Question 1

An organization is said to be highly leveraged if it uses more debt than equity to finance its ongoing operations.

Accepted Answer

A) True 
 B)False

Question 2

Control is concerned with keeping employees motivated.

Accepted Answer

A) True 
 B)False

Question 3

The first step in the control process is to evaluate the results in terms of the performance standards.

Accepted Answer

A) True 
 B)False

Question 4

Which step of the control process deals with establishing the standards of performance?

Accepted Answer

A) Step 1 
B) Step 2 
C) Step 3 
D) Step 4 
E) Step 5 
A) Step 1 
B) Step 2 
C) Step 3 
D) Step 4 
E) Step 5

Question 5

Top managers are most concerned with overall organizational performance and use various financial measures to evaluate it.The most common include all EXCEPT:

Accepted Answer

A) Activity ratios 
B) Leverage ratios 
C) Profit ratios 
D) Liquidity ratios 
E) Cash flow ratios 
A) Activity ratios 
B) Leverage ratios 
C) Profit ratios 
D) Liquidity ratios 
E) Cash flow ratios

Question 6

Organizational dynamics is the movement of an organization away from its present state toward some preferred future state to increase its efficiency and effectiveness.

Accepted Answer

A) True 
 B)False

Question 7

What type of change is gradual,incremental,and narrowly focused?

Accepted Answer

A) Force-field 
B) Culture 
C) Structural 
D) Revolutionary 
E) Evolutionary 
A) Force-field 
B) Culture 
C) Structural 
D) Revolutionary 
E) Evolutionary

Question 8

Which theory deals with understanding organizational change?

Accepted Answer

A) Maslow's Hierarchy 
B) Lewin's Force-Field Theory 
C) Scientific Management 
D) TQM 
E) MBO 
A) Maslow's Hierarchy 
B) Lewin's Force-Field Theory 
C) Scientific Management 
D) TQM 
E) MBO

Question 9

The top managers of an organization typically use a variety of financial indicators to assess the performance of their organization.Discuss the four major types of financial measures and give one specific example of how each would be computed.

Accepted Answer

Profit ratios measure how efficiently ma

Question 10

What is the reason why so many managers use financial measures to assess the efficiency and effectiveness of their organizations?

Accepted Answer

A) Objectivity 
B) Subjectivity 
C) Feasibility 
D) Ease of use 
E) Creativity 
A) Objectivity 
B) Subjectivity 
C) Feasibility 
D) Ease of use 
E) Creativity

Question 11

At the __________ stage of transforming raw materials into finished goods,managers typically use __________ control methods to determine customers' reactions to the organization's goods and services.

Accepted Answer

A) output;feedforward 
B) input;feedback 
C) conversion;feedforward 
D) output;feedback 
E) conversion;feedback 
A) output;feedforward 
B) input;feedback 
C) conversion;feedforward 
D) output;feedback 
E) conversion;feedback

Question 12

A division manager is told to "maximize the sales of the division" and is then evaluated on the basis of the net sales generated by the division.This is an example of:

Accepted Answer

A) A profit budget approach 
B) A revenue budget approach 
C) An expense budget approach 
D) A cash flow budget approach 
E) A capital budget approach 
A) A profit budget approach 
B) A revenue budget approach 
C) An expense budget approach 
D) A cash flow budget approach 
E) A capital budget approach

Question 13

The times-covered ratio,which measures the degree to which managers use debt or equity to finance ongoing operations,is a type of financial ratio known as:

Accepted Answer

A) Current ratio 
B) Liquidity ratio 
C) Leverage ratio 
D) Activity ratio 
E) Profit ratio 
A) Current ratio 
B) Liquidity ratio 
C) Leverage ratio 
D) Activity ratio 
E) Profit ratio

Question 14

RST Consulting diligently screens job applicants,often by viewing their résumés electronically and using several interviews to select the most highly skilled people.This is an example of:

Accepted Answer

A) Concurrent control 
B) Feedforward control 
C) Feedback control 
D) Bureaucratic control 
E) Market control 
A) Concurrent control 
B) Feedforward control 
C) Feedback control 
D) Bureaucratic control 
E) Market control

Question 15

The standard of performance that measures efficiency at the corporate level of the organization is:

Accepted Answer

A) Cost of goods sold 
B) Operating profit 
C) Net sales 
D) Operating costs 
E) Net income after taxes 
A) Cost of goods sold 
B) Operating profit 
C) Net sales 
D) Operating costs 
E) Net income after taxes

Question 16

Describe the steps in the organizational change process.

Accepted Answer

The organizational change process typica

Question 17

Top-down change is typically more gradual or evolutionary than bottom-up change.

Accepted Answer

A) True 
 B)False

Question 18

Describe the four steps in the control process.

Accepted Answer

Step 1:Establish the standards of perfor

Question 19

When an organization and its members perform nonroutine activities,it is more challenging for managers to measure outputs or behavior.

Accepted Answer

A) True 
 B)False

Question 20

Control by means of a comprehensive system of rules and standard operating procedures (SOPs)that shapes and regulates the behavior of divisions,functions,and individuals is known as:

Accepted Answer

A) A bureaucratic control system 
B) Management by objective 
C) Output control 
D) Clan control 
E) Market control 
A) A bureaucratic control system 
B) Management by objective 
C) Output control 
D) Clan control 
E) Market control

An organization is said to be highly leveraged if it uses more debt than equity to finance its ongoing operations.

Control is concerned with keeping employees motivated.

The first step in the control process is to evaluate the results in terms of the performance standards.

Which step of the control process deals with establishing the standards of performance?

Top managers are most concerned with overall organizational performance and use various financial measures to evaluate it.The most common include all EXCEPT:

Organizational dynamics is the movement of an organization away from its present state toward some preferred future state to increase its efficiency and effectiveness.

What type of change is gradual,incremental,and narrowly focused?

Which theory deals with understanding organizational change?

The top managers of an organization typically use a variety of financial indicators to assess the performance of their organization.Discuss the four major types of financial measures and give one specific example of how each would be computed.

What is the reason why so many managers use financial measures to assess the efficiency and effectiveness of their organizations?

At the stage of transforming raw materials into finished goods,managers typically use control methods to determine customers' reactions to the organization's goods and services.

A division manager is told to "maximize the sales of the division" and is then evaluated on the basis of the net sales generated by the division.This is an example of:

The times-covered ratio,which measures the degree to which managers use debt or equity to finance ongoing operations,is a type of financial ratio known as:

RST Consulting diligently screens job applicants,often by viewing their résumés electronically and using several interviews to select the most highly skilled people.This is an example of:

The standard of performance that measures efficiency at the corporate level of the organization is:

Describe the steps in the organizational change process.

Top-down change is typically more gradual or evolutionary than bottom-up change.

Describe the four steps in the control process.

When an organization and its members perform nonroutine activities,it is more challenging for managers to measure outputs or behavior.

Control by means of a comprehensive system of rules and standard operating procedures (SOPs)that shapes and regulates the behavior of divisions,functions,and individuals is known as:

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 11: Organizational Control and Change

An organization is said to be highly leveraged if it uses more debt than equity to finance its ongoing operations.

Control is concerned with keeping employees motivated.

The first step in the control process is to evaluate the results in terms of the performance standards.

Which step of the control process deals with establishing the standards of performance?

Top managers are most concerned with overall organizational performance and use various financial measures to evaluate it.The most common include all EXCEPT:

Organizational dynamics is the movement of an organization away from its present state toward some preferred future state to increase its efficiency and effectiveness.

What type of change is gradual,incremental,and narrowly focused?

Which theory deals with understanding organizational change?

The top managers of an organization typically use a variety of financial indicators to assess the performance of their organization.Discuss the four major types of financial measures and give one specific example of how each would be computed.

What is the reason why so many managers use financial measures to assess the efficiency and effectiveness of their organizations?

At the __________ stage of transforming raw materials into finished goods,managers typically use __________ control methods to determine customers' reactions to the organization's goods and services.

A division manager is told to "maximize the sales of the division" and is then evaluated on the basis of the net sales generated by the division.This is an example of:

The times-covered ratio,which measures the degree to which managers use debt or equity to finance ongoing operations,is a type of financial ratio known as:

RST Consulting diligently screens job applicants,often by viewing their résumés electronically and using several interviews to select the most highly skilled people.This is an example of:

The standard of performance that measures efficiency at the corporate level of the organization is:

Describe the steps in the organizational change process.

Top-down change is typically more gradual or evolutionary than bottom-up change.

Describe the four steps in the control process.

When an organization and its members perform nonroutine activities,it is more challenging for managers to measure outputs or behavior.

Control by means of a comprehensive system of rules and standard operating procedures (SOPs)that shapes and regulates the behavior of divisions,functions,and individuals is known as:

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

At the stage of transforming raw materials into finished goods,managers typically use control methods to determine customers' reactions to the organization's goods and services.