Exam 56: Practice Management

Money from the petty cash fund should be used for purchases such as ____.

Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ________ providers.

Another name for the Employer's Quarterly Federal Tax Return is ____.

To avoid writing checks for small amounts, you may pay for small purchases using the ________ fund, which is cash that is kept on hand in the office.

What is the name of the EFT program through which businesses submit federal income taxes and FICA taxes?

Gross earnings minus total deductions equal ________ earnings.

The basics of hiring a successful employee include ____.

An employee's W-4 form should be ____.

Which of the following is most likely to be found in the P&P manual for a medical office?

The medical office's ________ is created annually and predicts the expenses and revenues related to operations over a given period of time.

The "maps" used to accomplish policies in a medical office are ________.

Karen works 40 hours a week at a popular tourist attraction and earns a weekly salary of $400. This week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week?

The physicians in a physician-owned medical office have asked Brenda, the office manager, to set goals for office employees in an effort to make the office more efficient. Brenda has never had to set goals for anyone before, so she asks you for advice. Which of the following responses would be most helpful to Brenda?

A clinical procedures manual would be most likely to include ____.

Another name for an employee's Withholding Allowance Certificate is ____.

The list of topics for a meeting and the order in which they will be addressed is called a(n) ________.

Following a problem or issue from its initial identification through its resolution is known as ________.

John has been a medical assistant at the medical practice for 2 years and has always tried to do his job well. No matter how well he performs, his coworker Angie, who has been there for 5 years, finds something to complain about regarding his work. He has talked to Angie about this, but Angie's behavior has not changed. Although John loves his job, he feels that he is being unfairly targeted. What can John do as a next step in resolving this issue?

Shannon is the practice manager for a mid-size medical practice. Today she is interviewing Tina for the position of medical assistant. Which of the following questions should Shannon avoid during the interview?

A company's ________ are the rules or guidelines that dictate its day-to-day workings.