Exam 3: Attitudes and Job Satisfaction

The belief that "violence is wrong" is an evaluative statement. Such an opinion constitutes the ________ component of an attitude.

An individual's involvement with, satisfaction with, and enthusiasm for the work he/she performs is known as ________.

Mrs. Jonas believes strongly that it is important that worker's rights be respected, and that one of the more important ways of doing this is to ensure that all workers be properly documented. She is supervising a contracting company that is building a new warehouse for her company. While doing this she discovers that many of the workers employed by the contractor are undocumented aliens working for well below minimum wage. Mrs. Jonas can be expected to relieve the discomfort she is experiencing by doing the following except ________.

Under which of the following conditions is job dissatisfaction not likely to translate into turnover?

According to Festinger, people seek consistency among their attitudes and their behaviors.

Thad, Jamarcus, and Willy have been working for Davidson International each for three years. While the trio started together as analysts and are all still on the same team, Jamarcus has recently been made a team lead while Willy and Thad are still in their respective positions although Willy did receive a small raise after his last performance evaluation. At a recent meeting, Thad was decidedly combative with Jamarcus and the two had a rather heated discussion. This interaction likely triggered which in Willy?

Which of the following is not an example of organizational citizenship behavior?

Thad, Jamarcus, and Willy have been working for Davidson International each for three years. While the trio started together as analysts and are all still on the same team, Jamarcus has recently been made a team lead while Willy and Thad are still in their respective positions although Willy did receive a small raise after his last performance evaluation. Of the five major job attitudes, Jamarcus probably has the highest level of ________ while Willy probably has the highest level of ________.

Lance recently earned his doctorate from a historic University, famous for its top academics and sports programs. While in graduate school, he was very active in student life and intramurals and maintained an active social life while earning high marks for his teaching and research. Upon graduation, he was elected "senator at large" for the alumni association and still maintains strong relationships with his faculty and mentors. After graduation, Lance was hired as an assistant professor at a metropolitan University. This University is only 30 years old, has no sports program and very little collegiality among the faculty and staff. Although his teaching evaluations are high, he gets very little positive input from his supervisors and feels that he is constantly being abused and overworked by the administration, regardless of his personal life. With which two job attitudes is Lance most likely having issues?

Munwar is dissatisfied with his job and deals with it by regularly discussing his problems with his manager. Which type of response is Joe using in this situation?

Thad, Jamarcus, and Willy have been working for Davidson International each for three years. While the trio started together as analysts and are all still on the same team, Jamarcus has recently been made a team lead while Willy and Thad are still in their respective positions although Willy did receive a small raise after his last performance evaluation. Which of the following is most probably to occur soon?

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________.

Employees at Acme Express are dissatisfied with the working conditions, salary, and the general attitude of the management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. Susan has composed a list of concerns along with her suggestions for improving conditions. Susan is dealing with her dissatisfaction through ________.

Which of the following is not considered a major job attitude by OB researchers?

Your friend Leslyn has been driving a Mustang for the past few years and is very vocal about how much she likes her car. Unfortunately, she was recently in an accident and has now purchased a brand new Challenger. Now she talks about how much she likes the Challenger and has started to criticize Mustangs! Which statement would best describe what you should say to Leslyn the next time she talks about cars?

Which of the following is not a moderating variable of the attitude-behavior relationship?

Which of the following employees does not exhibit deviant behavior in the workplace?

You have been hired as the manager of a casual dining restaurant. After a few days on the job, you notice that one server, Graham, seems to be unhappy and his attitude might be spreading. Please articulate what plan of action you would take to address Graham's attitude? What is the reasoning for your actions?

Job dissatisfaction is more likely to translate into ________ when employees feel or perceive they have many available alternatives. This can happen when employees have high human capital.

Charles makes $24,000 a year. Ana makes $40,000 a year. Ellis makes $75,000 a year. Adam makes $75,000 a year. Shonali makes $30,000 a year. Which of the following is not a true statement about the usual correlation between pay and job satisfaction?