Exam 2: The Evolution of Management Thought

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Scientific management caused many workers to distrust management.

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The Hawthorne studies had a great impact on the early study of management theory.Discuss these studies in terms of how they were designed and in terms of the results which were helpful to developing a better understanding of how managers should behave in the workplace.

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The "number of levels" of management between the CEO and the first-line supervisors in the organization is a representation of which of Fayol's principles?

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Managers must only focus on influencing the behavior within organizations because they have no control over the organization's relationship with its external environment.

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Whose theory holds that,"Authority should go with knowledge....whether it is up the line or down"?

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The Gilbreths are best known for their studies of:

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Which of the following was NOT part of "Fordism"?

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Differentiate between an open and a closed system.

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Which of the following is NOT one of the contributions of Mary Parker Follett?

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The idea that the effectiveness of organizational structure and control systems depends on what outside forces it is facing is called:

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