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While Having a Discussion, Technician a Says That an Auto

Question 20

Multiple Choice

While having a discussion, Technician A says that an auto parts specialist needs to have a basic knowledge of the operation of the vehicle. Technician B says that a parts person needs to have good customer relations and telephone skills. Who is correct?


A) A only
B) B only
C) Both A and B
D) Neither A nor B

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