Exam 4: Emotions and Moods

Evidence confirms there is no real difference between men and women when it comes to emotional reactions.

Henry is upset because his boss recently reprimanded him for missing a deadline. The boss put Henry on a probation period, causing him to lose his two days a week telecommuting privilege. Henry now has to work at the office five days a week. Which of the following is most likely to result from Henry's negative attitude due to the reprimand?

When the team he supports wins the World Cup, Robert feels a surge of joy, which turns into a feeling of satisfaction that lasts for days. What is one of the reasons that the feeling of satisfaction might be categorized as a mood and not an emotion?

________ indicates a person's ability to be self-aware, detect emotions in others, and manage emotional cues and information.

Carlos is upset because his boss gave him work to finish over the weekend. It is Friday. Which of the following will least help Carlos lift his spirits?

What term is used for those emotions that an organization requires workers to show and considers appropriate in a given job?

Which of the following mood dimensions is a pure marker of high negative affect?

People who score ________ on emotional stability are more likely to react strongly to ________ events.

Rahael's team was recently responsible for missing a major sales goal. According to the affective events theory, which of the following is most likely to occur?

People in good moods or experiencing positive emotions are less likely than others to use heuristics, or rules of thumb.

People who are ________ are less likely to be able to ________ their emotions.

Julia is highly aware of her own and other's emotions. She is good at reading emotional cues and knows how to express her emotions without violating organizational norms. This information indicates that Julia has ________.

Which of the following terms best describes feelings that tend to be less intense than emotions?

Theresa is the manager of a production unit. Which of the following methods would likely be of the least use to improve her employees' moods?

A researcher finds that people who work in a fish processing plant, doing work that most people find extremely unpleasant, still have a positive mood about 60 percent of the time. Which of the following concepts can explain such a finding?

Kathryn expresses her anger against her supervisor for denying her a well-deserved promotion. Which of the following terms best describes the intense feelings that she directs at him?

Which of the following statements is true regarding emotions?

________ is a pure marker of low negative affect.

Which of the following statements is true regarding the sources of moods and emotions?

Deep acting is hiding inner feelings by modifying facial expressions.