Question 1

Inventory turnover is a type of:

Accepted Answer

A) Leverage ratios 
B) Liquidity ratios 
C) Profit ratios 
D) Activity ratios 
E) Quick ratios 
A) Leverage ratios 
B) Liquidity ratios 
C) Profit ratios 
D) Activity ratios 
E) Quick ratios

Question 2

Which of the following is the most commonly used financial performance measure when evaluating an organization's performance?

Accepted Answer

A) Gross profit margin 
B) Debt-to-equity ratio 
C) Days sales outstanding ratio 
D) Inventory turnover ratio 
E) Return on investment 
A) Gross profit margin 
B) Debt-to-equity ratio 
C) Days sales outstanding ratio 
D) Inventory turnover ratio 
E) Return on investment

Question 3

Discuss the steps involved in the management by objective process.

Accepted Answer

The steps are:(1)Establish specific goal

Question 4

Control helps managers build a competitive advantage.

Accepted Answer

A) True 
 B)False

Question 5

The first step managers must take to manage change effectively is:

Accepted Answer

A) Evaluate the change 
B) Decide on the change to make 
C) Implement the change 
D) Assess the need to change 
E) Identify obstacles to change 
A) Evaluate the change 
B) Decide on the change to make 
C) Implement the change 
D) Assess the need to change 
E) Identify obstacles to change

Question 6

Profit ratios measure how well managers have protected organizational resources to be able to meet short-term obligations.

Accepted Answer

A) True 
 B)False

Question 7

The direct and indirect costs associated with producing a specific product are subtracted from the net revenues received from the sale of this product.The resulting figure is called:

Accepted Answer

A) Net income 
B) Operating profit 
C) Cash flow 
D) Gross profit margin 
E) The liquidity ratio 
A) Net income 
B) Operating profit 
C) Cash flow 
D) Gross profit margin 
E) The liquidity ratio

Question 8

Discuss the problems associated with bureaucratic control.

Accepted Answer

First,establishing rules is always easie

Question 9

At the __________ stage of the process of transforming raw materials into finished goods,managers typically use __________ control procedures to anticipate problems before they occur.

Accepted Answer

A) input;concurrent 
B) conversion;feedforward 
C) output;concurrent 
D) input;feedforward 
E) conversion;feedback 
A) input;concurrent 
B) conversion;feedforward 
C) output;concurrent 
D) input;feedforward 
E) conversion;feedback

Question 10

Bureaucratic control is control by means of a comprehensive system of rules and standard operating procedures (SOPs)that shapes and regulates the behavior of divisions,functions,and individuals.

Accepted Answer

A) True 
 B)False

Question 11

In MBO:

Accepted Answer

A) Subordinates set goals for themselves 
B) Managers set goals for subordinates 
C) Subordinates set goals for managers 
D) Managers and subordinates set goals together 
E) Managers and subordinates goals are unrelated 
A) Subordinates set goals for themselves 
B) Managers set goals for subordinates 
C) Subordinates set goals for managers 
D) Managers and subordinates set goals together 
E) Managers and subordinates goals are unrelated

Question 12

An organization monitors the number of customer returns for each product model to attempt to recognize when the organization is producing a large number of defective products.This is an example of:

Accepted Answer

A) Feedforward control 
B) Concurrent control 
C) Clan control 
D) Feedback control 
E) Bureaucratic control 
A) Feedforward control 
B) Concurrent control 
C) Clan control 
D) Feedback control 
E) Bureaucratic control

Question 13

At what stage of the control process do managers evaluate actual outputs and behavior outputs?

Accepted Answer

A) Step 1 
B) Step 2 
C) Step 3 
D) Step 4 
E) Step 5 
A) Step 1 
B) Step 2 
C) Step 3 
D) Step 4 
E) Step 5

Question 14

Which types of financial ratios measure how well the managers of the organization are creating value from the organization's assets?

Accepted Answer

A) Leverage ratios 
B) Liquidity ratios 
C) Profit ratios 
D) Current ratios 
E) Activity ratios 
A) Leverage ratios 
B) Liquidity ratios 
C) Profit ratios 
D) Current ratios 
E) Activity ratios

Question 15

Bureaucratic control should be used when organizational activities are ________________;it is less useful when _________.

Accepted Answer

A) routine;nonprogrammed decisions must be made 
B) routine;programmed decisions must be made 
C) nonroutine;programmed decisions must be made 
D) nonstandardized;nonprogrammed decisions must be made 
E) standardized;programmed decisions must be made 
A) routine;nonprogrammed decisions must be made 
B) routine;programmed decisions must be made 
C) nonroutine;programmed decisions must be made 
D) nonstandardized;nonprogrammed decisions must be made 
E) standardized;programmed decisions must be made

Question 16

When managers personally supervise subordinates,they lead by example and in this way can help subordinates develop and increase their own skill levels.

Accepted Answer

A) True 
 B)False

Question 17

If goals are set at an impossibly high level,managers might work only half-heartedly to achieve them because they are certain they will fail.

Accepted Answer

A) True 
 B)False

Question 18

What is "clan control"? How can a manager use clan control to influence employees' work behaviors?

Accepted Answer

Clan control is the control exerted on i

Question 19

The formal monitoring,evaluation,and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plans are known as:

Accepted Answer

A) Organizational socialization 
B) Clan control 
C) Control systems 
D) Concurrent systems 
E) Market control 
A) Organizational socialization 
B) Clan control 
C) Control systems 
D) Concurrent systems 
E) Market control

Question 20

The use of direct supervision as a control mechanism:

Accepted Answer

A) Is the least expensive form of control 
B) Can demotivate subordinates 
C) Is feasible for complex jobs 
D) Is preferred over output controls 
E) Is preferred over behavior controls 
A) Is the least expensive form of control 
B) Can demotivate subordinates 
C) Is feasible for complex jobs 
D) Is preferred over output controls 
E) Is preferred over behavior controls

Inventory turnover is a type of:

Which of the following is the most commonly used financial performance measure when evaluating an organization's performance?

Discuss the steps involved in the management by objective process.

Control helps managers build a competitive advantage.

The first step managers must take to manage change effectively is:

Profit ratios measure how well managers have protected organizational resources to be able to meet short-term obligations.

The direct and indirect costs associated with producing a specific product are subtracted from the net revenues received from the sale of this product.The resulting figure is called:

Discuss the problems associated with bureaucratic control.

At the stage of the process of transforming raw materials into finished goods,managers typically use control procedures to anticipate problems before they occur.

Bureaucratic control is control by means of a comprehensive system of rules and standard operating procedures (SOPs)that shapes and regulates the behavior of divisions,functions,and individuals.

In MBO:

An organization monitors the number of customer returns for each product model to attempt to recognize when the organization is producing a large number of defective products.This is an example of:

At what stage of the control process do managers evaluate actual outputs and behavior outputs?

Which types of financial ratios measure how well the managers of the organization are creating value from the organization's assets?

Bureaucratic control should be used when organizational activities are ________;it is less useful when _.

When managers personally supervise subordinates,they lead by example and in this way can help subordinates develop and increase their own skill levels.

If goals are set at an impossibly high level,managers might work only half-heartedly to achieve them because they are certain they will fail.

What is "clan control"? How can a manager use clan control to influence employees' work behaviors?

The formal monitoring,evaluation,and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plans are known as:

The use of direct supervision as a control mechanism:

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 11: Organizational Control and Change

Inventory turnover is a type of:

Which of the following is the most commonly used financial performance measure when evaluating an organization's performance?

Discuss the steps involved in the management by objective process.

Control helps managers build a competitive advantage.

The first step managers must take to manage change effectively is:

Profit ratios measure how well managers have protected organizational resources to be able to meet short-term obligations.

The direct and indirect costs associated with producing a specific product are subtracted from the net revenues received from the sale of this product.The resulting figure is called:

Discuss the problems associated with bureaucratic control.

At the __________ stage of the process of transforming raw materials into finished goods,managers typically use __________ control procedures to anticipate problems before they occur.

Bureaucratic control is control by means of a comprehensive system of rules and standard operating procedures (SOPs)that shapes and regulates the behavior of divisions,functions,and individuals.

In MBO:

An organization monitors the number of customer returns for each product model to attempt to recognize when the organization is producing a large number of defective products.This is an example of:

At what stage of the control process do managers evaluate actual outputs and behavior outputs?

Which types of financial ratios measure how well the managers of the organization are creating value from the organization's assets?

Bureaucratic control should be used when organizational activities are ________________;it is less useful when _________.

When managers personally supervise subordinates,they lead by example and in this way can help subordinates develop and increase their own skill levels.

If goals are set at an impossibly high level,managers might work only half-heartedly to achieve them because they are certain they will fail.

What is "clan control"? How can a manager use clan control to influence employees' work behaviors?

The formal monitoring,evaluation,and feedback systems that allow managers to determine if the organization's strategy and structure are working according to plans are known as:

The use of direct supervision as a control mechanism:

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

At the stage of the process of transforming raw materials into finished goods,managers typically use control procedures to anticipate problems before they occur.

Bureaucratic control should be used when organizational activities are ________;it is less useful when _.