Exam 16: Organizational Culture

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During the socialization process, to work out any problems discovered during the encounter stage, the new member changes or goes through the ________ stage.

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Which of the following statements is true regarding random socialization?

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Larry has an employee who is amazing at clearly seeing rules and enforcing them. He has recently promoted her to the lead position in quality assurance. Which aspect of creating a positive organizational culture is Larry utilizing?

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Which of the following is not a characteristic of organizational culture?

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Organizational characteristics can be used to predict attitudes and behaviors of the people within the organization.

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An organizational culture most likely to shape high ethical standards among its members is one that ________.

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Nunya is a computer software company that employs highly intelligent, but somewhat unusual people. Every Friday, free lollipops, toys, or other treats are given out to encourage employees to remember how creative they were when they were children. All the new members of the organization are told about the founders who were three young people who "got lucky" and sold a video game that they invented. The employees are allowed to dress informally and can set their own working hours. -Nunya employees are allowed to dress informally. This is an example of a ________ through which organizational culture is transmitted.

(Multiple Choice)
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If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly more powerful.

(True/False)
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Attention to detail indicates the degree to which management focuses on results or outcomes rather than on the techniques and processes used to achieve them.

(True/False)
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An organizational culture that encourages its managers for engaging in severe competition and discourages them from taking risks and innovating, is most likely to shape high ethical standards among its members.

(True/False)
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The ________ process helps candidates learn about the organization and if employees perceive a conflict between their values and those of the organization, they can remove themselves from the applicant pool.

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To create a more ethical culture, management should do all of the following except ________.

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Describe the functions of organizational culture.

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Alcoa headquarters has few individual offices, even for senior executives. The space is essentially made up of cubicles, common areas, and meeting rooms. This informality conveys to employees that Alcoa values ________.

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You are new to an organization and do not really know what to expect about the socialization process. You are a recent M.B.A. and have an undergraduate degree in computer science. Your new firm is a software development company with an emphasis in the health care industry. Your hiring process includes campus interviews, a day-long trip for interview at the company, an offer phone call and letter, and some promotional material sent via the mail. When you arrive for your first day at work, you spend half a day in an orientation session that is conducted by the human resources department, where you complete paperwork and receive a company handbook. Then you spend the rest of the day with your supervisor, who gives you a tour, introduces you to your co-workers, and explains your first project. After that, you begin working and getting to know the others in the company. You find that in most respects, your experience fits your expectations, but in some ways you are surprised by realities that you hadn't expected. None of these surprises is too difficult to accept, so you eventually begin to feel at home and happy with your new job. -The information that you receive during the interviewing and hiring process is a part of the ________ stage of employee socialization.

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Which of the following is most likely to be the indicator of a strong organizational culture?

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Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

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During the metamorphosis stage of the socialization process, a new employee compares her expectations-about the job, co-workers, the boss, and the organization in general-with the reality in the organization.

(True/False)
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Which of the following statements is true regarding effects of national culture on organizational culture and ethical behavior within an organization?

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If there is a basic conflict between the individual's expectations and the reality of working in an organization, the employee is most likely to be disillusioned and quit during the ________ stage of socialization.

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