Question 1

Trade that takes place between a company and individual customers using IT and the Internet is called:

Accepted Answer

A) ERP 
B) B2B 
C) B2C 
D) E-trade 
E) EFT 
A) ERP 
B) B2B 
C) B2C 
D) E-trade 
E) EFT

Question 2

A graph of the profitability of each of the products in a product line over the past three years is an example of:

Accepted Answer

A) Data 
B) A software program 
C) An expert system 
D) A DSS 
E) Information 
A) Data 
B) A software program 
C) An expert system 
D) A DSS 
E) Information

Question 3

Discuss the effects of the rapid IT development on organizations.

Accepted Answer

Rapid advances in IT have been associate

Question 4

The order in which the stages of the product life cycle occur is generally:

Accepted Answer

A) Embryonic,growth,decline,maturity 
B) Embryonic,maturity,growth,decline 
C) Embryonic,growth,maturity,decline 
D) Growth,maturity,decline,embryonic 
E) Growth,embryonic,maturity,decline 
A) Embryonic,growth,decline,maturity 
B) Embryonic,maturity,growth,decline 
C) Embryonic,growth,maturity,decline 
D) Growth,maturity,decline,embryonic 
E) Growth,embryonic,maturity,decline

Question 5

FedEx uses a computer system to track the on-time performance of its retail locations.FedEx is using a(n):

Accepted Answer

A) Transaction-processing system 
B) Operations information system 
C) Expert system 
D) Artificial intelligence system 
E) Group decision support system 
A) Transaction-processing system 
B) Operations information system 
C) Expert system 
D) Artificial intelligence system 
E) Group decision support system

Question 6

A(n)__________ system processes __________ transactions while a(n)__________ system provides managers with information to be used in their ________ decisions.

Accepted Answer

A) Transaction-processing;nonroutine;operations information;routine 
B) Transaction-processing;routine;operations information;nonroutine 
C) Operations information;routine;transaction-processing;nonroutine 
D) Operations information;nonroutine;transaction-processing;nonroutine 
E) Operations information;routine;transaction-processing;routine 
A) Transaction-processing;nonroutine;operations information;routine 
B) Transaction-processing;routine;operations information;nonroutine 
C) Operations information;routine;transaction-processing;nonroutine 
D) Operations information;nonroutine;transaction-processing;nonroutine 
E) Operations information;routine;transaction-processing;routine

Question 7

Managers achieve control over organizational activities by all of the following steps EXCEPT:

Accepted Answer

A) They establish measurable standards of performance or goals 
B) They evaluate the results and take corrective action 
C) They develop a real-time system 
D) They compare actual performance against established goals 
E) They measure actual performance 
A) They establish measurable standards of performance or goals 
B) They evaluate the results and take corrective action 
C) They develop a real-time system 
D) They compare actual performance against established goals 
E) They measure actual performance

Question 8

Excel,a computer program that tells the computer how to run spreadsheets,charts,and databases,is an example of applications software.

Accepted Answer

A) True 
 B)False

Question 9

To achieve control over any organizational activity,managers must have information.

Accepted Answer

A) True 
 B)False

Question 10

The longer a product's life cycle because of advancing IT,the more important it is to innovate products quickly and continuously.

Accepted Answer

A) True 
 B)False

Question 11

Management information systems are a relatively new phenomenon,having been around alone about 50 years.

Accepted Answer

A) True 
 B)False

Question 12

An accounts receivable department that uses a computer system to bill the customers of the organization is using a(n):

Accepted Answer

A) Expert system 
B) Artificial intelligence system 
C) Transaction-processing system 
D) Operations information system 
E) Group decision support system 
A) Expert system 
B) Artificial intelligence system 
C) Transaction-processing system 
D) Operations information system 
E) Group decision support system

Question 13

Accuracy and reliability determine the:

Accepted Answer

A) Quality 
B) Timeliness 
C) Relevance 
D) Completeness 
E) Availability 
A) Quality 
B) Timeliness 
C) Relevance 
D) Completeness 
E) Availability

Question 14

Irrelevant information is very useful and enhances the performance of a manager who has to spend valuable time determining whether information is relevant.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements about information technology is NOT true?

Accepted Answer

A) Some companies have been threatened by information technology 
B) Information technology can create new product opportunities 
C) Information technology has caused the price of information to remain stable 
D) Part of Walmart's success is due to information technology 
E) IT creates new and improved products that destroy demand for older 
A) Some companies have been threatened by information technology 
B) Information technology can create new product opportunities 
C) Information technology has caused the price of information to remain stable 
D) Part of Walmart's success is due to information technology 
E) IT creates new and improved products that destroy demand for older

Question 16

The decline stage begins because advancing IT leads to the development of a more advanced product,making the old one obsolete.

Accepted Answer

A) True 
 B)False

Question 17

Information systems sometimes increase horizontal information flow in organizations.

Accepted Answer

A) True 
 B)False

Question 18

Trade that takes place between companies,and between companies and individual customers,using IT and the Internet is called:

Accepted Answer

A) ERP system 
B) E-commerce 
C) Transaction processing system 
D) E-trade 
E) Electronic transfer 
A) ERP system 
B) E-commerce 
C) Transaction processing system 
D) E-trade 
E) Electronic transfer

Question 19

Which of the following is NOT a stage in the product life cycle?

Accepted Answer

A) Market 
B) Embryonic 
C) Decline 
D) Growth 
E) Maturity 
A) Market 
B) Embryonic 
C) Decline 
D) Growth 
E) Maturity

Question 20

As a marketing representative,Hank would need ______ information to make an effective decision about pricing.

Accepted Answer

A) Raw 
B) Inside 
C) Outside 
D) Both inside and outside 
E) Inside,outside and raw 
A) Raw 
B) Inside 
C) Outside 
D) Both inside and outside 
E) Inside,outside and raw

Trade that takes place between a company and individual customers using IT and the Internet is called:

A graph of the profitability of each of the products in a product line over the past three years is an example of:

Discuss the effects of the rapid IT development on organizations.

The order in which the stages of the product life cycle occur is generally:

FedEx uses a computer system to track the on-time performance of its retail locations.FedEx is using a(n):

A(n)__ system processes transactions while a(n) system provides managers with information to be used in their decisions.

Managers achieve control over organizational activities by all of the following steps EXCEPT:

Excel,a computer program that tells the computer how to run spreadsheets,charts,and databases,is an example of applications software.

To achieve control over any organizational activity,managers must have information.

The longer a product's life cycle because of advancing IT,the more important it is to innovate products quickly and continuously.

Management information systems are a relatively new phenomenon,having been around alone about 50 years.

An accounts receivable department that uses a computer system to bill the customers of the organization is using a(n):

Accuracy and reliability determine the:

Irrelevant information is very useful and enhances the performance of a manager who has to spend valuable time determining whether information is relevant.

Which of the following statements about information technology is NOT true?

The decline stage begins because advancing IT leads to the development of a more advanced product,making the old one obsolete.

Information systems sometimes increase horizontal information flow in organizations.

Trade that takes place between companies,and between companies and individual customers,using IT and the Internet is called:

Which of the following is NOT a stage in the product life cycle?

As a marketing representative,Hank would need ______ information to make an effective decision about pricing.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Filters

Exam 18: Using Advanced Information Technology to Increase Performance

Trade that takes place between a company and individual customers using IT and the Internet is called:

A graph of the profitability of each of the products in a product line over the past three years is an example of:

Discuss the effects of the rapid IT development on organizations.

The order in which the stages of the product life cycle occur is generally:

FedEx uses a computer system to track the on-time performance of its retail locations.FedEx is using a(n):

A(n)__________ system processes __________ transactions while a(n)__________ system provides managers with information to be used in their ________ decisions.

Managers achieve control over organizational activities by all of the following steps EXCEPT:

Excel,a computer program that tells the computer how to run spreadsheets,charts,and databases,is an example of applications software.

To achieve control over any organizational activity,managers must have information.

The longer a product's life cycle because of advancing IT,the more important it is to innovate products quickly and continuously.

Management information systems are a relatively new phenomenon,having been around alone about 50 years.

An accounts receivable department that uses a computer system to bill the customers of the organization is using a(n):

Accuracy and reliability determine the:

Irrelevant information is very useful and enhances the performance of a manager who has to spend valuable time determining whether information is relevant.

Which of the following statements about information technology is NOT true?

The decline stage begins because advancing IT leads to the development of a more advanced product,making the old one obsolete.

Information systems sometimes increase horizontal information flow in organizations.

Trade that takes place between companies,and between companies and individual customers,using IT and the Internet is called:

Which of the following is NOT a stage in the product life cycle?

As a marketing representative,Hank would need ______ information to make an effective decision about pricing.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Filters

A(n)__ system processes transactions while a(n) system provides managers with information to be used in their decisions.