Exam 18: Leading Teams

During the _____ stage of team development, individual personalities emerge. People become more assertive in clarifying their roles and what is expected of them.

A task force or a crossfunctional team is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

Jessica has just been appointed leader of a new work team in her organization. She is wondering what to do at her first meeting with the group. Which of the following would you suggest?

The ideal size of work teams is often thought to be _____.

Sylvia is a member of a team that uses e-mail, instant messaging, and blogging to communicate. Although she sees members of her team on breaks and at lunch, Sylvia does not interact with them face-to-face in a professional setting. Sylvia's team can best be described as a:

_____ is defined as the extent to which members are attracted to the team and motivated to remain in it.

A(n) _____ is a unit of two or more people who interact and coordinate their work to accomplish a specific goal.

Once some teams have evolved to the _____ stage of team development, task performance is no longer the top priority.

The _____ style to handle conflict involves a high degree of assertiveness and a low degree of cooperation.

A long-lasting, sometimes permanent team in the organization structure created to deal with tasks that recur regularly is called a(n) _____.

Employee involvement started out simply with techniques such as information sharing with employees or asking employees for suggestions about improving the work. Gradually, companies moved toward greater autonomy for employees, which ultimately led to self-directed teams.

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

One of the primary advantages of virtual teams is the ability to rapidly assemble the most appropriate group of people to complete a project, solve a problem, or exploit a specific strategic opportunity.

The _____ stage of development is a period of orientation and getting acquainted.

_____ negotiation is a competitive and adversarial negotiation approach in which each party strives to get as much as it can, usually at the expense of the other party.

Self-directed teams are empowered with decision-making authority, allowing members to have the freedom to select new members, solve problems, spend money, monitor results, and plan for the future.

The _____ conflict resolution style is best when maintaining harmony is important.

Virtual and global teams are particularly prone to communication breakdowns.

What are self-directed teams? Briefly discuss three characteristics or elements of self-directed teams.

Members of _____ teams remain in separate locations around the world and conduct their work electronically.