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    Contemporary Management Study Set 3
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    Exam 2: The Evolution of Management Thought
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    Formal Written Instructions That Specify Actions to Be Taken Under
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Formal Written Instructions That Specify Actions to Be Taken Under

Question 66

Question 66

Multiple Choice

Formal written instructions that specify actions to be taken under different circumstances to achieve specific goals are known as:


A) Rules
B) Norms
C) Esprit de corps
D) Standard operating procedures
E) SOPs

Correct Answer:

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