Question 1

Car detailers at Scott's Car Center are required to log their time on each vehicle they detail.This practice is called:

Accepted Answer

A) A norm 
B) The line of authority 
C) A rule 
D) The division of labor 
E) A guideline 
A) A norm 
B) The line of authority 
C) A rule 
D) The division of labor 
E) A guideline

Question 2

Rules are formal,written instructions that specify what workers should do on the job.

Accepted Answer

A) True 
 B)False

Question 3

When a restaurant has a standard practice that each cook should leave the kitchen in a clean condition and ready for the next shift,this is an example of:

Accepted Answer

A) An SOP 
B) Bureaucracy 
C) Job specialization 
D) A rule 
E) Equity 
A) An SOP 
B) Bureaucracy 
C) Job specialization 
D) A rule 
E) Equity

Question 4

Managers at Acme Explosives supervise workers closely and use rewards and punishments to control their behavior.Acme is a ________ organization.

Accepted Answer

A) Bureaucratic 
B) Organic 
C) Efficient 
D) Mechanistic 
E) Behavioral 
A) Bureaucratic 
B) Organic 
C) Efficient 
D) Mechanistic 
E) Behavioral

Question 5

The management theory that focuses on the use of rigorous,quantitative techniques that are intended to assist managers to make the best use of organizational resources is called:

Accepted Answer

A) Contingency theory 
B) Management science theory 
C) Administrative management theory 
D) Behavioral management theory 
E) Human relations theory 
A) Contingency theory 
B) Management science theory 
C) Administrative management theory 
D) Behavioral management theory 
E) Human relations theory

Question 6

Henry Ford's approach to management more closely reflects the assumptions of Theory X than Theory Y.

Accepted Answer

A) True 
 B)False

Question 7

Theory Y assumes that workers are lazy,dislike work,and will try to do as little work as possible.

Accepted Answer

A) True 
 B)False

Question 8

According to Fayol,the fewer the number of levels in the hierarchy of the chain of command of an organization,the faster the pace of the planning and organizing within the organization.

Accepted Answer

A) True 
 B)False

Question 9

Today's managers are paying particular attention to treating people fairly.This is most consistent with Fayol's principle of:

Accepted Answer

A) Discipline 
B) Unity of command 
C) Initiative 
D) Order 
E) Equity 
A) Discipline 
B) Unity of command 
C) Initiative 
D) Order 
E) Equity

Question 10

Discuss how scientific management brought many workers more hardship than gain and a distrust of managers.

Accepted Answer

Some managers using scientific managemen

Question 11

The study of the factors that have an impact on how workers respond to one another within organizations is known as:

Accepted Answer

A) The Hawthorne studies 
B) Organizational behavior 
C) Unity of command 
D) Scientific management 
E) Organic structure 
A) The Hawthorne studies 
B) Organizational behavior 
C) Unity of command 
D) Scientific management 
E) Organic structure

Question 12

Because of its organized system,the marketing department,project development department,and the manufacturing department at Google combined their efforts and were able to capture market share of the search engine industry.The organization is said to be experiencing:

Accepted Answer

A) Inertia 
B) Innovation 
C) Synergy 
D) Unity of command 
E) Unity of direction 
A) Inertia 
B) Innovation 
C) Synergy 
D) Unity of command 
E) Unity of direction

Question 13

The "chain of command" which describes the reporting relationships of managers from the top to the bottom of the organization is known as:

Accepted Answer

A) The line of authority 
B) Responsibility 
C) Unity of direction 
D) Unity of command 
E) Unity of authority 
A) The line of authority 
B) Responsibility 
C) Unity of direction 
D) Unity of command 
E) Unity of authority

Question 14

Typically,managers who work in a mechanistic structure can react more quickly to change than managers who work in an organic structure.

Accepted Answer

A) True 
 B)False

Question 15

Define management science theory and identify and explain the branches of management science.

Accepted Answer

Management science theory is a contempor

Question 16

Explain the "organic structure".Why is it important for companies like Google and Apple to operate with organic structures?

Accepted Answer

In an organic structure,authority is dec

Question 17

Managers who accept the assumptions of McGregor's Theory X are likely to design a very different work situation than managers who accept the assumptions of Theory Y.Discuss how managers who are committed to Theory X assumptions are likely to organize their work environment in terms of their relationships with their subordinates.

Accepted Answer

Managers who are committed to Theory X a

Question 18

All of the following are characteristics of the informal organization EXCEPT:

Accepted Answer

A) Groups tend to develop elaborate procedures. 
B) Group norms are developed. 
C) As more time passes members of the group bond. 
D) Understanding the behavior is an easy process. 
E) The informal organization can thwart the attainment of organizational goals. 
A) Groups tend to develop elaborate procedures. 
B) Group norms are developed. 
C) As more time passes members of the group bond. 
D) Understanding the behavior is an easy process. 
E) The informal organization can thwart the attainment of organizational goals.

Question 19

Esprit de corps is the French expression that refers to shared feelings of comradeship and enthusiasm.

Accepted Answer

A) True 
 B)False

Question 20

Managers who accept the assumptions of Theory X have the following characteristics EXCEPT:

Accepted Answer

A) Focus on developing SOPs 
B) Develop a well-defined system of rewards and punishments 
C) Give little autonomy to workers to solve problems 
D) Focus on developing rules 
E) Create a work setting that encourages commitment 
A) Focus on developing SOPs 
B) Develop a well-defined system of rewards and punishments 
C) Give little autonomy to workers to solve problems 
D) Focus on developing rules 
E) Create a work setting that encourages commitment

Car detailers at Scott's Car Center are required to log their time on each vehicle they detail.This practice is called:

Rules are formal,written instructions that specify what workers should do on the job.

When a restaurant has a standard practice that each cook should leave the kitchen in a clean condition and ready for the next shift,this is an example of:

Managers at Acme Explosives supervise workers closely and use rewards and punishments to control their behavior.Acme is a ________ organization.

The management theory that focuses on the use of rigorous,quantitative techniques that are intended to assist managers to make the best use of organizational resources is called:

Henry Ford's approach to management more closely reflects the assumptions of Theory X than Theory Y.

Theory Y assumes that workers are lazy,dislike work,and will try to do as little work as possible.

According to Fayol,the fewer the number of levels in the hierarchy of the chain of command of an organization,the faster the pace of the planning and organizing within the organization.

Today's managers are paying particular attention to treating people fairly.This is most consistent with Fayol's principle of:

Discuss how scientific management brought many workers more hardship than gain and a distrust of managers.

The study of the factors that have an impact on how workers respond to one another within organizations is known as:

Because of its organized system,the marketing department,project development department,and the manufacturing department at Google combined their efforts and were able to capture market share of the search engine industry.The organization is said to be experiencing:

The "chain of command" which describes the reporting relationships of managers from the top to the bottom of the organization is known as:

Typically,managers who work in a mechanistic structure can react more quickly to change than managers who work in an organic structure.

Define management science theory and identify and explain the branches of management science.

Explain the "organic structure".Why is it important for companies like Google and Apple to operate with organic structures?

All of the following are characteristics of the informal organization EXCEPT:

Esprit de corps is the French expression that refers to shared feelings of comradeship and enthusiasm.

Managers who accept the assumptions of Theory X have the following characteristics EXCEPT:

Managers and Managing

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 2: The Evolution of Management Thought

Car detailers at Scott's Car Center are required to log their time on each vehicle they detail.This practice is called:

Rules are formal,written instructions that specify what workers should do on the job.

When a restaurant has a standard practice that each cook should leave the kitchen in a clean condition and ready for the next shift,this is an example of:

Managers at Acme Explosives supervise workers closely and use rewards and punishments to control their behavior.Acme is a ________ organization.

The management theory that focuses on the use of rigorous,quantitative techniques that are intended to assist managers to make the best use of organizational resources is called:

Henry Ford's approach to management more closely reflects the assumptions of Theory X than Theory Y.

Theory Y assumes that workers are lazy,dislike work,and will try to do as little work as possible.

According to Fayol,the fewer the number of levels in the hierarchy of the chain of command of an organization,the faster the pace of the planning and organizing within the organization.

Today's managers are paying particular attention to treating people fairly.This is most consistent with Fayol's principle of:

Discuss how scientific management brought many workers more hardship than gain and a distrust of managers.

The study of the factors that have an impact on how workers respond to one another within organizations is known as:

Because of its organized system,the marketing department,project development department,and the manufacturing department at Google combined their efforts and were able to capture market share of the search engine industry.The organization is said to be experiencing:

The "chain of command" which describes the reporting relationships of managers from the top to the bottom of the organization is known as:

Typically,managers who work in a mechanistic structure can react more quickly to change than managers who work in an organic structure.

Define management science theory and identify and explain the branches of management science.

Explain the "organic structure".Why is it important for companies like Google and Apple to operate with organic structures?

All of the following are characteristics of the informal organization EXCEPT:

Esprit de corps is the French expression that refers to shared feelings of comradeship and enthusiasm.

Managers who accept the assumptions of Theory X have the following characteristics EXCEPT:

Managers and Managing

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters