Question 1

This phase involves the construction and evaluation of multiple preproduction versions of the product.

Accepted Answer

A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up 
A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up

Question 2

Quality function deployment is an engineering analysis whose purpose is to simplify products and processes.

Accepted Answer

A) True 
 B)False

Question 3

Early prototypes of a new product, using the same geometry and material processes as the production versions, are usually constructed during the concept development phase of the product development process.

Accepted Answer

A) True 
 B)False

Question 4

Value analysis/value engineering has as its objective to increase product quality and reduce costs.

Accepted Answer

A) True 
 B)False

Question 5

The degree to which the product or service design specifications are met is:

Accepted Answer

A)  conformance quality. 
B)  overall quality. 
C)  customer quality. 
D)  meaningful quality. 
E)  design quality. 
A)  conformance quality. 
B)  overall quality. 
C)  customer quality. 
D)  meaningful quality. 
E)  design quality.

Question 6

This phase includes the definition of the product architecture and the decomposition of the product into subsystems and components.

Accepted Answer

A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up 
A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up

Question 7

DFMA stands for design for manufacturing and assembly.

Accepted Answer

A) True 
 B)False

Question 8

Operational design and development decisions involve deciding if the firm should go ahead with a given decision or stop now.

Accepted Answer

A) True 
 B)False

Question 9

This phase includes the complete specification of the geometry, materials, and tolerances of all the unique parts in the product and the identification of all the standard parts to be purchased from suppliers.

Accepted Answer

A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up 
A)  Phase 1: Concept development 
B)  Phase 2: System-level design 
C)  Phase 3: Detail design 
D)  Phase 4: Testing and refinement 
E)  Phase 5: Production ramp-up

Question 10

Specialized design firms tend to have highly developed processes that support the needs of particular industries.

Accepted Answer

A) True 
 B)False

Question 11

The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is a time-to-market performance measure used in judging product development performance?

Accepted Answer

A)  Frequency of new-product introductions 
B)  Product reliability 
C)  Customer loyalty 
D)  Yield 
E)  Value analysis 
A)  Frequency of new-product introductions 
B)  Product reliability 
C)  Customer loyalty 
D)  Yield 
E)  Value analysis

Question 13

Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons?

Accepted Answer

A)  To determine how long the development process can profitably last 
B)  To understand how many technical people are needed to make the project a success 
C)  To help understand the basic trade-offs of resources committed and cash received 
D)  To identify the necessary product launch date 
E)  To set marketing and sales budgets 
A)  To determine how long the development process can profitably last 
B)  To understand how many technical people are needed to make the project a success 
C)  To help understand the basic trade-offs of resources committed and cash received 
D)  To identify the necessary product launch date 
E)  To set marketing and sales budgets

Question 14

The conclusion of the product development process is when the product is withdrawn from the market.

Accepted Answer

A) True 
 B)False

Question 15

The aim of quality function deployment (QFD) is:

Accepted Answer

A)  to facilitate house of quality analysis. 
B)  to provide value analysis/value engineering input. 
C)  to integrate design for manufacturing and assembly (DFM
A) . 
D)  to facilitate better cooperation between business functions. 
E)  to get the voice of the customer into the design of a product. 
A)  to facilitate house of quality analysis. 
B)  to provide value analysis/value engineering input. 
C)  to integrate design for manufacturing and assembly (DFM
A) . 
D)  to facilitate better cooperation between business functions. 
E)  to get the voice of the customer into the design of a product.

Question 16

Performance measures discussed for development projects do not include

Accepted Answer

A)  frequency of new product introductions. 
B)  yield. 
C)  percentage sales coming from very old products. 
D)  cost of materials and tooling. 
E)  conformance-reliability in use. 
A)  frequency of new product introductions. 
B)  yield. 
C)  percentage sales coming from very old products. 
D)  cost of materials and tooling. 
E)  conformance-reliability in use.

Question 17

Which of the following is not a typical phase of product development?

Accepted Answer

A)  Concept development 
B)  Planning 
C)  System-level design 
D)  Early market feedback 
E)  Production/ramp-up 
A)  Concept development 
B)  Planning 
C)  System-level design 
D)  Early market feedback 
E)  Production/ramp-up

Question 18

Measures that relate to the reliability of the product in use are referred to as conformance quality.

Accepted Answer

A) True 
 B)False

Question 19

Core competencies are those things that everyone in the firm must be able to do well.

Accepted Answer

A) True 
 B)False

Question 20

A competency is not core if it is easy for competitors to imitate.

Accepted Answer

A) True 
 B)False

Exam 3: Design of Products and Services

This phase involves the construction and evaluation of multiple preproduction versions of the product.

Quality function deployment is an engineering analysis whose purpose is to simplify products and processes.

Early prototypes of a new product, using the same geometry and material processes as the production versions, are usually constructed during the concept development phase of the product development process.

Value analysis/value engineering has as its objective to increase product quality and reduce costs.

The degree to which the product or service design specifications are met is:

This phase includes the definition of the product architecture and the decomposition of the product into subsystems and components.

DFMA stands for design for manufacturing and assembly.

Operational design and development decisions involve deciding if the firm should go ahead with a given decision or stop now.

This phase includes the complete specification of the geometry, materials, and tolerances of all the unique parts in the product and the identification of all the standard parts to be purchased from suppliers.

Specialized design firms tend to have highly developed processes that support the needs of particular industries.

The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500.

Which of the following is a time-to-market performance measure used in judging product development performance?

Sensitivity analysis of the base-case financial model is a useful tool for which of the following reasons?

The conclusion of the product development process is when the product is withdrawn from the market.

The aim of quality function deployment (QFD) is:

Performance measures discussed for development projects do not include

Which of the following is not a typical phase of product development?

Measures that relate to the reliability of the product in use are referred to as conformance quality.

Core competencies are those things that everyone in the firm must be able to do well.

A competency is not core if it is easy for competitors to imitate.

Introduction

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Facility Layout

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Waiting Line Analysis and Simulation

Process Design and Analysis

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Statistical Quality Control

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