Exam 10: Understanding Work Teams

You are vice-president of a division of a large, multi-national company that makes electronic equipment for consumers and the military. Your company has several teams and there are several managers managing those teams. -Jack, your director of manufacturing, has created a team of eleven employees from quality control. Jack gives the team members the responsibility of planning and scheduling their own work, and making operating decisions. Also, members of this team evaluate each other's performance. This is an example of a ________ team.

Which of the following techniques can be used for increasing effectiveness of teams?

Teams that switch from a competitive to a cooperative system tend to immediately start making better-quality decisions.

Cross-functional teams are made up of employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.

You are vice-president of a division of a large, multi-national company that makes electronic equipment for consumers and the military. Your company has several teams and there are several managers managing those teams. -Your company has recently landed a contract to design and manufacture a new state-of-the-art electronic device for the military. This will be a very complex project, requiring many different types of skills. Which of the following types of teams is most suited for the project?

Discuss the difference between a work group and a work team.