Exam 3: The Marketing Environment, ethics, and Social Responsibility
Exam 1: Marketing: the Art and Science of Satisfying Customers242 Questions
Exam 2: Strategic Planning in Contemporary Marketing227 Questions
Exam 3: The Marketing Environment, ethics, and Social Responsibility241 Questions
Exam 4: Social Media: Living in the Connected World216 Questions
Exam 5: E-Business: Managing the Customer Experience233 Questions
Exam 6: Consumer Behavior232 Questions
Exam 7: Business-To-Business B2bmarketing243 Questions
Exam 8: Global Marketing237 Questions
Exam 9: Market Segmentation, targeting, and Positioning249 Questions
Exam 10: Marketing Research in the Era of Big Data236 Questions
Exam 11: Relationship Marketing and Customer Relationship Management Crm246 Questions
Exam 12: Product and Service Strategies247 Questions
Exam 13: Developing and Managing Brand and Product Categories245 Questions
Exam 14: Marketing Channels and Supply Chain Management241 Questions
Exam 15: Retailers, wholesalers, and Direct Marketers241 Questions
Exam 16: Integrated Marketing Communications, advertising, and Public Relations242 Questions
Exam 17: Personal Selling and Sales Promotion240 Questions
Exam 18: Pricing Concepts240 Questions
Exam 19: Pricing Strategies242 Questions
Exam 20: Developing an Effective Marketing Plan18 Questions
Exam 21: Financial Analysis in Marketing18 Questions
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Widespread adoption of wireless networks and in-home Internet use has led to an increased availability of "smart" products for the home such as thermostats,lighting,security,systems and smoke detectors.Which environmental factor is most related to the new smart home products?
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(Multiple Choice)
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Correct Answer:
A
Achieving organizational objectives by predicting and influencing the competitive,political-legal,economic,technological,and social-cultural environment is referred to as _____.
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(Multiple Choice)
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Correct Answer:
C
Define environmental scanning.How does it contribute to environmental management?
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(Essay)
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Correct Answer:
Environmental scanning is the process of collecting information about the external marketing environment to identify and interpret potential trends.The goal of this process is to analyze the information and decide whether these trends represent significant opportunities or pose major threats to the company.Environmental scanning is a vital component of environmental management as it analyzes the various components of the marketing environment so that the marketers can predict changes and align their strategies to tackle the changes.
Match each definition to the corresponding term.
-The component of the marketing environment that consists of laws that require firms to protect consumer rights is referred to as the _____.
(Multiple Choice)
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Kia Motors has gained consumer confidence and increased sales through its warranty program which includes a 10-year and 100,000 mile limited warranty.Kia Motors notes that all warranties are "limited" and consumers are encouraged to read the fine print to fully understand what the warranty covers.Which element of the marketing mix is the warranty linked when considering a company's ethical behavior?
(Multiple Choice)
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Which of the following devalues money and reduces its purchasing power through persistent increase in prices?
(Multiple Choice)
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Match each definition to the corresponding term.
-_____ is the process of collecting information about the external marketing environment to identify and interpret potential trends.
(Multiple Choice)
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Caterpillar and First Solar,Inc.launched a ______ where First Solar will design and manufacture a pre-engineered turnkey package for use in remote microgrid applications,such as small communities and mine sites.The package will feature Cat-branded solar panels manufactured by First Solar and will include a balance of system components.The products will be sold exclusively through Caterpillar's extensive worldwide dealer network.
(Multiple Choice)
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The choice between pleasing all consumers and remaining profitable-thus surviving-defines one of the most difficult dilemmas facing business.
(True/False)
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Deflation is necessarily better for the economy than inflation as inflation devalues money and reduces the purchasing power of consumers.
(True/False)
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A customer of All World Bank receives telemarketing calls and emails from the bank's business partners,Specialty Insurance and Global Investments.Since the customer has signed into the Do Not Call Registry,these companies are in violation of the federal regulation.
(True/False)
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The business cycle refers to the pattern of stages in the level of economic activity: prosperity,recession,depression,and recovery.During periods of prosperity,consumers are willing to spend ___________,and during periods of recession,consumers are willing to spend _____________.
(Multiple Choice)
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Your company is the market leader in your industry.You consistently beat your competition by developing and distributing your goods and services more quickly than they are able to do.Which of the following best describes what you are doing to beat your competition?
(Multiple Choice)
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Foreign currency fluctuations,labor costs,and political stability are part of an international economic environment that affects U.S.marketers.
(True/False)
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What is a strategic alliance? Why do firms engage in strategic alliances?
(Essay)
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JP Video Rentals is offering a "Rent 2 get 1 free" video rental coupon.They have been accused of deceptive advertising throughout the U.S.Which division of the Council of Better Business Bureaus is designated to handle such cases?
(Multiple Choice)
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The federal government has imposed strict regulations on food advertising for children based on their nutritional standards.
(True/False)
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When Kevin analyzes recent data from the U.S.Census Bureau to uncover new markets for his firm's product,he is engaging in:
(Multiple Choice)
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Marketers must constantly monitor their competitors' products,prices,distribution,and promotional efforts because:
(Multiple Choice)
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Time-based competition is a strategy of developing and distributing goods and services after a competitor to observe the customers' response to a particular product.
(True/False)
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