Question 1

Documenting disciplinary actions is essential to protecting a firm's interests.

Accepted Answer

A) True 
 B)False

Question 2

Disciplinary action without punishment is most effective when all rules are explicitly stated in writing.

Accepted Answer

A) True 
 B)False

Question 3

Maria is chronically tardy to work.In response,Maria's manager has given Maria time off with pay to think about whether she wants to follow the rules and continue working for the company.Which disciplinary method is Maria's manager most likely using?

Accepted Answer

A)  progressive disciplinary action 
B)  hot stove approach 
C)  disciplinary action without punishment 
D)  punitive disciplinary action 
A)  progressive disciplinary action 
B)  hot stove approach 
C)  disciplinary action without punishment 
D)  punitive disciplinary action

Question 4

Which form of alternative dispute resolution is the preferred method for most people?

Accepted Answer

A)  arbitration 
B)  mediation 
C)  mini-trial 
D)  ombudspersons 
A)  arbitration 
B)  mediation 
C)  mini-trial 
D)  ombudspersons

Question 5

Which of the following is a drawback to the hot stove approach?

Accepted Answer

A)  lacks timeliness 
B)  too impersonal 
C)  lacks flexibility 
D)  too subjective 
A)  lacks timeliness 
B)  too impersonal 
C)  lacks flexibility 
D)  too subjective

Question 6

In organizations of any size,management should ________.

Accepted Answer

A)  use outside consultants for termination procedures 
B)  explain what actions warrant termination 
C)  avoid terminating union workers 
D)  handle terminations formally 
A)  use outside consultants for termination procedures 
B)  explain what actions warrant termination 
C)  avoid terminating union workers 
D)  handle terminations formally

Question 7

Within reason,which is considered to be a "healthy" activity for employers?

Accepted Answer

A)  absenteeism 
B)  hiring more employees than is necessary at the time 
C)  hiring lesser qualified employees to control the costs of compensation 
D)  turnover 
A)  absenteeism 
B)  hiring more employees than is necessary at the time 
C)  hiring lesser qualified employees to control the costs of compensation 
D)  turnover

Question 8

Transfers are increasingly necessary for managers who need to learn new skills before attaining promotions.

Accepted Answer

A) True 
 B)False

Question 9

Taking disciplinary action against a worker in the presence of others is essential to providing the necessary legal documentation.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is sent to former employees several weeks after they leave the organization to determine the real resignation reason?

Accepted Answer

A)  attitude survey 
B)  grievance form 
C)  work sample test 
D)  postexit questionnaire 
A)  attitude survey 
B)  grievance form 
C)  work sample test 
D)  postexit questionnaire

Question 11

Phased retirement allows employees to transition from full-time work to retirement in steps rather than all at one time.

Accepted Answer

A) True 
 B)False

Question 12

In most cases,terminated CEOs are able to go through the same formal appeal procedure as terminated non-managerial employees.

Accepted Answer

A) True 
 B)False

Question 13

Feedback is an important aspect of the disciplinary action process.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following terms refers to a process in which a worker is given time off with pay to consider whether he or she wants to follow the rules and continue working for the company?

Accepted Answer

A)  disciplinary action without punishment 
B)  progressive disciplinary action 
C)  punitive discipline method 
D)  hot stove approach 
A)  disciplinary action without punishment 
B)  progressive disciplinary action 
C)  punitive discipline method 
D)  hot stove approach

Question 15

According to the hot stove rule,disciplinary action should most likely occur immediately,so that the individual will ________.

Accepted Answer

A)  receive appropriate training opportunities 
B)  have time to contact an HR manager 
C)  share the experience with co-workers 
D)  understand the reason for it 
A)  receive appropriate training opportunities 
B)  have time to contact an HR manager 
C)  share the experience with co-workers 
D)  understand the reason for it

Question 16

What involves invoking a penalty against an employee who fails to meet established standards?

Accepted Answer

A)  metrics 
B)  probation 
C)  disciplinary action 
D)  internal employee relations 
A)  metrics 
B)  probation 
C)  disciplinary action 
D)  internal employee relations

Question 17

The disciplinary action process deals largely with ________.

Accepted Answer

A)  rule infractions 
B)  industry standards 
C)  strategic planning 
D)  procedural misunderstandings 
A)  rule infractions 
B)  industry standards 
C)  strategic planning 
D)  procedural misunderstandings

Question 18

The courts have made no exceptions to the employment-at-will doctrine.

Accepted Answer

A) True 
 B)False

Question 19

What disciplinary action approach is intended to ensure that the minimum penalty appropriate to the offense is imposed?

Accepted Answer

A)  hot stove approach 
B)  performance discipline method 
C)  progressive disciplinary action 
D)  disciplinary action without punishment 
A)  hot stove approach 
B)  performance discipline method 
C)  progressive disciplinary action 
D)  disciplinary action without punishment

Question 20

The primary purpose of disciplinary action is to ________.

Accepted Answer

A)  chastise employees for breaking rules 
B)  prevent unionized employees from striking 
C)  alter behavior that hinders organizational goals 
D)  initiate useful discussion and feedback from managers 
A)  chastise employees for breaking rules 
B)  prevent unionized employees from striking 
C)  alter behavior that hinders organizational goals 
D)  initiate useful discussion and feedback from managers

Documenting disciplinary actions is essential to protecting a firm's interests.

Disciplinary action without punishment is most effective when all rules are explicitly stated in writing.

Maria is chronically tardy to work.In response,Maria's manager has given Maria time off with pay to think about whether she wants to follow the rules and continue working for the company.Which disciplinary method is Maria's manager most likely using?

Which form of alternative dispute resolution is the preferred method for most people?

Which of the following is a drawback to the hot stove approach?

In organizations of any size,management should ________.

Within reason,which is considered to be a "healthy" activity for employers?

Transfers are increasingly necessary for managers who need to learn new skills before attaining promotions.

Taking disciplinary action against a worker in the presence of others is essential to providing the necessary legal documentation.

Which of the following is sent to former employees several weeks after they leave the organization to determine the real resignation reason?

Phased retirement allows employees to transition from full-time work to retirement in steps rather than all at one time.

In most cases,terminated CEOs are able to go through the same formal appeal procedure as terminated non-managerial employees.

Feedback is an important aspect of the disciplinary action process.

Which of the following terms refers to a process in which a worker is given time off with pay to consider whether he or she wants to follow the rules and continue working for the company?

According to the hot stove rule,disciplinary action should most likely occur immediately,so that the individual will ________.

What involves invoking a penalty against an employee who fails to meet established standards?

The disciplinary action process deals largely with ________.

The courts have made no exceptions to the employment-at-will doctrine.

What disciplinary action approach is intended to ensure that the minimum penalty appropriate to the offense is imposed?

The primary purpose of disciplinary action is to ________.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters

Exam 12: Internal Employee Relations

Documenting disciplinary actions is essential to protecting a firm's interests.

Disciplinary action without punishment is most effective when all rules are explicitly stated in writing.

Maria is chronically tardy to work.In response,Maria's manager has given Maria time off with pay to think about whether she wants to follow the rules and continue working for the company.Which disciplinary method is Maria's manager most likely using?

Which form of alternative dispute resolution is the preferred method for most people?

Which of the following is a drawback to the hot stove approach?

In organizations of any size,management should ________.

Within reason,which is considered to be a "healthy" activity for employers?

Transfers are increasingly necessary for managers who need to learn new skills before attaining promotions.

Taking disciplinary action against a worker in the presence of others is essential to providing the necessary legal documentation.

Which of the following is sent to former employees several weeks after they leave the organization to determine the real resignation reason?

Phased retirement allows employees to transition from full-time work to retirement in steps rather than all at one time.

In most cases,terminated CEOs are able to go through the same formal appeal procedure as terminated non-managerial employees.

Feedback is an important aspect of the disciplinary action process.

Which of the following terms refers to a process in which a worker is given time off with pay to consider whether he or she wants to follow the rules and continue working for the company?

According to the hot stove rule,disciplinary action should most likely occur immediately,so that the individual will ________.

What involves invoking a penalty against an employee who fails to meet established standards?

The disciplinary action process deals largely with ________.

The courts have made no exceptions to the employment-at-will doctrine.

What disciplinary action approach is intended to ensure that the minimum penalty appropriate to the offense is imposed?

The primary purpose of disciplinary action is to ________.

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters