Question 1

Define the three different types of innovation and explain the differences of each, with examples.

Accepted Answer

The three different types of innovation

Question 2

Discuss what it means to manage cultural symbols in an organization.Give an example of how a manager might do this.

Accepted Answer

Managing cultural symbols in an organiza

Question 3

Which type of innovation do other innovations often rely on?

Accepted Answer

A)  strategic 
B)  radical 
C)  systems 
D)  incremental 
E)  cultural 
A)  strategic 
B)  radical 
C)  systems 
D)  incremental 
E)  cultural

Question 4

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once.
-​​Kano's company developed a mobile phone app that turns any mobile phone into a credit card reader.

Accepted Answer

A) incremental innovation​ 
B) ​systems innovation 
C) ​radical innovation 
A) incremental innovation​ 
B) ​systems innovation 
C) ​radical innovation

Question 5

Strong organizational cultures are always better than weak organizational cultures.

Accepted Answer

A) True 
 B)False

Question 6

_________ are thoseorganizational values that have become so taken for granted over time that they become the core of the company's culture.

Accepted Answer

A)  Enacted values 
B)  Espoused values 
C)  Artifacts 
D)  Assumptions 
E)  Formal practices 
A)  Enacted values 
B)  Espoused values 
C)  Artifacts 
D)  Assumptions 
E)  Formal practices

Question 7

_________ conflict management norms resolve conflict openly.

Accepted Answer

A)  Active 
B)  Passive 
C)  Agreeable 
D)  Disagreeable 
E)  Strategic 
A)  Active 
B)  Passive 
C)  Agreeable 
D)  Disagreeable 
E)  Strategic

Question 8

Intranets with a narrow scope can reinforce a culture of

Accepted Answer

A)  wisdom and humility. 
B)  laziness and cheapness. 
C)  focus and operational excellence. 
D)  economy and efficiency. 
E)  secrecy and information hoarding. 
A)  wisdom and humility. 
B)  laziness and cheapness. 
C)  focus and operational excellence. 
D)  economy and efficiency. 
E)  secrecy and information hoarding.

Question 9

Due to the difficulty of changing organizational culture, no major company has ever managed to change its culture.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following fits the profile of an entrepreneur?

Accepted Answer

A)  a need for stability 
B)  low risk tolerance 
C)  an appreciation for the status quo 
D)  caution 
E)  a desire to assume responsibility 
A)  a need for stability 
B)  low risk tolerance 
C)  an appreciation for the status quo 
D)  caution 
E)  a desire to assume responsibility

Question 11

_________ is the process through which employees learn about their organization's culture.

Accepted Answer

A)  Socialization 
B)  Organizational socialization 
C)  Innovation 
D)  Entrepreneurship 
E)  Intrapreneurship 
A)  Socialization 
B)  Organizational socialization 
C)  Innovation 
D)  Entrepreneurship 
E)  Intrapreneurship

Question 12

Matching
Match each of the following descriptions with the element of organizational culture it most clearly illustrates.​
-​espoused value or norm

Accepted Answer

A) ​The employee handbook at your new job states repeatedly that employees are the organization's most prized resource. 
B) ​Employee handbooks notwithstanding, you quickly discover that the management at your new job is stingy with raises and doesn't care if employees quit. 
C) Paulo works in a laid-back office.It's generally understood that if you work a few hours late one day, you can come in a few hours late or leave a few hours early the next. 
D) ​To demonstrate its commitment to excellent customer service, Nikki's company hands out an award each month to the representative who received the most glowing customer feedback in an anonymous survey. 
A) ​The employee handbook at your new job states repeatedly that employees are the organization's most prized resource. 
B) ​Employee handbooks notwithstanding, you quickly discover that the management at your new job is stingy with raises and doesn't care if employees quit. 
C) Paulo works in a laid-back office.It's generally understood that if you work a few hours late one day, you can come in a few hours late or leave a few hours early the next. 
D) ​To demonstrate its commitment to excellent customer service, Nikki's company hands out an award each month to the representative who received the most glowing customer feedback in an anonymous survey.

Question 13

Entrepreneurial types of activitiesare typically welcome within large organizations.

Accepted Answer

A) True 
 B)False

Question 14

Matching
Match each of the following descriptions with the element of organizational culture it most clearly illustrates.​
-​artifact

Accepted Answer

A) ​The employee handbook at your new job states repeatedly that employees are the organization's most prized resource. 
B) ​Employee handbooks notwithstanding, you quickly discover that the management at your new job is stingy with raises and doesn't care if employees quit. 
C) Paulo works in a laid-back office.It's generally understood that if you work a few hours late one day, you can come in a few hours late or leave a few hours early the next. 
D) ​To demonstrate its commitment to excellent customer service, Nikki's company hands out an award each month to the representative who received the most glowing customer feedback in an anonymous survey. 
A) ​The employee handbook at your new job states repeatedly that employees are the organization's most prized resource. 
B) ​Employee handbooks notwithstanding, you quickly discover that the management at your new job is stingy with raises and doesn't care if employees quit. 
C) Paulo works in a laid-back office.It's generally understood that if you work a few hours late one day, you can come in a few hours late or leave a few hours early the next. 
D) ​To demonstrate its commitment to excellent customer service, Nikki's company hands out an award each month to the representative who received the most glowing customer feedback in an anonymous survey.

Question 15

Research suggests that organization culture is understood and communicated through the use of _________ and symbols.

Accepted Answer

The answer of Research suggests that organization culture is understood...

Question 16

When the gasoline engine was combined with bicycle and carriage technology to create automobiles, that was an example of which kind of innovation?

Accepted Answer

A)  strategic 
B)  radical 
C)  systems 
D)  incremental 
E)  cultural 
A)  strategic 
B)  radical 
C)  systems 
D)  incremental 
E)  cultural

Question 17

A(n) _________ is aphysical manifestation of an organization's culture.

Accepted Answer

A)  enacted value 
B)  espoused value 
C)  artifact 
D)  assumption 
E)  formal practice 
A)  enacted value 
B)  espoused value 
C)  artifact 
D)  assumption 
E)  formal practice

Question 18

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once.
-​The mobile phone.

Accepted Answer

A) incremental innovation​ 
B) ​systems innovation 
C) ​radical innovation 
A) incremental innovation​ 
B) ​systems innovation 
C) ​radical innovation

Question 19

Which of the following are obstacles to changing organizational culture? Select ALL that apply.

Accepted Answer

A)  changing cultures requires changing people's deeply held beliefs 
B)  some cultures enhance organizational performance, while others hinder it 
C)  even if a culture is changed, it's likely to change back 
D)  managers may sometimes inadvertently revert to old patterns of behavior 
E)  value systems are self-reinforcing 
A)  changing cultures requires changing people's deeply held beliefs 
B)  some cultures enhance organizational performance, while others hinder it 
C)  even if a culture is changed, it's likely to change back 
D)  managers may sometimes inadvertently revert to old patterns of behavior 
E)  value systems are self-reinforcing

Question 20

In a(n) _________ conflict culture, employees actively manage and resolve conflicts cooperatively to find the best solution for all involved parties.

Accepted Answer

A)  dominating 
B)  collaborative 
C)  strategic 
D)  avoidant 
E)  passive-aggressive 
A)  dominating 
B)  collaborative 
C)  strategic 
D)  avoidant 
E)  passive-aggressive

Define the three different types of innovation and explain the differences of each, with examples.

Discuss what it means to manage cultural symbols in an organization.Give an example of how a manager might do this.

Which type of innovation do other innovations often rely on?

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -Kano's company developed a mobile phone app that turns any mobile phone into a credit card reader.

Strong organizational cultures are always better than weak organizational cultures.

_________ are thoseorganizational values that have become so taken for granted over time that they become the core of the company's culture.

_________ conflict management norms resolve conflict openly.

Intranets with a narrow scope can reinforce a culture of

Due to the difficulty of changing organizational culture, no major company has ever managed to change its culture.

Which of the following fits the profile of an entrepreneur?

_________ is the process through which employees learn about their organization's culture.

Matching Match each of the following descriptions with the element of organizational culture it most clearly illustrates. -espoused value or norm

Entrepreneurial types of activitiesare typically welcome within large organizations.

Matching Match each of the following descriptions with the element of organizational culture it most clearly illustrates. -artifact

Research suggests that organization culture is understood and communicated through the use of _________ and symbols.

When the gasoline engine was combined with bicycle and carriage technology to create automobiles, that was an example of which kind of innovation?

A(n) _________ is aphysical manifestation of an organization's culture.

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -The mobile phone.

Which of the following are obstacles to changing organizational culture? Select ALL that apply.

In a(n) _________ conflict culture, employees actively manage and resolve conflicts cooperatively to find the best solution for all involved parties.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organization Change and Change Management

Filters

Exam 15: Organizational Culture

Define the three different types of innovation and explain the differences of each, with examples.

Discuss what it means to manage cultural symbols in an organization.Give an example of how a manager might do this.

Which type of innovation do other innovations often rely on?

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -​​Kano's company developed a mobile phone app that turns any mobile phone into a credit card reader.

Strong organizational cultures are always better than weak organizational cultures.

_________ are thoseorganizational values that have become so taken for granted over time that they become the core of the company's culture.

_________ conflict management norms resolve conflict openly.

Intranets with a narrow scope can reinforce a culture of

Due to the difficulty of changing organizational culture, no major company has ever managed to change its culture.

Which of the following fits the profile of an entrepreneur?

_________ is the process through which employees learn about their organization's culture.

Matching Match each of the following descriptions with the element of organizational culture it most clearly illustrates.​ -​espoused value or norm

Entrepreneurial types of activitiesare typically welcome within large organizations.

Matching Match each of the following descriptions with the element of organizational culture it most clearly illustrates.​ -​artifact

Research suggests that organization culture is understood and communicated through the use of _________ and symbols.

When the gasoline engine was combined with bicycle and carriage technology to create automobiles, that was an example of which kind of innovation?

A(n) _________ is aphysical manifestation of an organization's culture.

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -​The mobile phone.

Which of the following are obstacles to changing organizational culture? Select ALL that apply.

In a(n) _________ conflict culture, employees actively manage and resolve conflicts cooperatively to find the best solution for all involved parties.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organization Change and Change Management

Filters

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -Kano's company developed a mobile phone app that turns any mobile phone into a credit card reader.

Matching Match each of the following descriptions with the element of organizational culture it most clearly illustrates. -espoused value or norm

Matching Match each of the following descriptions with the element of organizational culture it most clearly illustrates. -artifact

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -The mobile phone.