Question 1

In most cases,terminations at unionized firms are based on performance and merit.

Accepted Answer

A) True 
 B)False

Question 2

A procedure whereby the employee and the company agree ahead of time that any problems will be addressed by agreed-upon means is known as ________.

Accepted Answer

A)  progressive disciplinary action 
B)  scheduled grievance procedure 
C)  alternative dispute resolution 
D)  neutral arbitration 
A)  progressive disciplinary action 
B)  scheduled grievance procedure 
C)  alternative dispute resolution 
D)  neutral arbitration

Question 3

The word discipline comes from the word disciple,and when translated from Latin,what does it mean?

Accepted Answer

A)  "to punish" 
B)  "to control" 
C)  "to teach" 
D)  "to restrain" 
A)  "to punish" 
B)  "to control" 
C)  "to teach" 
D)  "to restrain"

Question 4

Which term refers to a procedure whereby laid-off employees are given assistance in finding employment elsewhere?

Accepted Answer

A)  mediation 
B)  outplacement 
C)  arbitration 
D)  development 
A)  mediation 
B)  outplacement 
C)  arbitration 
D)  development

Question 5

Which of the following is the LEAST likely reason for firing a top-level executive?

Accepted Answer

A)  economic downturn 
B)  reorganization 
C)  marketing image 
D)  productivity decline 
A)  economic downturn 
B)  reorganization 
C)  marketing image 
D)  productivity decline

Question 6

Parker Pharmaceuticals is a corporation that employs over 400 workers.As the firm continues to grow,the need for discipline among employees has become more critical.The HR department and top executives are planning to revamp the disciplinary action process that is currently in place at Parker.
-Which of the following questions is LEAST relevant to selecting a new disciplinary action process for Parker?

Accepted Answer

A)  Are managers applying discipline consistently and fairly? 
B)  Are managers able to apply discipline impersonally to all employees? 
C)  Does Parker want to use punishment or encouragement to create discipline? 
D)  Does Parker have similar discipline problems as other pharmaceutical firms? 
A)  Are managers applying discipline consistently and fairly? 
B)  Are managers able to apply discipline impersonally to all employees? 
C)  Does Parker want to use punishment or encouragement to create discipline? 
D)  Does Parker have similar discipline problems as other pharmaceutical firms?

Question 7

According to experts,firing employees on Mondays is best because it allows them to begin searching for a job immediately.

Accepted Answer

A) True 
 B)False

Question 8

Renee was recently hired at Emerson Enterprises.During employee orientation,Renee was told that repeated violations of different rules will be viewed in the same way as several violations of the same rule.What type of disciplinary method is most likely used at Emerson?

Accepted Answer

A)  progressive discipline 
B)  hot stove approach 
C)  disciplinary action without punishment 
D)  progressive disciplinary action 
A)  progressive discipline 
B)  hot stove approach 
C)  disciplinary action without punishment 
D)  progressive disciplinary action

Question 9

What are the consequences of the hot stove rule? When is the hot stove rule ineffective?

Accepted Answer

According to the hot stove rule,discipli

Question 10

Which of the following is an exception made by courts regarding the employment-at-will doctrine?

Accepted Answer

A)  prohibiting termination on the grounds of public policy 
B)  permitting claims based on good faith and fair dealing 
C)  permitting employees to bring claims based on statements made in employment handbooks 
D)  all of the above 
A)  prohibiting termination on the grounds of public policy 
B)  permitting claims based on good faith and fair dealing 
C)  permitting employees to bring claims based on statements made in employment handbooks 
D)  all of the above

Question 11

Which of the following is LEAST likely to help a firm protect itself against suits claiming discriminatory disciplinary actions?

Accepted Answer

A)  basing decisions solely on performance 
B)  disciplining in the presence of co-workers 
C)  training managers how to avoid bias claims 
D)  developing written policies barring unfair treatment 
A)  basing decisions solely on performance 
B)  disciplining in the presence of co-workers 
C)  training managers how to avoid bias claims 
D)  developing written policies barring unfair treatment

Question 12

Ombudspersons are neutral counselors who can give employees confidential advice about problems like abusive managers.

Accepted Answer

A) True 
 B)False

Question 13

What is the most common reason that a CEO is terminated?

Accepted Answer

A)  stock and bond markets fluctuate 
B)  board of directors lacks confidence 
C)  consumers have different philosophy 
D)  law enforcement discovers insider trading 
A)  stock and bond markets fluctuate 
B)  board of directors lacks confidence 
C)  consumers have different philosophy 
D)  law enforcement discovers insider trading

Question 14

The most effective disciplinary action addresses the employee's ________.

Accepted Answer

A)  attitude 
B)  behavior 
C)  personality 
D)  conscience 
A)  attitude 
B)  behavior 
C)  personality 
D)  conscience

Question 15

Parker Pharmaceuticals is a corporation that employs over 400 workers.As the firm continues to grow,the need for discipline among employees has become more critical.The HR department and top executives are planning to revamp the disciplinary action process that is currently in place at Parker.
-Which of the following most likely undermines a decision to use the hot stove rule approach to discipline?

Accepted Answer

A)  Parker supervisors desire flexibility in any disciplinary system. 
B)  Some Parker employees belong to labor unions while other do not. 
C)  The Parker ombudsperson handles most grievance procedures. 
D)  Most disciplinary issues at Parker are related to insubordination. 
A)  Parker supervisors desire flexibility in any disciplinary system. 
B)  Some Parker employees belong to labor unions while other do not. 
C)  The Parker ombudsperson handles most grievance procedures. 
D)  Most disciplinary issues at Parker are related to insubordination.

Question 16

What is phased retirement? How does phased retirement benefit both employees and employers?

Accepted Answer

Phased retirement is any arrangement tha

Question 17

Which of the following is NOT an exception to the at-will doctrine?

Accepted Answer

A)  implied contract 
B)  favoritism 
C)  violations of public policy 
D)  implied covenant of good faith 
A)  implied contract 
B)  favoritism 
C)  violations of public policy 
D)  implied covenant of good faith

Question 18

In order to be most effective,disciplinary action should be a ________ process.

Accepted Answer

A)  learning 
B)  subjective 
C)  negative 
D)  painful 
A)  learning 
B)  subjective 
C)  negative 
D)  painful

Question 19

Employment at will is a written contract established immediately after an employee accepts a position at a firm.

Accepted Answer

A) True 
 B)False

Question 20

To the employer,which of the following is a disadvantage of demoting an employee?

Accepted Answer

A)  the demoted employee may find the demotion to be more devastating than termination 
B)  the demoted employee may become bitter 
C)  the demoted employee avoids unemployment 
D)  none of the above 
A)  the demoted employee may find the demotion to be more devastating than termination 
B)  the demoted employee may become bitter 
C)  the demoted employee avoids unemployment 
D)  none of the above

In most cases,terminations at unionized firms are based on performance and merit.

A procedure whereby the employee and the company agree ahead of time that any problems will be addressed by agreed-upon means is known as ________.

The word discipline comes from the word disciple,and when translated from Latin,what does it mean?

Which term refers to a procedure whereby laid-off employees are given assistance in finding employment elsewhere?

Which of the following is the LEAST likely reason for firing a top-level executive?

According to experts,firing employees on Mondays is best because it allows them to begin searching for a job immediately.

Renee was recently hired at Emerson Enterprises.During employee orientation,Renee was told that repeated violations of different rules will be viewed in the same way as several violations of the same rule.What type of disciplinary method is most likely used at Emerson?

What are the consequences of the hot stove rule? When is the hot stove rule ineffective?

Which of the following is an exception made by courts regarding the employment-at-will doctrine?

Which of the following is LEAST likely to help a firm protect itself against suits claiming discriminatory disciplinary actions?

Ombudspersons are neutral counselors who can give employees confidential advice about problems like abusive managers.

What is the most common reason that a CEO is terminated?

The most effective disciplinary action addresses the employee's ________.

What is phased retirement? How does phased retirement benefit both employees and employers?

Which of the following is NOT an exception to the at-will doctrine?

In order to be most effective,disciplinary action should be a ________ process.

Employment at will is a written contract established immediately after an employee accepts a position at a firm.

To the employer,which of the following is a disadvantage of demoting an employee?

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters

Exam 12: Internal Employee Relations

In most cases,terminations at unionized firms are based on performance and merit.

A procedure whereby the employee and the company agree ahead of time that any problems will be addressed by agreed-upon means is known as ________.

The word discipline comes from the word disciple,and when translated from Latin,what does it mean?

Which term refers to a procedure whereby laid-off employees are given assistance in finding employment elsewhere?

Which of the following is the LEAST likely reason for firing a top-level executive?

According to experts,firing employees on Mondays is best because it allows them to begin searching for a job immediately.

Renee was recently hired at Emerson Enterprises.During employee orientation,Renee was told that repeated violations of different rules will be viewed in the same way as several violations of the same rule.What type of disciplinary method is most likely used at Emerson?

What are the consequences of the hot stove rule? When is the hot stove rule ineffective?

Which of the following is an exception made by courts regarding the employment-at-will doctrine?

Which of the following is LEAST likely to help a firm protect itself against suits claiming discriminatory disciplinary actions?

Ombudspersons are neutral counselors who can give employees confidential advice about problems like abusive managers.

What is the most common reason that a CEO is terminated?

The most effective disciplinary action addresses the employee's ________.

What is phased retirement? How does phased retirement benefit both employees and employers?

Which of the following is NOT an exception to the at-will doctrine?

In order to be most effective,disciplinary action should be a ________ process.

Employment at will is a written contract established immediately after an employee accepts a position at a firm.

To the employer,which of the following is a disadvantage of demoting an employee?

Human Resource Management: An Overview

Business Ethics and Corporate Social Responsibility

Equal Employment Opportunity, Affirmative Action, and Workforce Diversity

Strategic Planning, Human Resource Planning, and Job Analysis

Recruitment

Selection

Performance Management and Appraisal

Training and Development

Direct Financial Compensation Core Compensation:

Indirect Financial Compensation Employee Benefits:

Labor Unions and Collective Bargaining

Employee Safety, Health, and Wellness

Global Human Resource Management

Filters