Question 1

_____ collapsed the five categories of needs in Maslow's hierarchy into three universal categories-existence, relatedness, and growth.

Accepted Answer

A)  David McClelland's three-needs theory 
B)  Clayton Alderfer's ERG theory 
C)  Herzberg's hygiene-motivator theory 
D)  B.F. Skinner's operant conditioning 
E)  Victor H. Vroom's expectancy theory 
A)  David McClelland's three-needs theory 
B)  Clayton Alderfer's ERG theory 
C)  Herzberg's hygiene-motivator theory 
D)  B.F. Skinner's operant conditioning 
E)  Victor H. Vroom's expectancy theory

Question 2

Overpayment inequity exists when a person perceives that his or her own outcome-input ratio is less than that of a referent.

Accepted Answer

A) True 
 B)False

Question 3

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

Accepted Answer

A)  overpayment inequity. 
B)  underpayment inequity. 
C)  absolute equity. 
D)  instrumental equity. 
E)  terminal equity. 
A)  overpayment inequity. 
B)  underpayment inequity. 
C)  absolute equity. 
D)  instrumental equity. 
E)  terminal equity.

Question 4

According to Maslow's hierarchy of needs theory, the highest level of unmet needs in the hierarchy is the prime motivator of behavior.

Accepted Answer

A) True 
 B)False

Question 5

According to Herzberg's motivator-hygiene theory, _____ needs are related to the nature of the work itself and how challenging it is.

Accepted Answer

A)  motivator 
B)  expectancy 
C)  instrumental 
D)  hygiene 
E)  terminal 
A)  motivator 
B)  expectancy 
C)  instrumental 
D)  hygiene 
E)  terminal

Question 6

Sandy announces at the morning staff meeting that any employee who increases sales by 15% will receive a 15% commission. According to the expectancy theory, Sandy is promoting _____.

Accepted Answer

A)  positivism 
B)  instrumentality 
C)  autonomy 
D)  equity 
E)  self-actualization 
A)  positivism 
B)  instrumentality 
C)  autonomy 
D)  equity 
E)  self-actualization

Question 7

_____ exists when a person's own outcome-input ratio is perceived to be less than that of a referent.

Accepted Answer

A)  Absolute equity 
B)  Instrumental equity 
C)  Terminal equity 
D)  Underpayment inequity 
E)  Overpayment inequity 
A)  Absolute equity 
B)  Instrumental equity 
C)  Terminal equity 
D)  Underpayment inequity 
E)  Overpayment inequity

Question 8

Which of the following forms the pinnacle of Maslow's hierarchy of needs?

Accepted Answer

A)  Safety needs 
B)  Belongingness needs 
C)  Physiological needs 
D)  Social needs 
E)  Self-actualization needs 
A)  Safety needs 
B)  Belongingness needs 
C)  Physiological needs 
D)  Social needs 
E)  Self-actualization needs

Question 9

Which of the following is true of valence, according to the expectancy theory?

Accepted Answer

A)  High motivation results from low valence and low instrumentality. 
B)  Valence refers to how instrumental an employee is to the organization. 
C)  High levels of valency and instrumentality result in low expectancy. 
D)  Outcomes considered to have high valence are identical across all employees. 
E)  Providing employees with highly valent outcomes can reduce turnover. 
A)  High motivation results from low valence and low instrumentality. 
B)  Valence refers to how instrumental an employee is to the organization. 
C)  High levels of valency and instrumentality result in low expectancy. 
D)  Outcomes considered to have high valence are identical across all employees. 
E)  Providing employees with highly valent outcomes can reduce turnover.

Question 10

Providing employees with highly valent outcomes has the potential to reduce turnover.

Accepted Answer

A) True 
 B)False

Question 11

What are the different types of needs according to Maslow?

Accepted Answer

Psychologist Abraham Maslow proposed tha

Question 12

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

Accepted Answer

A)  Negative 
B)  Extrinsic 
C)  Positive 
D)  Intrinsic 
E)  Absolute 
A)  Negative 
B)  Extrinsic 
C)  Positive 
D)  Intrinsic 
E)  Absolute

Question 13

The source of _____ motivation lies with the acquisition of material or social rewards.

Accepted Answer

A)  extrinsic 
B)  operational 
C)  intrinsic 
D)  ethnocentric 
E)  experiential 
A)  extrinsic 
B)  operational 
C)  intrinsic 
D)  ethnocentric 
E)  experiential

Question 14

Jobs which are interesting and challenging are more likely to lead to intrinsic motivation than jobs which are boring or do not use a person's skills and abilities.

Accepted Answer

A) True 
 B)False

Question 15

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

Accepted Answer

A)  Equity theory 
B)  Expectancy theory 
C)  Goal-setting theory 
D)  ERG theory 
E)  Three-needs theory 
A)  Equity theory 
B)  Expectancy theory 
C)  Goal-setting theory 
D)  ERG theory 
E)  Three-needs theory

Question 16

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them. According to McClelland's three-needs theory, Carrow has a:

Accepted Answer

A)  high need for power and low need for affiliation. 
B)  high need for power and high need for affiliation. 
C)  low need for power and low need for achievement. 
D)  low need for achievement and high need for affiliation 
E)  low need for power and low need for affiliation 
A)  high need for power and low need for affiliation. 
B)  high need for power and high need for affiliation. 
C)  low need for power and low need for achievement. 
D)  low need for achievement and high need for affiliation 
E)  low need for power and low need for affiliation

Question 17

_____ proposes that all people seek to satisfy five basic kinds of needs: physiological needs, safety needs, belongingness needs, esteem needs, and self-actualization needs.

Accepted Answer

A)  Victor H. Vroom's expectancy theory 
B)  B.F. Skinner's operant conditioning theory 
C)  Abraham Maslow's hierarchy of needs theory 
D)  Frederick Herzberg's motivator-hygiene theory 
E)  David McClelland's theory of needs 
A)  Victor H. Vroom's expectancy theory 
B)  B.F. Skinner's operant conditioning theory 
C)  Abraham Maslow's hierarchy of needs theory 
D)  Frederick Herzberg's motivator-hygiene theory 
E)  David McClelland's theory of needs

Question 18

Drew works by the company's code of conduct only because he knows that not doing so will get him fired. Drew's motivation is intrinsic.

Accepted Answer

A) True 
 B)False

Question 19

According to McClelland, the need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

Accepted Answer

A)  affiliation 
B)  belongingness 
C)  achievement 
D)  self-awareness 
E)  relatedness 
A)  affiliation 
B)  belongingness 
C)  achievement 
D)  self-awareness 
E)  relatedness

Question 20

Discuss Alderfer's ERG theory.

Accepted Answer

Alderfer's ERG theory collapsed the five

_____ collapsed the five categories of needs in Maslow's hierarchy into three universal categories-existence, relatedness, and growth.

Overpayment inequity exists when a person perceives that his or her own outcome-input ratio is less than that of a referent.

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

According to Maslow's hierarchy of needs theory, the highest level of unmet needs in the hierarchy is the prime motivator of behavior.

According to Herzberg's motivator-hygiene theory, _____ needs are related to the nature of the work itself and how challenging it is.

Sandy announces at the morning staff meeting that any employee who increases sales by 15% will receive a 15% commission. According to the expectancy theory, Sandy is promoting _____.

_____ exists when a person's own outcome-input ratio is perceived to be less than that of a referent.

Which of the following forms the pinnacle of Maslow's hierarchy of needs?

Which of the following is true of valence, according to the expectancy theory?

Providing employees with highly valent outcomes has the potential to reduce turnover.

What are the different types of needs according to Maslow?

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

The source of _____ motivation lies with the acquisition of material or social rewards.

Jobs which are interesting and challenging are more likely to lead to intrinsic motivation than jobs which are boring or do not use a person's skills and abilities.

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them. According to McClelland's three-needs theory, Carrow has a:

_____ proposes that all people seek to satisfy five basic kinds of needs: physiological needs, safety needs, belongingness needs, esteem needs, and self-actualization needs.

Drew works by the company's code of conduct only because he knows that not doing so will get him fired. Drew's motivation is intrinsic.

According to McClelland, the need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

Discuss Alderfer's ERG theory.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

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Exam 13: Motivation Performance

_____ collapsed the five categories of needs in Maslow's hierarchy into three universal categories-existence, relatedness, and growth.

Overpayment inequity exists when a person perceives that his or her own outcome-input ratio is less than that of a referent.

Tracy, an employee at Nationwide Cellular, perceives that her outcome-input ratio is higher than that of her coworker Julia. This is an example of:

According to Maslow's hierarchy of needs theory, the highest level of unmet needs in the hierarchy is the prime motivator of behavior.

According to Herzberg's motivator-hygiene theory, _____ needs are related to the nature of the work itself and how challenging it is.

Sandy announces at the morning staff meeting that any employee who increases sales by 15% will receive a 15% commission. According to the expectancy theory, Sandy is promoting _____.

_____ exists when a person's own outcome-input ratio is perceived to be less than that of a referent.

Which of the following forms the pinnacle of Maslow's hierarchy of needs?

Which of the following is true of valence, according to the expectancy theory?

Providing employees with highly valent outcomes has the potential to reduce turnover.

What are the different types of needs according to Maslow?

_____ reinforcement gives people outcomes they desire when they perform organizationally functional behaviors.

The source of _____ motivation lies with the acquisition of material or social rewards.

Jobs which are interesting and challenging are more likely to lead to intrinsic motivation than jobs which are boring or do not use a person's skills and abilities.

_____ is a theory of motivation that concentrates on people's perceptions of the fairness of their work outcomes relative to, or in proportion to, their work inputs.

Carrow is a manager who believes that maintaining control over his employees is more important than maintaining cordial relationships with them. According to McClelland's three-needs theory, Carrow has a:

_____ proposes that all people seek to satisfy five basic kinds of needs: physiological needs, safety needs, belongingness needs, esteem needs, and self-actualization needs.

Drew works by the company's code of conduct only because he knows that not doing so will get him fired. Drew's motivation is intrinsic.

According to McClelland, the need for _____ is the extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence.

Discuss Alderfer's ERG theory.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters