Exam 56: Practice Management

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The tax in which one-half is paid by the employer and the other half is withheld from the employee's paycheck is ______.

(Multiple Choice)
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John has been a medical assistant at the medical practice for 2 years and has always tried to do his job well. No matter how well he performs, his coworker Angie, who has been there for 5 years, finds something to complain about regarding his work. He has talked to Angie about this, but Angie's behavior has not changed. Although John loves his job, he feels that he is being unfairly targeted. What can John do as a next step in resolving this issue?

(Multiple Choice)
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Which of the following would be found in an administrative procedure manual?

(Multiple Choice)
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Which of the following pertains to a payroll register?

(Multiple Choice)
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The human resources role of ________includes dealing with issues that arise between employees and management.

(Short Answer)
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A person who depends on the employee for financial support is a(n) ________ of the employee and may be a spouse, child, or other family member.

(Short Answer)
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A key written communication tool in the medical office is the ____.

(Multiple Choice)
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An example of a voluntary deduction from an employee's paycheck is ____.

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The plans and processes that continually identify, assess, correct, and monitor functions in the medical office to prevent negative outcomes and minimize exposure to liability are collectively known as ________.

(Short Answer)
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If an employee's paycheck is made out for $300, what would his net earnings be?

(Multiple Choice)
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Many practice managers have a(n) ________ policy, which allows staff to come in and talk whenever the manager's office door is open.

(Short Answer)
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What is the usual amount of money kept in a petty cash account?

(Multiple Choice)
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Generally an employer must pay what percent of FUTA tax, which is applied to the first $7000 of the employee's income for a year, if employees' wages total more than $1500 in any quarter.

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Every three months, the medical practice is required to make a complete accounting on Form ________, which is the Employer's Quarterly Federal Tax Return.

(Short Answer)
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An example of a required deduction from an employee's paycheck is ____.

(Multiple Choice)
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The office plan that continually identifies, corrects, and monitors functions to prevent negative outcomes and liabilities is called ________ ______.

(Short Answer)
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In a small medical office, the practice manager's duties may include ________, which includes hiring, terminating, and training employees, as well as benefits and labor relations.

(Short Answer)
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Shannon is the practice manager for a mid-size medical practice. Today she is interviewing Tina for the position of medical assistant. Which of the following questions should Shannon avoid during the interview?

(Multiple Choice)
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What is the term for the total amount of income earned by an employee before deductions are subtracted?

(Multiple Choice)
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Money withheld from employees' gross earnings to pay federal and state and local (if any) income taxes and certain other taxes are held in ________ accounts.

(Short Answer)
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