Exam 18: Using Advanced Information Technology to Increase Performance
Exam 1: Managers and Managing104 Questions
Exam 2: The Evolution of Management Thought110 Questions
Exam 3: Values,attitudes,emotions,and Culture: The Manager As a Person114 Questions
Exam 4: Ethics and Social Responsibility107 Questions
Exam 5: Managing Diverse Employees in a Multicultural Environment111 Questions
Exam 6: Managing in the Global Environment122 Questions
Exam 7: Decision Making,learning,creativity,and Entrepreneurship113 Questions
Exam 8: The Manager As a Planner and Strategist112 Questions
Exam 9: Value-Chain Management: Functional Strategies for Competitive Advantage107 Questions
Exam 10: Managing Organizational Structure and Culture105 Questions
Exam 11: Organizational Control and Change106 Questions
Exam 12: Human Resource Management119 Questions
Exam 13: Motivation and Performance113 Questions
Exam 14: Leadership108 Questions
Exam 15: Effective Groups and Teams104 Questions
Exam 16: Promoting Effective Communication110 Questions
Exam 17: Managing Conflict,politics,and Negotiation111 Questions
Exam 18: Using Advanced Information Technology to Increase Performance101 Questions
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Discuss the six types of computer-based MIS systems.Discuss how they fall along the range of programmed to non-programmed decision making.For each,give an example of a possible use in a business organization.
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(Essay)
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Correct Answer:
The six types are transaction-processing,operations information,decision support,expert (or artificial intelligence),enterprise resource management,and e-commerce systems.
The term "data" refers to raw,unsummarized facts.
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(True/False)
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Correct Answer:
True
Jonesburg State Bank uses a computer system to record deposits and withdrawals from its customers' accounts.This is an example of a(n):
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(Multiple Choice)
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Correct Answer:
B
The __________ the accuracy and the __________ the reliability of information,the __________ the quality of the information.
(Multiple Choice)
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Which of the following describes the language used by computers to perform their functions?
(Multiple Choice)
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Accuracy and reliability determine the completeness of information.
(True/False)
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Computer applications software has vastly increased the ability of managers to do all of the following EXCEPT:
(Multiple Choice)
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Behavior by a machine,which if performed by a human being would be called intelligent behavior,is known as:
(Multiple Choice)
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A controller who uses a computer system to prepare payroll checks for employees is using a(n):
(Multiple Choice)
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The greater its accuracy and reliability,the higher is the quality of information.
(True/False)
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Information that reflects current conditions in the organization or in the external world is called real-time information.
(True/False)
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Information that is ______ is useful and suits a manager's particular needs and circumstances.
(Multiple Choice)
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Discuss the meaning of "decision support system".Give a specific business example of such a system in action.
(Essay)
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When clerks record incoming sales orders on paper documents,this is an example of a(n):
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An interactive computer-based system that gives managers models that help these managers to make better nonprogrammed decisions is called a decision support system.
(True/False)
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What is an expert system? What is required for IT to mimic human expertise?
(Essay)
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What is Artificial Intelligence (AI)? How could AI be used to help managers?
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