Question 1

When you divide the organization's current assets by its current liabilities,the result is known as the times-covered ratio of the organization.

Accepted Answer

A) True 
 B)False

Question 2

What type of change is rapid,dramatic,and broadly focused?

Accepted Answer

A) Force-field 
B) Culture 
C) Structural 
D) Revolutionary 
E) Evolutionary 
A) Force-field 
B) Culture 
C) Structural 
D) Revolutionary 
E) Evolutionary

Question 3

What is the most immediate and potent form of behavior control?

Accepted Answer

A) SOPs 
B) An MBO system 
C) Rules 
D) Direct supervision 
E) Return on investment 
A) SOPs 
B) An MBO system 
C) Rules 
D) Direct supervision 
E) Return on investment

Question 4

The "objectivity" of financial measures of performance is a main reason why managers use these ratios to measure the efficiency and effectiveness of their organizations.

Accepted Answer

A) True 
 B)False

Question 5

Financial information by itself provides managers with all of the information that they need to measure the four building blocks of competitive advantage.

Accepted Answer

A) True 
 B)False

Question 6

What theory states that a wide variety of forces arise from the way an organization operates that make organizations resistant to change?

Accepted Answer

A) TQM 
B) Force-field 
C) Benchmarking 
D) Evolutionary change 
E) Revolutionary change 
A) TQM 
B) Force-field 
C) Benchmarking 
D) Evolutionary change 
E) Revolutionary change

Question 7

As the regional manager,Ted's performance is evaluated on the basis of the difference between the sales revenues generated by his region and the cost of making those goods and services.Ted is being evaluated using:

Accepted Answer

A) A profit budget approach 
B) A revenue budget approach 
C) A cash flow budget approach 
D) A cost budget approach 
E) An expense budget approach 
A) A profit budget approach 
B) A revenue budget approach 
C) A cash flow budget approach 
D) A cost budget approach 
E) An expense budget approach

Question 8

Discuss the type of control used at each stage in process of transforming inputs into finished goods or services.Provide examples of each type of control.

Accepted Answer

At the input stage,managers use feedforw

Question 9

Control helps managers respond more effectively to customers.

Accepted Answer

A) True 
 B)False

Question 10

A control system must be rigid and consistent in order to be effective.

Accepted Answer

A) True 
 B)False

Question 11

MBO starts when top managers:

Accepted Answer

A) Establish lines of communication 
B) Develop behavior controls 
C) Develop output controls 
D) Establish organizational objectives 
E) Establish individual performance objectives 
A) Establish lines of communication 
B) Develop behavior controls 
C) Develop output controls 
D) Establish organizational objectives 
E) Establish individual performance objectives

Question 12

Which type of control allows managers to anticipate problems before they arise?

Accepted Answer

A) Feedforward control 
B) Concurrent control 
C) Feedback control 
D) Bureaucratic control 
E) Clan control 
A) Feedforward control 
B) Concurrent control 
C) Feedback control 
D) Bureaucratic control 
E) Clan control

Question 13

Control is simply just reacting to events after they have occurred.

Accepted Answer

A) True 
 B)False

Question 14

Which type of financial ratio is computed by dividing the organization's current assets by its current liabilities?

Accepted Answer

A) Inventory turnover ratio 
B) Days sales outstanding ratio 
C) Profit ratio 
D) Current ratio 
E) Debt-to-assets ratio 
A) Inventory turnover ratio 
B) Days sales outstanding ratio 
C) Profit ratio 
D) Current ratio 
E) Debt-to-assets ratio

Question 15

Discuss the three characteristics of an effective control system in an organization.Illustrate each characteristic with a specific example from an organization of your choosing.

Accepted Answer

An effective control system should be fl

Question 16

The more complex a job is,the more difficult it is for a manager to evaluate how well a subordinate is performing.

Accepted Answer

A) True 
 B)False

Question 17

Establishing targets and designing measurement systems are much more difficult for managers because the high level of uncertainty in the organizational environment means managers rarely know what might happen in the future.

Accepted Answer

A) True 
 B)False

Question 18

Days sales outstanding is profit ratio that reveals how efficiently managers are collecting revenue from customers to pay expenses.

Accepted Answer

A) True 
 B)False

Question 19

Which type of control is at the heart of total quality management programs?

Accepted Answer

A) Feedforward control 
B) Concurrent control 
C) Feedback control 
D) Bureaucratic control 
E) Clan control 
A) Feedforward control 
B) Concurrent control 
C) Feedback control 
D) Bureaucratic control 
E) Clan control

Question 20

Behaviors are usually easier to measure than outputs because they are intangible and subjective.

Accepted Answer

A) True 
 B)False

When you divide the organization's current assets by its current liabilities,the result is known as the times-covered ratio of the organization.

What type of change is rapid,dramatic,and broadly focused?

What is the most immediate and potent form of behavior control?

The "objectivity" of financial measures of performance is a main reason why managers use these ratios to measure the efficiency and effectiveness of their organizations.

Financial information by itself provides managers with all of the information that they need to measure the four building blocks of competitive advantage.

What theory states that a wide variety of forces arise from the way an organization operates that make organizations resistant to change?

As the regional manager,Ted's performance is evaluated on the basis of the difference between the sales revenues generated by his region and the cost of making those goods and services.Ted is being evaluated using:

Discuss the type of control used at each stage in process of transforming inputs into finished goods or services.Provide examples of each type of control.

Control helps managers respond more effectively to customers.

A control system must be rigid and consistent in order to be effective.

MBO starts when top managers:

Which type of control allows managers to anticipate problems before they arise?

Control is simply just reacting to events after they have occurred.

Which type of financial ratio is computed by dividing the organization's current assets by its current liabilities?

Discuss the three characteristics of an effective control system in an organization.Illustrate each characteristic with a specific example from an organization of your choosing.

The more complex a job is,the more difficult it is for a manager to evaluate how well a subordinate is performing.

Establishing targets and designing measurement systems are much more difficult for managers because the high level of uncertainty in the organizational environment means managers rarely know what might happen in the future.

Days sales outstanding is profit ratio that reveals how efficiently managers are collecting revenue from customers to pay expenses.

Which type of control is at the heart of total quality management programs?

Behaviors are usually easier to measure than outputs because they are intangible and subjective.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 11: Organizational Control and Change

When you divide the organization's current assets by its current liabilities,the result is known as the times-covered ratio of the organization.

What type of change is rapid,dramatic,and broadly focused?

What is the most immediate and potent form of behavior control?

The "objectivity" of financial measures of performance is a main reason why managers use these ratios to measure the efficiency and effectiveness of their organizations.

Financial information by itself provides managers with all of the information that they need to measure the four building blocks of competitive advantage.

What theory states that a wide variety of forces arise from the way an organization operates that make organizations resistant to change?

As the regional manager,Ted's performance is evaluated on the basis of the difference between the sales revenues generated by his region and the cost of making those goods and services.Ted is being evaluated using:

Discuss the type of control used at each stage in process of transforming inputs into finished goods or services.Provide examples of each type of control.

Control helps managers respond more effectively to customers.

A control system must be rigid and consistent in order to be effective.

MBO starts when top managers:

Which type of control allows managers to anticipate problems before they arise?

Control is simply just reacting to events after they have occurred.

Which type of financial ratio is computed by dividing the organization's current assets by its current liabilities?

Discuss the three characteristics of an effective control system in an organization.Illustrate each characteristic with a specific example from an organization of your choosing.

The more complex a job is,the more difficult it is for a manager to evaluate how well a subordinate is performing.

Establishing targets and designing measurement systems are much more difficult for managers because the high level of uncertainty in the organizational environment means managers rarely know what might happen in the future.

Days sales outstanding is profit ratio that reveals how efficiently managers are collecting revenue from customers to pay expenses.

Which type of control is at the heart of total quality management programs?

Behaviors are usually easier to measure than outputs because they are intangible and subjective.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters