Question 1

Whenever giving printed materials to a patient, it should be ________ in the medical record exactly which brochure, pamphlet, or leaflet was given to the patient.

Accepted Answer

The answer of Whenever giving printed materials to a patient,...

Question 2

The process of teaching a new skill by having a patient observe and imitate is called ________.

Accepted Answer

The answer of The process of teaching a new skill...

Question 3

The first level of disease and illness prevention is ____.

Accepted Answer

A)  adopting health-promoting behaviors 
B)  symptom management 
C)  screening 
D)  surgery 
E)  rehabilitation 
A)  adopting health-promoting behaviors 
B)  symptom management 
C)  screening 
D)  surgery 
E)  rehabilitation

Question 4

Which of the following occupations might put a patient at risk for injury because of having to sit for long periods?

Accepted Answer

A)  Physical education teacher 
B)  Basketball coach 
C)  Secretary 
D)  Lawn maintenance technician 
E)  Clinical medical assistant 
A)  Physical education teacher 
B)  Basketball coach 
C)  Secretary 
D)  Lawn maintenance technician 
E)  Clinical medical assistant

Question 5

Theoretical or practical understanding of a subject and the ability to recall it is part of which learning domain?

Accepted Answer

A)  Affective 
B)  Psychomotor 
C)  General 
D)  Behavioral 
E)  Cognitive 
A)  Affective 
B)  Psychomotor 
C)  General 
D)  Behavioral 
E)  Cognitive

Question 6

When teaching a patient how to lift a heavy object properly, which of the following instructions would be included?

Accepted Answer

A)  Avoid letting your legs do the lifting 
B)  Carry the object away from your body 
C)  Bend at the knees, not at the waist 
D)  Let your back muscles do the lifting 
E)  Use your arm muscles to do the lifting 
A)  Avoid letting your legs do the lifting 
B)  Carry the object away from your body 
C)  Bend at the knees, not at the waist 
D)  Let your back muscles do the lifting 
E)  Use your arm muscles to do the lifting

Question 7

The key to the success of any educational process is to ________ that the patient has actually understood the information.

Accepted Answer

The answer of The key to the success of any...

Question 8

An important instruction to include when providing health education to a secretary is to ____.

Accepted Answer

A)  eat a diet low in fiber 
B)  smoke no more than 1 pack of cigarettes per day 
C)  get up, stretch, and walk down the hall periodically 
D)  take several rest periods at your desk every day 
E)  spend several hours each day working at the computer 
A)  eat a diet low in fiber 
B)  smoke no more than 1 pack of cigarettes per day 
C)  get up, stretch, and walk down the hall periodically 
D)  take several rest periods at your desk every day 
E)  spend several hours each day working at the computer

Question 9

Teaching health-promoting behaviors includes ____.

Accepted Answer

A)  diagnostic testing 
B)  rehabilitation 
C)  symptom management 
D)  symptoms and warning signs of disease 
E)  physical therapy 
A)  diagnostic testing 
B)  rehabilitation 
C)  symptom management 
D)  symptoms and warning signs of disease 
E)  physical therapy

Question 10

Which of the following is an example of how a medical office benefits from patient education?

Accepted Answer

A)  Patients are charged for patient education, so the office makes more money. 
B)  Compliance with preoperative education lessens the chance that the procedure will have to be rescheduled. 
C)  Patients call the office more frequently with questions. 
D)  Office personnel can develop printed material based on their own life experiences. 
E)  Office staff can spend more time on the telephone. 
A)  Patients are charged for patient education, so the office makes more money. 
B)  Compliance with preoperative education lessens the chance that the procedure will have to be rescheduled. 
C)  Patients call the office more frequently with questions. 
D)  Office personnel can develop printed material based on their own life experiences. 
E)  Office staff can spend more time on the telephone.

Question 11

For best results, you should match learning materials to the patient's needs and level of ____.

Accepted Answer

A)  education 
B)  visual acuity 
C)  hearing ability 
D)  understanding 
E)  interest 
A)  education 
B)  visual acuity 
C)  hearing ability 
D)  understanding 
E)  interest

Question 12

Details such as education, internship, and residency of a physician or any licensed practitioner working in the office are found in which section of the patient information packet?

Accepted Answer

A)  Introduction 
B)  Physician's Qualifications 
C)  Description of the Practice 
D)  Introduction to the Office Staff 
E)  Appointment Scheduling 
A)  Introduction 
B)  Physician's Qualifications 
C)  Description of the Practice 
D)  Introduction to the Office Staff 
E)  Appointment Scheduling

Question 13

Patient guidelines for surgery include ____.

Accepted Answer

A)  informing the patient of specific dietary restrictions 
B)  asking patients to refrain from cigarette smoking for 2 hours before surgery 
C)  telling the patient to leave his/her money in the nightstand in her hospital room 
D)  discouraging bathing the morning of surgery 
E)  explaining that the patient will be able to drive home after the surgery 
A)  informing the patient of specific dietary restrictions 
B)  asking patients to refrain from cigarette smoking for 2 hours before surgery 
C)  telling the patient to leave his/her money in the nightstand in her hospital room 
D)  discouraging bathing the morning of surgery 
E)  explaining that the patient will be able to drive home after the surgery

Question 14

Tips for preventing injury at home include ____.

Accepted Answer

A)  storing all chemicals in containers other than the original containers 
B)  avoiding the use of strips that stick to the bathtub floor 
C)  using long electrical cords and speaker wires 
D)  keep lighting low and intimate in rooms and hallways 
E)  using outlet covers when outlets are not in use 
A)  storing all chemicals in containers other than the original containers 
B)  avoiding the use of strips that stick to the bathtub floor 
C)  using long electrical cords and speaker wires 
D)  keep lighting low and intimate in rooms and hallways 
E)  using outlet covers when outlets are not in use

Question 15

The medical assistant is conducting preoperative patient education for Mrs. Benson, a 76-year-old who is having a hip replacement. The medical assistant included Mrs. Benson's husband in the teaching, but both of the Bensons seem a little vague on the details. The medical assistant is concerned that after the procedure, neither of them will remember the postoperative instructions. What can the medical assistant do to help them remember and comply with the postoperative instructions?

Accepted Answer

A)  Repeat the instructions several times during the preoperative office visit 
B)  Cancel surgery until Mrs. Benson can repeat the instructions accurately 
C)  Provide written instructions and tell the Bensons to call the office if they have questions 
D)  Document their understanding in the medical record 
E)  Visit Mrs. Benson in postop to review the instructions again 
A)  Repeat the instructions several times during the preoperative office visit 
B)  Cancel surgery until Mrs. Benson can repeat the instructions accurately 
C)  Provide written instructions and tell the Bensons to call the office if they have questions 
D)  Document their understanding in the medical record 
E)  Visit Mrs. Benson in postop to review the instructions again

Exam 15: Patient Education

Whenever giving printed materials to a patient, it should be ________ in the medical record exactly which brochure, pamphlet, or leaflet was given to the patient.

The process of teaching a new skill by having a patient observe and imitate is called ________.

The first level of disease and illness prevention is ____.

Which of the following occupations might put a patient at risk for injury because of having to sit for long periods?

Theoretical or practical understanding of a subject and the ability to recall it is part of which learning domain?

When teaching a patient how to lift a heavy object properly, which of the following instructions would be included?

The key to the success of any educational process is to ________ that the patient has actually understood the information.

An important instruction to include when providing health education to a secretary is to ____.

Teaching health-promoting behaviors includes ____.

Which of the following is an example of how a medical office benefits from patient education?

For best results, you should match learning materials to the patient's needs and level of ____.

Details such as education, internship, and residency of a physician or any licensed practitioner working in the office are found in which section of the patient information packet?

Patient guidelines for surgery include ____.

Tips for preventing injury at home include ____.

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Infection Control Fundamentals

Safety and Patient Reception

Office Equipment and Supplies

Examination and Treatment Areas

Written and Electronic Communication

Medical Records and Documentation

Electronic Health Records

Managing Medical Records

Telephone Techniques

Schedule Management

Insurance Billing

Diagnostic Coding

Procedure Coding

Patient Collections and Financial Management

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive Systems

The Digestive System

The Endocrine System

Special Senses

Infection Control Practices

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Exam

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting in Eye and Ear Care

Assisting in Minor Surgery

Orientation to the Lab

Microbiology and Disease

Processing and Testing Urine and Stool Samples

Collecting, Processing, and Testing Blood Specimens

Electrocardiography and Pulmonary Function Testing

Diagnostic Imaging

Principles of Pharmacology

Math and Dosage Calculations

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Practice Management

Emergency Preparedness

Preparing for the World of Work

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