Exam 18: Using Advanced Information Technology to Increase Performance

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Discuss the six types of computer-based MIS systems.Discuss how they fall along the range of programmed to non-programmed decision making.For each,give an example of a possible use in a business organization.

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The six types are transaction-processing,operations information,decision support,expert (or artificial intelligence),enterprise resource management,and e-commerce systems.

The term "data" refers to raw,unsummarized facts.

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Jonesburg State Bank uses a computer system to record deposits and withdrawals from its customers' accounts.This is an example of a(n):

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The __________ the accuracy and the __________ the reliability of information,the __________ the quality of the information.

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Which of the following describes the language used by computers to perform their functions?

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Accuracy and reliability determine the completeness of information.

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Computer applications software has vastly increased the ability of managers to do all of the following EXCEPT:

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Define E-commerce and differentiate between B2B and B2C.

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Raw,unsummarized facts are known as:

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Behavior by a machine,which if performed by a human being would be called intelligent behavior,is known as:

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A controller who uses a computer system to prepare payroll checks for employees is using a(n):

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Data that are organized in a meaningful way are known as:

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The greater its accuracy and reliability,the higher is the quality of information.

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Information that reflects current conditions in the organization or in the external world is called real-time information.

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Information that is ______ is useful and suits a manager's particular needs and circumstances.

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Discuss the meaning of "decision support system".Give a specific business example of such a system in action.

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When clerks record incoming sales orders on paper documents,this is an example of a(n):

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An interactive computer-based system that gives managers models that help these managers to make better nonprogrammed decisions is called a decision support system.

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What is an expert system? What is required for IT to mimic human expertise?

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What is Artificial Intelligence (AI)? How could AI be used to help managers?

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