Exam 12: Internal Employee Relations

The key to successful worker retention is to ________.

How can firms protect themselves against employment lawsuits when disciplining employees?

Miles,a software designer,received a performance review that he feels is incorrect.Miles would like to discuss his concerns with an impartial individual at his firm.What are the best two individuals for Miles to contact in this situation?

What is the difference between a demotion and a promotion? What factors should managers consider when demoting and promoting employees?

Companies possess the burden of establishing just cause in a(n)________.

Disciplinary action is the state of employee self-control and orderly conduct and indicates the extent of genuine teamwork within an organization.

Downsizing and termination are synonymous terms.

Mike,a manager at a distribution center,has learned that one of his subordinates assaulted a co-worker.Mike uses the progressive disciplinary action approach when dealing with employee violations.Which of the following punishments will the subordinate most likely receive?

Dixon Enterprises is a unionized organization.An employee at Dixon would most likely learn how demotions and layoffs are handled by ________.

When a unionized firm is downsizing,what is the most likely basis for layoffs?

All of the following are most likely identified during exit interviews EXCEPT ________.

Consider the following situation: When an employee violates a rule,the manager issues an oral reminder.Repetition brings a written reminder,and the third violation results in the worker having to take one,two,or three days off (with pay)to think about the situation.During the first two steps,the manager tries to encourage the employee to solve the problem.If the third step is taken,upon the worker's return,the worker and the supervisor meet to agree that the employee will not violate a rule again or the employee will leave the firm.What form of disciplinary action is being taken?

According to the hot stove rule,disciplinary action should ________.

Discipline refers to the ________.

Which group is typically the most vulnerable to termination?

The progressive discipline approach focuses on eliminating punitive disciplinary policies and encouraging employees to take personal responsibility for their actions.

Why is phased retirement beneficial to firms?

If the circumstances surrounding all disciplinary action situations were the same,the hot stove approach would be effective at all times.

Who is usually responsible for hiring and firing the CEO?

Employers are required by law to provide severance pay to employees who have been involuntarily terminated.