Question 1

A lively atmosphere is produced by ____ colors.

Accepted Answer

A)  dim 
B)  primary 
C)  muted 
D)  dark 
E)  soft 
A)  dim 
B)  primary 
C)  muted 
D)  dark 
E)  soft

Question 2

Which of the following is typically not included in a new patient registration packet?

Accepted Answer

A)  Demographic/insurance coverage form 
B)  Notice of privacy practices 
C)  Health history form 
D)  Living will/durable power of attorney form 
E)  Information regarding payment policies 
A)  Demographic/insurance coverage form 
B)  Notice of privacy practices 
C)  Health history form 
D)  Living will/durable power of attorney form 
E)  Information regarding payment policies

Question 3

According to the OSHA computer workstations checklist, when working at a computer, wrists and hands should be ____.

Accepted Answer

A)  bent up slightly at the wrists 
B)  bent down slightly at the wrists 
C)  held sideways toward the thumbs 
D)  held sideways toward the little finger 
E)  straight 
A)  bent up slightly at the wrists 
B)  bent down slightly at the wrists 
C)  held sideways toward the thumbs 
D)  held sideways toward the little finger 
E)  straight

Question 4

Which of the following is a specific housekeeping task the medical assistant may perform?

Accepted Answer

A)  Shampoo the carpet 
B)  Empty trash cans 
C)  Clean windows and blinds 
D)  Launder drapes 
E)  Clean air vents and ducts 
A)  Shampoo the carpet 
B)  Empty trash cans 
C)  Clean windows and blinds 
D)  Launder drapes 
E)  Clean air vents and ducts

Question 5

________ is the federal agency that has developed guidelines for workplace safety in healthcare practices.

Accepted Answer

OSHA Occupational Sa

Question 6

The best type of lighting to use in a geriatric medical office is ____ lighting.

Accepted Answer

A)  dim 
B)  dull 
C)  bright 
D)  track 
E)  soft 
A)  dim 
B)  dull 
C)  bright 
D)  track 
E)  soft

Question 7

Cool colors include white, blue, and ____.

Accepted Answer

A)  red 
B)  orange 
C)  hot pink 
D)  mauve 
E)  dark brown 
A)  red 
B)  orange 
C)  hot pink 
D)  mauve 
E)  dark brown

Question 8

Guidelines for protection from hazardous wiring and poorly lit hallways ensure the _________ of staff and patients.

Accepted Answer

The answer of Guidelines for protection from hazardous wiring and...

Question 9

What type of music would you commonly find in an obstetrics/gynecology practice?

Accepted Answer

A)  Folk music 
B)  Soft rock 
C)  Jazz 
D)  Oldies 
E)  Country 
A)  Folk music 
B)  Soft rock 
C)  Jazz 
D)  Oldies 
E)  Country

Question 10

Colors fall within which two areas?

Accepted Answer

A)  Bright and dim 
B)  Sharp and dull 
C)  Cool and warm 
D)  Bland and lively 
E)  Fast and slow 
A)  Bright and dim 
B)  Sharp and dull 
C)  Cool and warm 
D)  Bland and lively 
E)  Fast and slow

Question 11

Which of the following patients is at greatest risk if another patient who is highly contagious comes into the office?

Accepted Answer

A)  Diabetic patient 
B)  Young adult with asthma 
C)  Immunocompromised patient 
D)  Patient with high blood pressure 
E)  Woman who is 5 months pregnant 
A)  Diabetic patient 
B)  Young adult with asthma 
C)  Immunocompromised patient 
D)  Patient with high blood pressure 
E)  Woman who is 5 months pregnant

Question 12

The purpose of specialty items in a reception area is to ____.

Accepted Answer

A)  decrease the noise in the office 
B)  decrease the chance of tripping 
C)  add a finishing touch that is pleasing or helpful to patients 
D)  provide a pleasant odor in the area 
E)  eliminate allergens in the environment 
A)  decrease the noise in the office 
B)  decrease the chance of tripping 
C)  add a finishing touch that is pleasing or helpful to patients 
D)  provide a pleasant odor in the area 
E)  eliminate allergens in the environment

Question 13

What kind of impression do cool colors create in the reception area?

Accepted Answer

A)  Active 
B)  Volatile 
C)  Discordant 
D)  Energetic 
E)  Harmonious 
A)  Active 
B)  Volatile 
C)  Discordant 
D)  Energetic 
E)  Harmonious

Question 14

Which of the following guarantees health care for a specific group of citizens regardless of their ability to pay?

Accepted Answer

A)  Americans with Disabilities Act 
B)  American Medical Association 
C)  Occupational Safety and Health Act 
D)  Older Americans Act 
E)  Clinical Laboratory Improvement Amendments 
A)  Americans with Disabilities Act 
B)  American Medical Association 
C)  Occupational Safety and Health Act 
D)  Older Americans Act 
E)  Clinical Laboratory Improvement Amendments

Question 15

The best way to maintain appropriate room temperature in the reception area is to ____.

Accepted Answer

A)  observe the patients for signs of being too cold or hot 
B)  allow patients to regulate the thermostat in the reception area 
C)  set the thermostat at a predetermined setting and never change it 
D)  periodically survey patients to see if they are comfortable 
E)  set the thermostat as directed by the building superintendent 
A)  observe the patients for signs of being too cold or hot 
B)  allow patients to regulate the thermostat in the reception area 
C)  set the thermostat at a predetermined setting and never change it 
D)  periodically survey patients to see if they are comfortable 
E)  set the thermostat as directed by the building superintendent

Question 16

To prevent ________ against people with physical or mental handicaps, the Americans with Disabilities Act was enacted in 1990.

Accepted Answer

The answer of To prevent ________ against people with physical...

Question 17

Which of the following should be included when creating a reception area that is accessible to patients with special needs?

Accepted Answer

A)  Use only scatter rugs or unfastened carpet on the floor 
B)  Make sure the sills long the floor in the doorways are metal or wood 
C)  Attach bars or rails 12 to 24 inches on the walls above the floor 
D)  Provide handrails in halls and bathrooms 
E)  Provide stairs instead of ramps for quicker office access 
A)  Use only scatter rugs or unfastened carpet on the floor 
B)  Make sure the sills long the floor in the doorways are metal or wood 
C)  Attach bars or rails 12 to 24 inches on the walls above the floor 
D)  Provide handrails in halls and bathrooms 
E)  Provide stairs instead of ramps for quicker office access

Question 18

In a well-designed computer workstation, the monitor should be positioned ____.

Accepted Answer

A)  a little to your right so that you can see the document holder clearly. 
B)  at a distance that allows you to read the screen without leaning forward or backward. 
C)  approximately 5 inches above your line of sight. 
D)  approximately 10 inches to the left and slightly below your line of site. 
E)  exactly 12 inches from your eyes. 
A)  a little to your right so that you can see the document holder clearly. 
B)  at a distance that allows you to read the screen without leaning forward or backward. 
C)  approximately 5 inches above your line of sight. 
D)  approximately 10 inches to the left and slightly below your line of site. 
E)  exactly 12 inches from your eyes.

Question 19

An advantage of carpeting in a medical office is that it ____.

Accepted Answer

A)  permits easy movement of furniture 
B)  helps reduce noise 
C)  keeps the office cleaner 
D)  is less expensive than other flooring types 
E)  forms a better base for scatter rugs 
A)  permits easy movement of furniture 
B)  helps reduce noise 
C)  keeps the office cleaner 
D)  is less expensive than other flooring types 
E)  forms a better base for scatter rugs

Question 20

The best way to determine the appropriate level of lighting for the patient reception area is to ____.

Accepted Answer

A)  monitor the number of patient accidents each month 
B)  ask the patients what type of lighting they prefer 
C)  consult an electrician or lighting showroom salesperson 
D)  survey the office personnel 
E)  consult fashion magazines for the latest trends in lighting 
A)  monitor the number of patient accidents each month 
B)  ask the patients what type of lighting they prefer 
C)  consult an electrician or lighting showroom salesperson 
D)  survey the office personnel 
E)  consult fashion magazines for the latest trends in lighting

Exam 7: Safety and Patient Reception

A lively atmosphere is produced by ____ colors.

Which of the following is typically not included in a new patient registration packet?

According to the OSHA computer workstations checklist, when working at a computer, wrists and hands should be ____.

Which of the following is a specific housekeeping task the medical assistant may perform?

________ is the federal agency that has developed guidelines for workplace safety in healthcare practices.

The best type of lighting to use in a geriatric medical office is ____ lighting.

Cool colors include white, blue, and ____.

Guidelines for protection from hazardous wiring and poorly lit hallways ensure the _________ of staff and patients.

What type of music would you commonly find in an obstetrics/gynecology practice?

Colors fall within which two areas?

Which of the following patients is at greatest risk if another patient who is highly contagious comes into the office?

The purpose of specialty items in a reception area is to ____.

What kind of impression do cool colors create in the reception area?

Which of the following guarantees health care for a specific group of citizens regardless of their ability to pay?

The best way to maintain appropriate room temperature in the reception area is to ____.

To prevent ________ against people with physical or mental handicaps, the Americans with Disabilities Act was enacted in 1990.

Which of the following should be included when creating a reception area that is accessible to patients with special needs?

In a well-designed computer workstation, the monitor should be positioned ____.

An advantage of carpeting in a medical office is that it ____.

The best way to determine the appropriate level of lighting for the patient reception area is to ____.

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Infection Control Fundamentals

Office Equipment and Supplies

Examination and Treatment Areas

Written and Electronic Communication

Medical Records and Documentation

Electronic Health Records

Managing Medical Records

Telephone Techniques

Patient Education

Schedule Management

Insurance Billing

Diagnostic Coding

Procedure Coding

Patient Collections and Financial Management

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive Systems

The Digestive System

The Endocrine System

Special Senses

Infection Control Practices

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Exam

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting in Eye and Ear Care

Assisting in Minor Surgery

Orientation to the Lab

Microbiology and Disease

Processing and Testing Urine and Stool Samples

Collecting, Processing, and Testing Blood Specimens

Electrocardiography and Pulmonary Function Testing

Diagnostic Imaging

Principles of Pharmacology

Math and Dosage Calculations

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

Preparing for the World of Work

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