the organization as part of the formal organization structure.

Accepted Answer

A) True 
 B)False

Question 16

Norms begin to develop in the first interactions among members of a new team.

Accepted Answer

A) True 
 B)False

Question 17

Shifting one's own opinions to maintain team harmony refers to which socio-emotional role?

Accepted Answer

A)  Energizing 
B)  Initiating ideas 
C)  Encouraging 
D)  Following 
E)  Compromise 
A)  Energizing 
B)  Initiating ideas 
C)  Encouraging 
D)  Following 
E)  Compromise

Question 18

According to your text, list three factors that can cause people to engage in conflict.

Accepted Answer

The six factors are

Question 19

A collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict is called integrative negotiation.

Accepted Answer

A) True 
 B)False

Question 20

When a team is in moderate competition with other teams, its cohesiveness decreases as it strives to win.

Accepted Answer

A) True 
 B)False

The four common ways in which norms develop for controlling and directing behavior are critical events, primacy, carryover behaviors, and implicit statements.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called:

In order to achieve competitive advantage, organizations use many types of teams. Write a short essay in which you identify different types of teams and evaluate the organizational situations where each may be most effective.

Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and _____.

Making explicit statements about the desired team behaviors is a powerful way leaders influence norms.

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the _ stage to the _ stage of team development.

Which of the following is more common in large teams?

Discuss the determinants of team cohesiveness and its consequences.

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party is called distributive negotiation.

_____ can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture.

As one of the four common ways in which norms develop in teams, _____ come from a team's history and establish important precedents.

Two common behaviors of the socioemotional role are energizing and encouraging.

Which of the following brings norms into the team from outside?

Individual personalities emerge during the performing stage.

Horizontal teams are created by the organization as part of the formal organization structure.

Norms begin to develop in the first interactions among members of a new team.

Shifting one's own opinions to maintain team harmony refers to which socio-emotional role?

According to your text, list three factors that can cause people to engage in conflict.

A collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict is called integrative negotiation.

When a team is in moderate competition with other teams, its cohesiveness decreases as it strives to win.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Filters

Exam 18: Leading Teams

The four common ways in which norms develop for controlling and directing behavior are critical events, primacy, carryover behaviors, and implicit statements.

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called:

In order to achieve competitive advantage, organizations use many types of teams. Write a short essay in which you identify different types of teams and evaluate the organizational situations where each may be most effective.

Work team effectiveness is based on three outcomes: productive output, capacity to adapt and learn, and _____.

Making explicit statements about the desired team behaviors is a powerful way leaders influence norms.

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the _____ stage to the _____ stage of team development.

Which of the following is more common in large teams?

Discuss the determinants of team cohesiveness and its consequences.

A competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party is called distributive negotiation.

_____ can present enormous challenges for team leaders, who have to bridge gaps of time, distance, and culture.

As one of the four common ways in which norms develop in teams, _____ come from a team's history and establish important precedents.

Two common behaviors of the socioemotional role are energizing and encouraging.

Which of the following brings norms into the team from outside?

Individual personalities emerge during the performing stage.

Horizontal teams are created by the organization as part of the formal organization structure.

Norms begin to develop in the first interactions among members of a new team.

Shifting one's own opinions to maintain team harmony refers to which socio-emotional role?

According to your text, list three factors that can cause people to engage in conflict.

A collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict is called integrative negotiation.

When a team is in moderate competition with other teams, its cohesiveness decreases as it strives to win.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start Ups and New Ventures

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resource

Managing Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Filters

Kristen, in her role as team leader, has recently switched her style from one of clarifying team roles to one of emphasizing task accomplishment. Her change was driven by a desire to keep pace with her team, which has evolved from the _ stage to the _ stage of team development.