Exam 3: Attitudes and Job Satisfaction

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and their perceived autonomy is termed as ________.

Mrs. Jonas believes strongly that it is important that worker's rights be respected, and that one of the more important ways of doing this is to ensure that all workers be properly documented. She is supervising a contracting company that is building a new warehouse for her company. While doing this she discovers that many of the workers employed by the contractor are undocumented aliens working for well below minimum wage. -Mrs. Jonas can be expected to relieve the discomfort she is experiencing by doing the following except ________.

An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.

The most important thing a manager can do to raise employee satisfaction is to focus on ________.

Which of the following is the best method for measuring job satisfaction?

Janice is spending the summer working as an intern writing copy for a local firm. Today Janice's senior editor sent back some of Janice's work covered in red ink corrections. Up until now, all of Janice's work had been corrected in green or blue ink. Janice is upset and worried that her senior editor doesn't like her. Which component of an attitude is not represented in the previous scenario?

The intent to act in a certain way is the affective component of an attitude.

Employee engagement is the same as job satisfaction and job involvement.

Higher levels of job satisfaction have been reported in the United States and western Europe. This may be because ________.

"Dissonance" means ________.

Voice is an active and constructive response to dissatisfaction.

The exit-voice-loyalty-neglect framework aids in understanding the consequences of ________.

According to Festinger, people seek consistency among their attitudes and their behaviors.

Charles makes $24,000 a year. Ana makes $40,000 a year. Ellis makes $75,000 a year. Adam makes $75,000 a year. Shonali makes $30,000 a year. Which of the following is not a true statement about the usual correlation between pay and job satisfaction?

Maria is dissatisfied with the way that her manager treats her. She has quit her job and found a new position with another firm. She has expressed her dissatisfaction through ________.

Mrs. Jonas believes strongly that it is important that worker's rights be respected, and that one of the more important ways of doing this is to ensure that all workers be properly documented. She is supervising a contracting company that is building a new warehouse for her company. While doing this she discovers that many of the workers employed by the contractor are undocumented aliens working for well below minimum wage. -In this situation Mrs. Jonas has a(n) ________ that is in conflict with a(n) ________.

Cameron loves her job as a data programmer, but her co-worker Blake, is very challenging. Blake often loses his temper over aspects of shared projects that neither of them can control. When discussing projects in Cameron's work station, Blake plays with her office supplies, rearranges her desk, and leaves snack and food crumbs. Worst of all, Blake always takes the portion of a project that is the easiest, leaving Cameron to work harder and longer hours. Which of the following is not an effective method for handling Cameron's problems with Blake?

Rewards can offset dissonance.

Which of the following is true regarding the relationship between satisfaction and absenteeism?

Guillermo's wife was recently diagnosed with breast cancer. Guillermo had to take a considerable amount of time off work to care for their children, and he was late in completing his portion of a large project. Guillermo never feared that his job was in jeopardy because of his absences or his delay in completion of work. Name the major job attitude relative to the above stated example.