Exam 3: The Marketing Environment, ethics, and Social Responsibility

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Widespread adoption of wireless networks and in-home Internet use has led to an increased availability of "smart" products for the home such as thermostats,lighting,security,systems and smoke detectors.Which environmental factor is most related to the new smart home products?

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A

Achieving organizational objectives by predicting and influencing the competitive,political-legal,economic,technological,and social-cultural environment is referred to as _____.

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C

Define environmental scanning.How does it contribute to environmental management?

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Environmental scanning is the process of collecting information about the external marketing environment to identify and interpret potential trends.The goal of this process is to analyze the information and decide whether these trends represent significant opportunities or pose major threats to the company.Environmental scanning is a vital component of environmental management as it analyzes the various components of the marketing environment so that the marketers can predict changes and align their strategies to tackle the changes.

Match each definition to the corresponding term. -The component of the marketing environment that consists of laws that require firms to protect consumer rights is referred to as the _____.

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Kia Motors has gained consumer confidence and increased sales through its warranty program which includes a 10-year and 100,000 mile limited warranty.Kia Motors notes that all warranties are "limited" and consumers are encouraged to read the fine print to fully understand what the warranty covers.Which element of the marketing mix is the warranty linked when considering a company's ethical behavior?

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Which of the following devalues money and reduces its purchasing power through persistent increase in prices?

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Match each definition to the corresponding term. -_____ is the process of collecting information about the external marketing environment to identify and interpret potential trends.

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Caterpillar and First Solar,Inc.launched a ______ where First Solar will design and manufacture a pre-engineered turnkey package for use in remote microgrid applications,such as small communities and mine sites.The package will feature Cat-branded solar panels manufactured by First Solar and will include a balance of system components.The products will be sold exclusively through Caterpillar's extensive worldwide dealer network.

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The choice between pleasing all consumers and remaining profitable-thus surviving-defines one of the most difficult dilemmas facing business.

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Deflation is necessarily better for the economy than inflation as inflation devalues money and reduces the purchasing power of consumers.

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A customer of All World Bank receives telemarketing calls and emails from the bank's business partners,Specialty Insurance and Global Investments.Since the customer has signed into the Do Not Call Registry,these companies are in violation of the federal regulation.

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​The business cycle refers to the pattern of stages in the level of economic activity: prosperity,recession,depression,and recovery.During periods of prosperity,consumers are willing to spend ___________,and during periods of recession,consumers are willing to spend _____________.

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​Your company is the market leader in your industry.You consistently beat your competition by developing and distributing your goods and services more quickly than they are able to do.Which of the following best describes what you are doing to beat your competition?

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Foreign currency fluctuations,labor costs,and political stability are part of an international economic environment that affects U.S.marketers.

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What is a strategic alliance? Why do firms engage in strategic alliances?

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JP Video Rentals is offering a "Rent 2 get 1 free" video rental coupon.They have been accused of deceptive advertising throughout the U.S.Which division of the Council of Better Business Bureaus is designated to handle such cases?

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The federal government has imposed strict regulations on food advertising for children based on their nutritional standards.

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When Kevin analyzes recent data from the U.S.Census Bureau to uncover new markets for his firm's product,he is engaging in:

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Marketers must constantly monitor their competitors' products,prices,distribution,and promotional efforts because:

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Time-based competition is a strategy of developing and distributing goods and services after a competitor to observe the customers' response to a particular product.

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