Exam 12: Internal Employee Relations

Kelly,an HR manager,is employed by a firm that is downsizing.Kelly's employer wants the HR department to provide outplacement services to laid-off employees.Which of the following is LEAST likely to be an outplacement activity?

The movement of a person to a higher-level position in the organization is referred to as a ________.

Many organizations use exit interviews to reduce employee turnover.

Nora,a line manager at an electronics firm,needs to fire one of her subordinates for repeatedly failing to report to work.The subordinate previously received both oral and written warnings about the violation.Which of the following would most likely help the termination process proceed smoothly?

Which of the following would be a case where alternative dispute resolution would be used?

The disciplinary action process is relatively static.

As an HR manager,you may be required to fire employees.According to experts,what is the best time for you to fire an employee?

Why are discipline and disciplinary action essential at any organization? What methods do firms use to ensure a disciplined workforce?

Jackie is an HR manager at a union-free firm that is in the process of downsizing.As Jackie helps determine which employees will be laid off,what will she most likely give the greatest consideration?

The goal of ________ is to formally communicate problem issues to employees in a direct and timely manner so that they can improve their performance.