Question 1

How can a manager take advantage of the culture that already exists in an organization?

Accepted Answer

A manager can take advantage of the cult

Question 2

Changing an organization's culture is a(n) _________ process.

Accepted Answer

A)  impossible 
B)  quick and easy 
C)  quick but difficult 
D)  long but easy 
E)  long and difficult 
A)  impossible 
B)  quick and easy 
C)  quick but difficult 
D)  long but easy 
E)  long and difficult

Question 3

_________is the process through which children learn to become adults in a society.

Accepted Answer

A)  Entrepreneurship 
B)  Intrapreneurship 
C)  Innovation 
D)  Organizational socialization 
E)  Socialization 
A)  Entrepreneurship 
B)  Intrapreneurship 
C)  Innovation 
D)  Organizational socialization 
E)  Socialization

Question 4

Managers interested in changing cultures should attempt to substitute stories and myths that support old cultural values with stories and myths that support new ones.

Accepted Answer

A) True 
 B)False

Question 5

_________ conflict management norms resolve conflict in a cooperative manner.

Accepted Answer

A)  Active 
B)  Passive 
C)  Agreeable 
D)  Disagreeable 
E)  Strategic 
A)  Active 
B)  Passive 
C)  Agreeable 
D)  Disagreeable 
E)  Strategic

Question 6

A conflict culture is a

Accepted Answer

A)  culture that is characterized by a lot of disagreement. 
B)  set of shared norms for managing conflict. 
C)  culture that attempts to avoid conflict as much as possible. 
D)  set of shared norms for avoiding conflict. 
E)  culture that is internally inconsistent. 
A)  culture that is characterized by a lot of disagreement. 
B)  set of shared norms for managing conflict. 
C)  culture that attempts to avoid conflict as much as possible. 
D)  set of shared norms for avoiding conflict. 
E)  culture that is internally inconsistent.

Question 7

Research suggests that organization culture is understood and communicated through the use of

Accepted Answer

A)  observation alone. 
B)  employee handbooks. 
C)  psychological contracts. 
D)  stories and symbols. 
E)  raises and bonuses. 
A)  observation alone. 
B)  employee handbooks. 
C)  psychological contracts. 
D)  stories and symbols. 
E)  raises and bonuses.

Question 8

Strong cultures are always better than weak cultures.

Accepted Answer

A) True 
 B)False

Question 9

If a business strategy and corporate culture are pulling in two different directions, the _________ will win _________.

Accepted Answer

A)  strategy, unless the culture is really strong 
B)  strategy, no matter how strong the culture is 
C)  culture, unless the strategy is extremely good 
D)  culture, no matter how good the strategy is 
E)  none of these 
A)  strategy, unless the culture is really strong 
B)  strategy, no matter how strong the culture is 
C)  culture, unless the strategy is extremely good 
D)  culture, no matter how good the strategy is 
E)  none of these

Question 10

A major obstacle to changing an organization's culture is that even if the culture is successfully changed, it's likely to change back shortly after.

Accepted Answer

A) True 
 B)False

Question 11

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once.
-Sonya's company creates a laptop processor that produces less heat than any other on the market.

Accepted Answer

A) incremental innovation​ 
B) ​systems innovation 
C) ​radical innovation 
A) incremental innovation​ 
B) ​systems innovation 
C) ​radical innovation

Question 12

_________ conflict management norms tend to avoid addressing conflict.

Accepted Answer

A)  Active 
B)  Passive 
C)  Agreeable 
D)  Disagreeable 
E)  Strategic 
A)  Active 
B)  Passive 
C)  Agreeable 
D)  Disagreeable 
E)  Strategic

Question 13

Which of the following are part of culture?Select ALL that apply.

Accepted Answer

A)  enacted values and norms 
B)  espoused values and norms 
C)  artifacts 
D)  formal practices 
E)  informal practice
F)None of above 
A)  enacted values and norms 
B)  espoused values and norms 
C)  artifacts 
D)  formal practices 
E)  informal practice
F)None of above

Question 14

Identify and thoroughly discuss the four types of conflict cultures, using examples.

Accepted Answer

The four types of conflict cultures are

Question 15

Athena's company specializes in the design of tennis ball canisters, making them sturdier, cheaper, and easier to open.This is an example of which type of innovation?

Accepted Answer

A)  radical 
B)  incremental 
C)  systems 
D)  entrepreneurial 
E)  strategic 
A)  radical 
B)  incremental 
C)  systems 
D)  entrepreneurial 
E)  strategic

Question 16

In a(n) _________ conflict culture, open confrontations are accepted, as are heated arguments and threats.

Accepted Answer

A)  dominating 
B)  collaborative 
C)  strategic 
D)  avoidant 
E)  passive-aggressive 
A)  dominating 
B)  collaborative 
C)  strategic 
D)  avoidant 
E)  passive-aggressive

Question 17

What is the most important mechanism of organizational socialization?

Accepted Answer

A)  formal training 
B)  observing the behavior of others 
C)  corporate pamphlets 
D)  corporate statements 
E)  none of these 
A)  formal training 
B)  observing the behavior of others 
C)  corporate pamphlets 
D)  corporate statements 
E)  none of these

Question 18

Intrapreneurship

Accepted Answer

A)  is most effective as a rare event in the organization. 
B)  is most effective when it occurs in the research and development department alone. 
C)  occurs both inside and outside the organization. 
D)  gives new organizations an edge over existing organizations. 
E)  is entrepreneurial activity that takes place within the organization. 
A)  is most effective as a rare event in the organization. 
B)  is most effective when it occurs in the research and development department alone. 
C)  occurs both inside and outside the organization. 
D)  gives new organizations an edge over existing organizations. 
E)  is entrepreneurial activity that takes place within the organization.

Question 19

Not all firms have cultural values that are consistent with high performance.

Accepted Answer

A) True 
 B)False

Question 20

A dominating conflict culture is passive and disagreeable.

Accepted Answer

A) True 
 B)False

How can a manager take advantage of the culture that already exists in an organization?

Changing an organization's culture is a(n) _________ process.

_________is the process through which children learn to become adults in a society.

Managers interested in changing cultures should attempt to substitute stories and myths that support old cultural values with stories and myths that support new ones.

_________ conflict management norms resolve conflict in a cooperative manner.

A conflict culture is a

Research suggests that organization culture is understood and communicated through the use of

Strong cultures are always better than weak cultures.

If a business strategy and corporate culture are pulling in two different directions, the _ will win _.

A major obstacle to changing an organization's culture is that even if the culture is successfully changed, it's likely to change back shortly after.

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -Sonya's company creates a laptop processor that produces less heat than any other on the market.

_________ conflict management norms tend to avoid addressing conflict.

Which of the following are part of culture?Select ALL that apply.

Identify and thoroughly discuss the four types of conflict cultures, using examples.

Athena's company specializes in the design of tennis ball canisters, making them sturdier, cheaper, and easier to open.This is an example of which type of innovation?

In a(n) _________ conflict culture, open confrontations are accepted, as are heated arguments and threats.

What is the most important mechanism of organizational socialization?

Intrapreneurship

Not all firms have cultural values that are consistent with high performance.

A dominating conflict culture is passive and disagreeable.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organization Change and Change Management

Filters

Exam 15: Organizational Culture

How can a manager take advantage of the culture that already exists in an organization?

Changing an organization's culture is a(n) _________ process.

_________is the process through which children learn to become adults in a society.

Managers interested in changing cultures should attempt to substitute stories and myths that support old cultural values with stories and myths that support new ones.

_________ conflict management norms resolve conflict in a cooperative manner.

A conflict culture is a

Research suggests that organization culture is understood and communicated through the use of

Strong cultures are always better than weak cultures.

If a business strategy and corporate culture are pulling in two different directions, the _________ will win _________.

A major obstacle to changing an organization's culture is that even if the culture is successfully changed, it's likely to change back shortly after.

Six technologies or technological innovations are listed below.Match each with its corresponding type of innovation.Some types of innovations may be used more than once. -Sonya's company creates a laptop processor that produces less heat than any other on the market.

_________ conflict management norms tend to avoid addressing conflict.

Which of the following are part of culture?Select ALL that apply.

Identify and thoroughly discuss the four types of conflict cultures, using examples.

Athena's company specializes in the design of tennis ball canisters, making them sturdier, cheaper, and easier to open.This is an example of which type of innovation?

In a(n) _________ conflict culture, open confrontations are accepted, as are heated arguments and threats.

What is the most important mechanism of organizational socialization?

Intrapreneurship

Not all firms have cultural values that are consistent with high performance.

A dominating conflict culture is passive and disagreeable.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Individual Differences

Individual Values, Perceptions, and Reactions

Motivating Behavior

Motivating Behavior with Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Managing Conflict and Negotiating

Traditional Leadership Approaches

Contemporary Views of Leadership in Organizations

Power, Influence, and Politics

Organizational Structure and Design

Organization Change and Change Management

Filters

If a business strategy and corporate culture are pulling in two different directions, the _ will win _.