Exam 11: Organizational Control and Change

As a regional manager,Dwight is given an operating budget of $1 million for the coming year and is evaluated on the basis of the amount of paper the region can sell based on that budget.Dwight's performance will be evaluated on:

What type of control do managers typically use at the output stage of transforming raw materials into finished goods?

The final step in the control process is to:

Discuss three ways in which managers can attempt to control the behavior of subordinates.

The least powerful form of behavior control is direct supervision of a subordinate by a manager.

Which type of control keeps organizational members goal-directed while open to new opportunities by taking advantage of the power of organizational culture?

At the input stage,managers use feedback control to anticipate problems before they arise so problems do not occur later during the conversion process.

Many researchers believe that the highest-performing organizations are those that are constantly:

Which type of financial ratio indicates whether or not the organization is capable of paying off its short-term debts without having to sell any of its inventories?

Clan control keeps organizational members goal-directed,while they are still open to new opportunities.

The set of values,norms,and expectations of behavior which control the ways in which workers interact with one another within the organization is known as:

Which type of financial ratios measures the ability of the organization to pay its short-term debts?

When the forces are evenly balanced,the organization is in a state of ______ and does not change.

All of the following are problems associated with direct supervision EXCEPT:

Discuss the two opposing forces in the control process that influence how organizations change.

Managers monitor and evaluate the organization's strategy to see if it is working using the controlling function.

Trevor,the regional manager for Taylor Dairies,tracks the average sale of each dairy product sold in order to determine the quantity of each type of product to be carried on the fleet.This is an example of:

What is the result of dividing a company's operating profit (the amount it has left after all the costs of making the product and running the business have been deducted)by sales revenues?

___________ guide behavior and specify what an employee should do when they confront a problem that needs a solution.

In practice,managers can only measure the actual outputs that result from the behavior of their members.