Question 1

The more complicated the technology that an organization uses, the:

Accepted Answer

A)  lesser is the need for a progressive culture. 
B)  greater is the need for a flexible structure. 
C)  more appropriate is a formal structure. 
D)  easier it is to regulate the technology. 
E)  fewer are the unexpected events that arise. 
A)  lesser is the need for a progressive culture. 
B)  greater is the need for a flexible structure. 
C)  more appropriate is a formal structure. 
D)  easier it is to regulate the technology. 
E)  fewer are the unexpected events that arise. B

Question 2

Discuss why different strategies often call for the use of different organizational structures and cultures.

Accepted Answer

Differentiation strategy aimed at increasing the value customers perceive in an organization's goods and services usually succeeds best in a flexible structure with a culture that values innovation; flexibility facilitates a differentiation strategy because managers can develop new or innovative products quickly-an activity that requires extensive cooperation among functions or departments. In contrast, a low-cost strategy that is aimed at driving down costs in all functions usually fares best in a more formal structure with more conservative norms, which gives managers greater control over the activities of an organization's various departments.

Question 3

The flatter the hierarchy of an organization the less flexible the organization becomes.

Accepted Answer

A) True 
 B)False  False

Question 4

When managers organize divisions based solely on the type of customer they focus on, they adopt a _____.

Accepted Answer

A)  product structure 
B)  geographic structure 
C)  market structure 
D)  functional structure 
E)  product team structure 
A)  product structure 
B)  geographic structure 
C)  market structure 
D)  functional structure 
E)  product team structure

Question 5

Which of the following is true of an organization with a stable external environment and readily available resources?

Accepted Answer

A)  Less coordination and communication are needed among people and functions to obtain resources. 
B)  Managers face greater problems in trying to gain access to resources. 
C)  Managers typically make organizing choices that result in more flexible structures. 
D)  Authority is likely to be decentralized. 
E)  Lower-level employees are encouraged to make important operating decisions. 
A)  Less coordination and communication are needed among people and functions to obtain resources. 
B)  Managers face greater problems in trying to gain access to resources. 
C)  Managers typically make organizing choices that result in more flexible structures. 
D)  Authority is likely to be decentralized. 
E)  Lower-level employees are encouraged to make important operating decisions.

Question 6

Which of the following is true of a functional structure in an organization?

Accepted Answer

A)  It allows managers to adequately respond to a changing competitive environment. 
B)  As the organization grows, it becomes more effective. 
C)  It makes monitoring and evaluating the performance of workers difficult. 
D)  It results in workers performing at a low level. 
E)  It eliminates the need for cooperation within a function. 
A)  It allows managers to adequately respond to a changing competitive environment. 
B)  As the organization grows, it becomes more effective. 
C)  It makes monitoring and evaluating the performance of workers difficult. 
D)  It results in workers performing at a low level. 
E)  It eliminates the need for cooperation within a function.

Question 7

It's easier for managers to gain access to scarce resources when the external environment is changing quickly.

Accepted Answer

A) True 
 B)False

Question 8

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

Accepted Answer

A)  Those who work under close supervision 
B)  Those who work in rigid organizational structures 
C)  Those who work in organizations where authority is centralized 
D)  Those who work in total seclusion 
E)  Those who are responsible for their work outcomes 
A)  Those who work under close supervision 
B)  Those who work in rigid organizational structures 
C)  Those who work in organizations where authority is centralized 
D)  Those who work in total seclusion 
E)  Those who are responsible for their work outcomes

Question 9

Which of the following is more likely to be true for an organization that has a highly skilled workforce?

Accepted Answer

A)  The structure of the organization inclines more toward being mechanistic in nature. 
B)  Authority is concentrated at the top of the organizational hierarchy. 
C)  Employees are guided and governed by strict rules, SOPs, and norms. 
D)  Employees are closed monitored by their supervisors. 
E)  The organizational culture is based on values that foster employee autonomy. 
A)  The structure of the organization inclines more toward being mechanistic in nature. 
B)  Authority is concentrated at the top of the organizational hierarchy. 
C)  Employees are guided and governed by strict rules, SOPs, and norms. 
D)  Employees are closed monitored by their supervisors. 
E)  The organizational culture is based on values that foster employee autonomy.

Question 10

In which of the following cultures are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

Accepted Answer

A)  Inert culture 
B)  Entrepreneurial culture 
C)  Adaptive culture 
D)  Normative culture 
E)  Active culture 
A)  Inert culture 
B)  Entrepreneurial culture 
C)  Adaptive culture 
D)  Normative culture 
E)  Active culture

Question 11

A liaison role provides sufficient coordination when more than two functions or divisions share many common problems.

Accepted Answer

A) True 
 B)False

Question 12

Effective managers constantly scrutinize their hierarchies to see whether the number of levels can be increased.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is true of a matrix structure?

Accepted Answer

A)  Managers organize divisions based solely on the type of good or service they provide. 
B)  Managers organize divisions based solely on the area of the country or world they operate in. 
C)  Managers organize divisions based solely on the type of customer they focus on. 
D)  Managers group people who perform similar jobs. 
E)  Managers group people by function and product simultaneously. 
A)  Managers organize divisions based solely on the type of good or service they provide. 
B)  Managers organize divisions based solely on the area of the country or world they operate in. 
C)  Managers organize divisions based solely on the type of customer they focus on. 
D)  Managers group people who perform similar jobs. 
E)  Managers group people by function and product simultaneously.

Question 14

The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

Accepted Answer

A)  Aggressive culture 
B)  Passive culture 
C)  Adaptive culture 
D)  Normative culture 
E)  Inert culture 
A)  Aggressive culture 
B)  Passive culture 
C)  Adaptive culture 
D)  Normative culture 
E)  Inert culture

Question 15

Task identity refers to the degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization or on people outside the organization.

Accepted Answer

A) True 
 B)False

Question 16

_____ refer(s) to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside the organization.

Accepted Answer

A)  Organizational design 
B)  Organizational intelligence 
C)  organizational effectiveness 
D)  Organizational structure 
E)  Organizational ethics 
A)  Organizational design 
B)  Organizational intelligence 
C)  organizational effectiveness 
D)  Organizational structure 
E)  Organizational ethics

Question 17

An organizational structure composed of all the departments that an organization requires to produce its goods or services is known as a functional structure.

Accepted Answer

A) True 
 B)False

Question 18

The degree to which a job gives an employee the freedom to schedule different tasks and decide how to carry them out is known as task significance.

Accepted Answer

A) True 
 B)False

Question 19

It's easier for managers to communicate and coordinate with one another when they are responsible for several different kinds of products.

Accepted Answer

A) True 
 B)False

Question 20

Centralized authority helps managers to keep the organizational hierarchy flat.

Accepted Answer

A) True 
 B)False

The more complicated the technology that an organization uses, the:

Discuss why different strategies often call for the use of different organizational structures and cultures.

The flatter the hierarchy of an organization the less flexible the organization becomes.

When managers organize divisions based solely on the type of customer they focus on, they adopt a _____.

Which of the following is true of an organization with a stable external environment and readily available resources?

Which of the following is true of a functional structure in an organization?

It's easier for managers to gain access to scarce resources when the external environment is changing quickly.

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

Which of the following is more likely to be true for an organization that has a highly skilled workforce?

In which of the following cultures are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

A liaison role provides sufficient coordination when more than two functions or divisions share many common problems.

Effective managers constantly scrutinize their hierarchies to see whether the number of levels can be increased.

Which of the following is true of a matrix structure?

The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

Task identity refers to the degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization or on people outside the organization.

_____ refer(s) to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside the organization.

An organizational structure composed of all the departments that an organization requires to produce its goods or services is known as a functional structure.

The degree to which a job gives an employee the freedom to schedule different tasks and decide how to carry them out is known as task significance.

It's easier for managers to communicate and coordinate with one another when they are responsible for several different kinds of products.

Centralized authority helps managers to keep the organizational hierarchy flat.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters

Exam 10: Managing Organizational Structure and Culture

The more complicated the technology that an organization uses, the:

Discuss why different strategies often call for the use of different organizational structures and cultures.

The flatter the hierarchy of an organization the less flexible the organization becomes.

When managers organize divisions based solely on the type of customer they focus on, they adopt a _____.

Which of the following is true of an organization with a stable external environment and readily available resources?

Which of the following is true of a functional structure in an organization?

It's easier for managers to gain access to scarce resources when the external environment is changing quickly.

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

Which of the following is more likely to be true for an organization that has a highly skilled workforce?

In which of the following cultures are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

A liaison role provides sufficient coordination when more than two functions or divisions share many common problems.

Effective managers constantly scrutinize their hierarchies to see whether the number of levels can be increased.

Which of the following is true of a matrix structure?

The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

Task identity refers to the degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization or on people outside the organization.

_____ refer(s) to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside the organization.

An organizational structure composed of all the departments that an organization requires to produce its goods or services is known as a functional structure.

The degree to which a job gives an employee the freedom to schedule different tasks and decide how to carry them out is known as task significance.

It's easier for managers to communicate and coordinate with one another when they are responsible for several different kinds of products.

Centralized authority helps managers to keep the organizational hierarchy flat.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict, Politics, and Negotiation

Used Advanced Information Technology to Increase Performance

Filters