Exam 13: Motivation Performance

According Maslow's hierarchy of needs, by giving his/her employees the opportunity to use their skills and abilities to the fullest extent possible, a manager satisfies their _____.

According to the expectancy theory, what are the different factors that determine a person's motivation?

The _____ plan motivates employees to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during the specified time is distributed to the employees.

Michelle has a strong desire to perform challenging tasks well and to meet personal standards for excellence. However, she does not wish do to so at the expense of maintaining good interpersonal relationships with her employees. According to McClelland's three-needs theory, Michelle has a:

Intrinsically motivated behavior is behavior that is performed to acquire material or social rewards or to avoid punishment.

When an organization bases employees' pay on the number of units each employee produces, it is using a(n) _____.

Extrinsically motivated behavior is that which is performed out of a desire to work for the welfare of society.

According to the expectancy theory, in what way can a manager boost the expectancy levels and motivation of employees?

Goal-setting theory suggests that to stimulate high motivation and performance, goals must be generic and easy.

Which of the following is true of prosocially motivated behavior?

According to the expectancy theory, members of an organization are motivated to put forth a high level of effort only if they think that doing so leads to high performance.

According to Maslow's hierarchy of needs theory, higher level needs must be satisfied before lower level needs.

A compensation plan of an organization that bases pay on performance is called a merit pay plan.

Harry has a strong desire to perform challenging tasks well and to meet personal standards for excellence, even at the expense of maintaining good interpersonal relationships with his employees. According to McClelland's three-needs theory, Harry has a:

According to Herzberg, satisfying hygiene needs is a more efficient way to ensure high levels of job satisfaction than satisfying motivator needs.

The Scanlon plan motivated employees to propose and implement cost-cutting strategies because a percentage of the cost savings achieved during a specified time is distributed to the employees.

Advances in information technology have dramatically complicated the administration of piece-rate pay.

Using equity pay, another individual-based merit pay plan, managers base pay on a percentage of sales.

Vicarious learning occurs when a person becomes motivated to perform a behavior by watching another person performing the behavior and being positively reinforced for doing so.

Explain the operant conditioning theory briefly.