Question 1

Serial socialization is characterized by the use of role models who train and encourage the newcomer.

Accepted Answer

A) True 
 B)False

Question 2

Compare and contrast dominant culture and subculture.

Accepted Answer

Organizational culture represents a comm

Question 3

Both ________ and strong culture achieve the same end result of predictability, orderliness, and consistency.

Accepted Answer

A)  high formalization 
B)  low departmentalization 
C)  wide span of control 
D)  low work specialization 
E)  people orientation 
A)  high formalization 
B)  low departmentalization 
C)  wide span of control 
D)  low work specialization 
E)  people orientation

Question 4

Which of the following statements is true regarding the functions of culture in an organization?

Accepted Answer

A)  It hinders the generation of commitment to something larger than individual self-interest. 
B)  It conveys a sense of identity for organization members. 
C)  It reduces the stability of the social system. 
D)  It reduces distinctions between one organization and others. 
E)  It does not affect employees' attitudes and behavior. 
A)  It hinders the generation of commitment to something larger than individual self-interest. 
B)  It conveys a sense of identity for organization members. 
C)  It reduces the stability of the social system. 
D)  It reduces distinctions between one organization and others. 
E)  It does not affect employees' attitudes and behavior.

Question 5

Which of the following statements is not true regarding subcultures?

Accepted Answer

A)  Subcultures include core values of the organization. 
B)  Subcultures typically exist within a department. 
C)  When we talk about an organization's culture, we are referring to its subculture. 
D)  If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful. 
E)  Subcultures influence members' behavior. 
A)  Subcultures include core values of the organization. 
B)  Subcultures typically exist within a department. 
C)  When we talk about an organization's culture, we are referring to its subculture. 
D)  If organizations were composed only of numerous subcultures, organizational culture as an independent variable would be significantly less powerful. 
E)  Subcultures influence members' behavior.

Question 6

Describe the significance of selection in the context of maintaining the organizational culture.

Accepted Answer

The explicit goal of the selection proce

Question 7

In virtual organizations, it is difficult to establish a common set of norms.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is true regarding an organization's culture?

Accepted Answer

A)  Organizational culture is evaluative rather than descriptive. 
B)  Large organizations rarely have subcultures. 
C)  A dominant culture expresses the core values shared by a majority of the organization's members. 
D)  A strong culture increases employee turnover. 
E)  Subcultures and dominant cultures must not share any common values. 
A)  Organizational culture is evaluative rather than descriptive. 
B)  Large organizations rarely have subcultures. 
C)  A dominant culture expresses the core values shared by a majority of the organization's members. 
D)  A strong culture increases employee turnover. 
E)  Subcultures and dominant cultures must not share any common values.

Question 9

Phyllis works for a corporation that recently fired three top managers who were caught using the company credit cards to lavishly furnish their offices and even purchase "office" furniture that was found in their personal homes. Which method of maintaining an ethical culture is Phyllis's company pursuing?

Accepted Answer

A)  serving as a visible role model 
B)  communicating ethical expectations 
C)  providing ethical training 
D)  visibly punishing unethical acts 
E)  providing protective mechanisms 
A)  serving as a visible role model 
B)  communicating ethical expectations 
C)  providing ethical training 
D)  visibly punishing unethical acts 
E)  providing protective mechanisms

Question 10

Based on the information in the example, we can say that Trends Inc. ________.

Accepted Answer

A)  is a highly centralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a highly formalized organization 
E)  is a matrix organization 
A)  is a highly centralized organization 
B)  is a virtual organization 
C)  has a strong culture 
D)  is a highly formalized organization 
E)  is a matrix organization

Question 11

During the ________ stage, a new employee compares her expectations with the realities in the organization.

Accepted Answer

A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-arrival 
E)  post-encounter 
A)  prearrival 
B)  encounter 
C)  metamorphosis 
D)  post-arrival 
E)  post-encounter

Question 12

Company chants are used to ________.

Accepted Answer

A)  inform employees about changes in rules and policies 
B)  transmit company culture to employees 
C)  inform employees about latest technologies 
D)  communicate company strategies to the employees 
E)  update employees regarding performance of the company 
A)  inform employees about changes in rules and policies 
B)  transmit company culture to employees 
C)  inform employees about latest technologies 
D)  communicate company strategies to the employees 
E)  update employees regarding performance of the company

Question 13

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is true regarding the establishment of organizational culture and its effects on the organization?

Accepted Answer

A)  Today's trend toward decentralized organizations makes it easier to establish a strong culture. 
B)  In a virtual organization, a strong culture can be established quickly and easily. 
C)  Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values. 
D)  Culture acts as a control mechanism and guides the behavior of employees. 
E)  Cultures reduce the stability of the social system. 
A)  Today's trend toward decentralized organizations makes it easier to establish a strong culture. 
B)  In a virtual organization, a strong culture can be established quickly and easily. 
C)  Employees organized in teams always show greater allegiance to the values of the organization as a whole than to their team and its values. 
D)  Culture acts as a control mechanism and guides the behavior of employees. 
E)  Cultures reduce the stability of the social system.

Question 15

How can United States managers be culturally sensitive?

Accepted Answer

A)  by indulging in frequent discussions about religion 
B)  by discussing politics frequently 
C)  by listening more 
D)  by speaking quickly 
E)  by talking in a high tone of voice 
A)  by indulging in frequent discussions about religion 
B)  by discussing politics frequently 
C)  by listening more 
D)  by speaking quickly 
E)  by talking in a high tone of voice

Question 16

Which of the following is most likely to result from a strong organizational culture?

Accepted Answer

A)  low employee turnover 
B)  low employee satisfaction 
C)  low organizational commitment 
D)  low agreement about what the organization represents 
E)  low behavioral control resulting from the climate within the organization 
A)  low employee turnover 
B)  low employee satisfaction 
C)  low organizational commitment 
D)  low agreement about what the organization represents 
E)  low behavioral control resulting from the climate within the organization

Question 17

Alessio's boss doesn't care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture best describes this aspect of Alessio's job?

Accepted Answer

A)  low risk taking 
B)  high outcome orientation 
C)  high attention to detail 
D)  low aggressiveness 
E)  high stability 
A)  low risk taking 
B)  high outcome orientation 
C)  high attention to detail 
D)  low aggressiveness 
E)  high stability

Question 18

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

Accepted Answer

A) True 
 B)False

Question 19

How does organizational culture develop?

Accepted Answer

An organization's current customs, tradi

Question 20

Organizational cultures often reflect national cultures.

Accepted Answer

A) True 
 B)False

Serial socialization is characterized by the use of role models who train and encourage the newcomer.

Compare and contrast dominant culture and subculture.

Both ________ and strong culture achieve the same end result of predictability, orderliness, and consistency.

Which of the following statements is true regarding the functions of culture in an organization?

Which of the following statements is not true regarding subcultures?

Describe the significance of selection in the context of maintaining the organizational culture.

In virtual organizations, it is difficult to establish a common set of norms.

Which of the following statements is true regarding an organization's culture?

Based on the information in the example, we can say that Trends Inc. ________.

During the ________ stage, a new employee compares her expectations with the realities in the organization.

Company chants are used to ________.

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

Which of the following statements is true regarding the establishment of organizational culture and its effects on the organization?

How can United States managers be culturally sensitive?

Which of the following is most likely to result from a strong organizational culture?

Alessio's boss doesn't care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture best describes this aspect of Alessio's job?

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

How does organizational culture develop?

Organizational cultures often reflect national cultures.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Change and Stress Management

Filters

Exam 16: Organizational Culture

Serial socialization is characterized by the use of role models who train and encourage the newcomer.

Compare and contrast dominant culture and subculture.

Both ________ and strong culture achieve the same end result of predictability, orderliness, and consistency.

Which of the following statements is true regarding the functions of culture in an organization?

Which of the following statements is not true regarding subcultures?

Describe the significance of selection in the context of maintaining the organizational culture.

In virtual organizations, it is difficult to establish a common set of norms.

Which of the following statements is true regarding an organization's culture?

Based on the information in the example, we can say that Trends Inc. ________.

During the ________ stage, a new employee compares her expectations with the realities in the organization.

Company chants are used to ________.

Formal socialization involves putting the new employee directly into the job, with little or no special attention.

Which of the following statements is true regarding the establishment of organizational culture and its effects on the organization?

How can United States managers be culturally sensitive?

Which of the following is most likely to result from a strong organizational culture?

Alessio's boss doesn't care whether Alessio works at home, at the office, or from his beach house. All he cares about is that the project is completed on time, on budget, and with exemplary quality. Which characteristic of organizational culture best describes this aspect of Alessio's job?

Today's trend toward decentralized organizations makes it easier to establish a strong culture.

How does organizational culture develop?

Organizational cultures often reflect national cultures.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Change and Stress Management

Filters