Question 1

Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ________ providers.

Accepted Answer

The answer of Physician assistants and nurse practitioners in a...

Question 2

Alysia was administering an intramuscular injection of an antibiotic to Bobby, a 7-year-old child. Bobby was very nervous about getting a shot, so his mother was standing near him, with her arm around him for encouragement. As Alysia was removing the needle from Bobby's arm, he jerked suddenly, and the tip of the needle grazed Bobby's mother's forearm, breaking the skin. Which of the following forms will Alysia need to complete?

Accepted Answer

A)  Agenda 
B)  Expense report 
C)  Policy agreement 
D)  Utilization report 
E)  Incident report 
A)  Agenda 
B)  Expense report 
C)  Policy agreement 
D)  Utilization report 
E)  Incident report

Question 3

Following a problem or issue from its initial identification through its resolution is known as ________.

Accepted Answer

The answer of Following a problem or issue from its...

Question 4

Which of the following summarizes the federal income and FICA taxes withheld from employees' paychecks?

Accepted Answer

A)  Wage and Tax Statement 
B)  Employer's Quarterly Federal Tax Return 
C)  Federal Unemployment Tax Act 
D)  Employment Eligibility Verification 
E)  Employee's Withholding Allowance Certificate 
A)  Wage and Tax Statement 
B)  Employer's Quarterly Federal Tax Return 
C)  Federal Unemployment Tax Act 
D)  Employment Eligibility Verification 
E)  Employee's Withholding Allowance Certificate

Question 5

Generally the petty cash fund should be replenished when there is a minimum of ____ in the fund.

Accepted Answer

A)  $5 
B)  $10 
C)  $15 
D)  $20 
E)  $25 
A)  $5 
B)  $10 
C)  $15 
D)  $20 
E)  $25

Question 6

Unwelcome verbal, visual, or physical conduct of a sexual nature that affects working conditions is called sexual ________ and is a violation of federal and state laws.

Accepted Answer

The answer of Unwelcome verbal, visual, or physical conduct of...

Question 7

The procedures that ensure that services provided in the medical practice meet or exceed the requirements and standards are _______ procedures.

Accepted Answer

quality as

Question 8

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?

Accepted Answer

A)  Incident report 
B)  Policy and procedures manual 
C)  Employee handbook 
D)  Office practice guide 
E)  Organizational chart 
A)  Incident report 
B)  Policy and procedures manual 
C)  Employee handbook 
D)  Office practice guide 
E)  Organizational chart

Question 9

In a physician-owned medical practice, who is ultimately responsible for the practice?

Accepted Answer

A)  Medical director 
B)  Physician 
C)  Practice manager 
D)  CEO 
E)  President 
A)  Medical director 
B)  Physician 
C)  Practice manager 
D)  CEO 
E)  President

Question 10

The physicians in a physician-owned medical office have asked Brenda, the office manager, to set goals for office employees in an effort to make the office more efficient. Brenda has never had to set goals for anyone before, so she asks you for advice. Which of the following responses would be most helpful to Brenda?

Accepted Answer

A)  "Make sure the goals you set are measurable, so the employees can see their progress." 
B)  "Do not allow the employees to tell you what they think their goals should be." 
C)  "Make the goals so difficult that the employees will not be able to attain them." 
D)  "There is no need to evaluate progress after you set the goals." 
E)  "To avoid pressuring the employees, avoid specifying time frames for completion." 
A)  "Make sure the goals you set are measurable, so the employees can see their progress." 
B)  "Do not allow the employees to tell you what they think their goals should be." 
C)  "Make the goals so difficult that the employees will not be able to attain them." 
D)  "There is no need to evaluate progress after you set the goals." 
E)  "To avoid pressuring the employees, avoid specifying time frames for completion."

Question 11

To be a good leader, you must first learn to be a good ________.

Accepted Answer

The answer of To be a good leader, you must...

Question 12

Karen works 40 hours a week at a popular tourist attraction and earns a weekly salary of $400. This week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week?

Accepted Answer

A)  $400 
B)  $500 
C)  $600 
D)  $700 
E)  $800 
A)  $400 
B)  $500 
C)  $600 
D)  $700 
E)  $800

Question 13

The money used to pay taxes to appropriate government agencies is paid from ____.

Accepted Answer

A)  the petty cash account 
B)  tax liability accounts 
C)  the practice's general checking account 
D)  the physician's personal account 
E)  the practice's general savings account 
A)  the petty cash account 
B)  tax liability accounts 
C)  the practice's general checking account 
D)  the physician's personal account 
E)  the practice's general savings account

Question 14

New employees typically have a 90-day trial or ______ period. During this time, the employee undergoes staff development and training.

Accepted Answer

The answer of New employees typically have a 90-day trial...

Question 15

Money from the petty cash fund should be used for purchases such as ____.

Accepted Answer

A)  new office furniture 
B)  postage-due fees and holiday decorations 
C)  everyday medical supplies, such as tongue blades and bandages 
D)  medications that are administered in the office 
E)  general office supplies such as antibacterial hand soap and tissues 
A)  new office furniture 
B)  postage-due fees and holiday decorations 
C)  everyday medical supplies, such as tongue blades and bandages 
D)  medications that are administered in the office 
E)  general office supplies such as antibacterial hand soap and tissues

Question 16

Differences in identities, age, sex, race, physical abilities, ethnicity, religious beliefs, values, sexual orientation, and personalities contribute to ________; as a medical assistant, you will need to increase your understanding and respect for this.

Accepted Answer

The answer of Differences in identities, age, sex, race, physical...

Exam 56: Practice Management

Physician assistants and nurse practitioners in a company-owned medical practice are often referred to as ________ providers.

Following a problem or issue from its initial identification through its resolution is known as ________.

Which of the following summarizes the federal income and FICA taxes withheld from employees' paychecks?

Generally the petty cash fund should be replenished when there is a minimum of ____ in the fund.

Unwelcome verbal, visual, or physical conduct of a sexual nature that affects working conditions is called sexual ________ and is a violation of federal and state laws.

The procedures that ensure that services provided in the medical practice meet or exceed the requirements and standards are _______ procedures.

Which of the following documents is a formal representation of the supervisory structure and reporting relationships within a company?

In a physician-owned medical practice, who is ultimately responsible for the practice?

To be a good leader, you must first learn to be a good ________.

Karen works 40 hours a week at a popular tourist attraction and earns a weekly salary of $400. This week, due to Fourth of July crowds, she was asked to work another 10 hours. Having worked 50 hours this week, how much can Karen expect to earn for the week?

The money used to pay taxes to appropriate government agencies is paid from ____.

New employees typically have a 90-day trial or ______ period. During this time, the employee undergoes staff development and training.

Money from the petty cash fund should be used for purchases such as ____.

Differences in identities, age, sex, race, physical abilities, ethnicity, religious beliefs, values, sexual orientation, and personalities contribute to ________; as a medical assistant, you will need to increase your understanding and respect for this.

Introduction to Medical Assisting

Healthcare and the Healthcare Team

Professionalism and Success

Interpersonal Communication

Legal and Ethical Issues

Infection Control Fundamentals

Safety and Patient Reception

Office Equipment and Supplies

Examination and Treatment Areas

Written and Electronic Communication

Medical Records and Documentation

Electronic Health Records

Managing Medical Records

Telephone Techniques

Patient Education

Schedule Management

Insurance Billing

Diagnostic Coding

Procedure Coding

Patient Collections and Financial Management

Organization of the Body

The Integumentary System

The Skeletal System

The Muscular System

The Cardiovascular System

The Blood

The Lymphatic and Immune Systems

The Respiratory System

The Nervous System

The Urinary System

The Reproductive Systems

The Digestive System

The Endocrine System

Special Senses

Infection Control Practices

Patient Interview and History

Vital Signs and Measurements

Assisting With a General Physical Exam

Assisting in Reproductive and Urinary Specialties

Assisting in Pediatrics

Assisting in Geriatrics

Assisting in Other Medical Specialties

Assisting in Eye and Ear Care

Assisting in Minor Surgery

Orientation to the Lab

Microbiology and Disease

Processing and Testing Urine and Stool Samples

Collecting, Processing, and Testing Blood Specimens

Electrocardiography and Pulmonary Function Testing

Diagnostic Imaging

Principles of Pharmacology

Math and Dosage Calculations

Medication Administration

Physical Therapy and Rehabilitation

Nutrition and Health

Emergency Preparedness

Preparing for the World of Work

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