Exam 2: Automotive Careers and Technician Certification

In many states, consumer protection laws state that the customer must give consent for additional repairs before the additional work can be completed.

A ____ is a journey-level professional who is certified in all eight of the ASE areas of specialization.

The person MOST-Likely responsible for keeping track of how work is progressing is the:

When state governments require a certain testing or skill level before allowing specialized work to be performed, this is called ____________________.

Certification is a mandatory process.

A ferrule is a group of several vehicles owned by a company, utility, or municipality (government).

What are the responsibilities of the service manager?

The link between the technician and the customer is the service writer/service advisor.

All of the following statements are true EXCEPT:

The ASE Automotive Maintenance and Light Repair certification test is called G1. What areas do the questions cover?

What are the responsibilities of the shop foreman?

____________________ shops specialize in repairs and replacement of the vehicle's exhaust system.

A(n) ____ fabricates new pipes and installs them.

A(n) ____________________ performs maintenance and safety services on the automobile.

What are the advantages of certification?

Which of the following areas would a parts specialists LEAST-Likely become ASE certified in?

All of the following statements are true EXCEPT:

What areas/categories are covered in the advanced engine performance specialist (L1) test?

While having a discussion, Technician A says that some state governments use the ASE advanced engine performance specialist certification as a prerequisite to licensing their emission technicians. Technician B says that some states have their own testing programs. Who is correct?

While having a discussion, Technician A says that an auto parts specialist needs to have a basic knowledge of the operation of the vehicle. Technician B says that a parts person needs to have good customer relations and telephone skills. Who is correct?