Question 1

After management has established rules,it must communicate these rules to employees.

Accepted Answer

A) True 
 B)False  True

Question 2

Define employment at will.Are there legal exceptions to the employment-at-will doctrine? How can employers protect themselves from wrongful discharge lawsuits?

Accepted Answer

Employment at will is an unwritten contract created when an employee agrees to work for an employer but no agreement exists as to how long the parties expect the employment to last.Essentially at-will employees can quit any time they want and a company can terminate an at-will employee for no reason.
The courts have made certain exceptions to the employment-at-will doctrine.One of these includes permitting employees to bring claims based on representations made in employment handbooks.Employers can do certain things to help protect against litigation for wrongful discharge based on a breach of implied employment contract.Statements in documents such as employment applications and policy manuals that suggest job security or permanent employment should be avoided if employers want to minimize charges of wrongful discharge.Telling a person during a job interview that he or she can expect to hold the job as long as they want could be considered a contractual agreement and grounds for a lawsuit.A person should not be employed without a signed acknowledgment of the at-will disclaimer.In addition,the policy manual should have it clearly stated in bold,larger-than-normal print,so it is very clear to the employee that this is an at-will relationship.Other guidelines that may assist organizations in avoiding wrongful termination suits include clearly defining the worker's duties,providing good feedback on a regular basis,and conducting realistic performance appraisals on a regular basis.

Question 3

Progressive disciplinary action is intended to ensure that the minimum penalty appropriate to the offense is imposed.

Accepted Answer

A) True 
 B)False  True

Question 4

Lisa,an HR manager,has been informed that her employer will be downsizing.Lisa's responsibility is to help the company prepare for downsizing by determining which workers should be laid off.All of the following are important for Lisa to do EXCEPT ________.

Accepted Answer

A)  targeting older workers who earn high salaries to save the firm money 
B)  ensuring that protected workers are not disproportionately affected 
C)  utilizing objective, job-related criteria to make layoff decisions 
D)  preparing to deal with COBRA and ERISA requirements 
A)  targeting older workers who earn high salaries to save the firm money 
B)  ensuring that protected workers are not disproportionately affected 
C)  utilizing objective, job-related criteria to make layoff decisions 
D)  preparing to deal with COBRA and ERISA requirements

Question 5

Research on downsizing has shown that when organizations ________,they tend to bounce back faster when the upturn hits.

Accepted Answer

A)  resist or delay layoffs as long as possible 
B)  begin the layoff process as soon as possible 
C)  use an incremental approach to downsizing 
D)  lay off the entire workforce 
A)  resist or delay layoffs as long as possible 
B)  begin the layoff process as soon as possible 
C)  use an incremental approach to downsizing 
D)  lay off the entire workforce

Question 6

What is the primary reason that firms provide severance pay to employees who are involuntarily terminated?

Accepted Answer

A)  ensuring that current employees remain with the firm 
B)  preventing terminated employees from suing the firm 
C)  complying with federal laws that require severance pay 
D)  expressing concern and support for terminated employees 
A)  ensuring that current employees remain with the firm 
B)  preventing terminated employees from suing the firm 
C)  complying with federal laws that require severance pay 
D)  expressing concern and support for terminated employees

Question 7

The termination procedure is usually the most well defined for ________.

Accepted Answer

A)  executives 
B)  managers 
C)  hourly workers 
D)  union workers 
A)  executives 
B)  managers 
C)  hourly workers 
D)  union workers

Question 8

The EEOC requires employers to give employees 60 days' notice before initiating a mass layoff.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT a method used in alternative dispute resolution?

Accepted Answer

A)  arbitration 
B)  mediation 
C)  mini-trials 
D)  work sampling 
A)  arbitration 
B)  mediation 
C)  mini-trials 
D)  work sampling

Question 10

The purpose of an exit interview is to alter behavior that can have a negative impact on achievement of organizational objectives.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following would most likely be considered a covered employer under the WARN Act?

Accepted Answer

A)  Barton Consulting, 55 full-time employees 
B)  Haley Publishing, 85 full-time employees 
C)  Tyro Aluminum, 145 full-time employees 
D)  all of the above 
A)  Barton Consulting, 55 full-time employees 
B)  Haley Publishing, 85 full-time employees 
C)  Tyro Aluminum, 145 full-time employees 
D)  all of the above

Question 12

What are specific guides to behavior on the job?

Accepted Answer

A)  rules 
B)  ethics 
C)  morals 
D)  standards 
A)  rules 
B)  ethics 
C)  morals 
D)  standards

Question 13

Outplacement helps employers preserve their reputation while softening the impact of displacement.

Accepted Answer

A) True 
 B)False

Question 14

Naomi,a data analyst at a consulting firm,has an abusive manager.To which of the following should Naomi most likely turn for confidential,informal advice?

Accepted Answer

A)  mediator 
B)  attorney 
C)  arbitrator 
D)  ombudsperson 
A)  mediator 
B)  attorney 
C)  arbitrator 
D)  ombudsperson

Question 15

Which term suggests a one-time change in the organization and the number of people employed?

Accepted Answer

A)  demoting 
B)  downsizing 
C)  bankrupting 
D)  outplacing 
A)  demoting 
B)  downsizing 
C)  bankrupting 
D)  outplacing

Question 16

The term "ghost work" refers to the additional work required of employees who remain after an organization downsizes.

Accepted Answer

A) True 
 B)False

Question 17

Employees are primarily transferred for all of the following reasons EXCEPT to ________.

Accepted Answer

A)  deal with personality clashes 
B)  unclog promotional channels 
C)  meet new organization needs 
D)  reward outstanding performance 
A)  deal with personality clashes 
B)  unclog promotional channels 
C)  meet new organization needs 
D)  reward outstanding performance

Question 18

The state of employee self-control and orderly conduct that indicates the extent of genuine teamwork within an organization is referred to as ________.

Accepted Answer

A)  ethics 
B)  discipline 
C)  punishment 
D)  internal employee relations 
A)  ethics 
B)  discipline 
C)  punishment 
D)  internal employee relations

Question 19

Approximately ________ U.S.workers depend almost entirely on the continued goodwill of their employer.

Accepted Answer

A)  two out of every three 
B)  one out of every two 
C)  two out of every five 
D)  four out of every ten 
A)  two out of every three 
B)  one out of every two 
C)  two out of every five 
D)  four out of every ten

Question 20

Louden Manufacturing,a unionized firm,is in the process of downsizing.Mark is employed as a senior-level engineer at the firm,and his position has been eliminated.Mark's manager has indicated that Mark has the right to force a lower-level engineer out of a position.Which term best describes this activity?

Accepted Answer

A)  bumping 
B)  rightsizing 
C)  restructuring 
D)  gainsharing 
A)  bumping 
B)  rightsizing 
C)  restructuring 
D)  gainsharing

After management has established rules,it must communicate these rules to employees.

Define employment at will.Are there legal exceptions to the employment-at-will doctrine? How can employers protect themselves from wrongful discharge lawsuits?

Progressive disciplinary action is intended to ensure that the minimum penalty appropriate to the offense is imposed.

Lisa,an HR manager,has been informed that her employer will be downsizing.Lisa's responsibility is to help the company prepare for downsizing by determining which workers should be laid off.All of the following are important for Lisa to do EXCEPT ________.

Research on downsizing has shown that when organizations ________,they tend to bounce back faster when the upturn hits.

What is the primary reason that firms provide severance pay to employees who are involuntarily terminated?

The termination procedure is usually the most well defined for ________.

The EEOC requires employers to give employees 60 days' notice before initiating a mass layoff.

Which of the following is NOT a method used in alternative dispute resolution?

The purpose of an exit interview is to alter behavior that can have a negative impact on achievement of organizational objectives.

Which of the following would most likely be considered a covered employer under the WARN Act?

What are specific guides to behavior on the job?

Outplacement helps employers preserve their reputation while softening the impact of displacement.

Naomi,a data analyst at a consulting firm,has an abusive manager.To which of the following should Naomi most likely turn for confidential,informal advice?

Which term suggests a one-time change in the organization and the number of people employed?

The term "ghost work" refers to the additional work required of employees who remain after an organization downsizes.

Employees are primarily transferred for all of the following reasons EXCEPT to ________.

The state of employee self-control and orderly conduct that indicates the extent of genuine teamwork within an organization is referred to as ________.

Approximately ________ U.S.workers depend almost entirely on the continued goodwill of their employer.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters

Exam 12: Internal Employee Relations

After management has established rules,it must communicate these rules to employees.

Define employment at will.Are there legal exceptions to the employment-at-will doctrine? How can employers protect themselves from wrongful discharge lawsuits?

Progressive disciplinary action is intended to ensure that the minimum penalty appropriate to the offense is imposed.

Lisa,an HR manager,has been informed that her employer will be downsizing.Lisa's responsibility is to help the company prepare for downsizing by determining which workers should be laid off.All of the following are important for Lisa to do EXCEPT ________.

Research on downsizing has shown that when organizations ________,they tend to bounce back faster when the upturn hits.

What is the primary reason that firms provide severance pay to employees who are involuntarily terminated?

The termination procedure is usually the most well defined for ________.

The EEOC requires employers to give employees 60 days' notice before initiating a mass layoff.

Which of the following is NOT a method used in alternative dispute resolution?

The purpose of an exit interview is to alter behavior that can have a negative impact on achievement of organizational objectives.

Which of the following would most likely be considered a covered employer under the WARN Act?

What are specific guides to behavior on the job?

Outplacement helps employers preserve their reputation while softening the impact of displacement.

Naomi,a data analyst at a consulting firm,has an abusive manager.To which of the following should Naomi most likely turn for confidential,informal advice?

Which term suggests a one-time change in the organization and the number of people employed?

The term "ghost work" refers to the additional work required of employees who remain after an organization downsizes.

Employees are primarily transferred for all of the following reasons EXCEPT to ________.

The state of employee self-control and orderly conduct that indicates the extent of genuine teamwork within an organization is referred to as ________.

Approximately ________ U.S.workers depend almost entirely on the continued goodwill of their employer.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters