Exam 10: Understanding Work Teams

You are vice-president of a division of a large, multi-national company that makes electronic equipment for consumers and the military. Your company has several teams and there are several managers managing those teams. -Janice is your director of sales. Since her team members are located in Europe, Asia, and North America, she has decided to use instant messaging to tie her team members together in order to develop a marketing strategy for a new product line. This is an example of a ________ team.

Teams that consist of team members that score ________ are more likely to perform poorly.

Lower-ability teams are more adaptable to changing situations than high-ability teams.

Evidence shows that teams that switch from a competitive to a cooperative system do not immediately ________.

________ teams are groups of employees who perform highly related or interdependent jobs and take on many of the responsibilities of their former supervisors.

Which of the following statements is true regarding size of teams?

You are a member of a team of eight individuals from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. You are most likely a member of a self-managed work team.

You work for an international company that has offices around the world. You have been asked to pull together a global virtual team to handle a specific project. The project is expected to take 3 to 5 years to complete. You are free to include individuals from any of the company's offices, which are located in the United States, Canada, Mexico, Britain, Australia, and Japan. -Provided that all of the team members are equally qualified, which of the following teams is likely to be the least challenging to manage?

A team that has a good plan, but is also willing to adjust their master plan and adapt when conditions call for it demonstrates high ________, an important variable in successful team processes.

Eva is not getting the results she needs from her data base administration team. She believes that this problem is occurring because the administration team is a virtual team. Which of the following is one of the things that Eva should do to create an effective virtual team?

Coasting on the group effort is termed ________.

Which of the following statements is true regarding virtual teams?

What is social loafing? How can the management undermine the tendency of social loafing?

Effective teams have confidence in themselves and believe they can succeed. This confidence is called ________.

In a ________ team, the manager's job becomes more about managing outside the team.

In addition to evaluating and rewarding employees for their individual contributions, management should consider using ________ to reinforce team effort and commitment.

According to the concept of organizational demography, if team members have dissimilar experiences, it will lead to ________.

What are some special challenges that virtual teams face? For virtual teams to be effective, what should management ensure?

What is team efficacy? What can management do to increase team efficacy?

Which of the following factors typically improves the creativity of a diverse team?