Exam 2: The Evolution of Management Thought

Standard operating procedures are general,sometimes informal instructions as to how workers should perform an aspect of their work task.

F.W.Taylor,in his study of what came to be called scientific management,developed four principles which were intended to increase worker efficiency on the job.Define scientific management and discuss any two of these four principles and explain how each of them could be applied to workers in an automobile assembly line.

Small workshops run by skilled workers who produced hand-manufactured products was a system known as:

When a manager and his or her subordinates share feelings of comradeship and devotion to a common cause,they are expressing Fayol's principle of:

When authority is concentrated at the top of the organizational chart instead of being distributed throughout the management hierarchy,we say that __________ has occurred.

Formal written instructions that specify actions to be taken under different circumstances to achieve specific goals are known as:

The concept that: "There is no one best way to manage" is a fundamental premise in:

Obedience to a manager's request,along with other signs of respect for the manager's authority,is most consistent with Fayol's principle of:

The aspect of management theory that analyzes production systems to increase efficiency is:

The Marketing Manager at RST Global Inc.developed a five year marketing plan that deviated from the objectives outlined in the organization's strategic plan.The manager has deviated from which of the following?

When authority is centralized,only managers at the top of the organization make important decisions.

When a manager asks a subordinate to consider how his or her actions are impacting the entire organization instead of merely focusing on the subordinate's own interests,this manager is acting on the basis of Fayol's principle of:

The HP way is consistent with Theory Y because of all the following characteristics EXCEPT:

Scientific management theory holds that the most efficient division of labor can best be determined by intuitive knowledge.

The development of mass-production manufacturing is attributed to manufacturing managers at Ford Manufacturing.

The aspect of management theory that uses mathematical techniques such as modeling and simulation to help managers make better decisions is called:

The power to hold workers accountable for their actions and to make decisions about the use of organizational resources is known as:

The idea that employees who stay with the organization for many years develop skills on the job which can help the organization to become more efficient is consistent with Fayol's principle of:

Authority gives managers the right to direct and control their subordinates' behavior to achieve organizational goals.

Trader Joe's approach to management is consistent with Theory Y because: