Exam 15: Effective Groups and Teams

A small group of marketers from different departments of an organization get together every Friday and go to lunch where they discuss various topics. This is an example of:

The higher the cohesiveness of a group, the higher the _____ in the group.

Interest groups are informal groups composed of employees who enjoy one another's company and share similar recreational interests.

Friendship groups and interest groups are examples of formal groups formed in an organization.

Managers need to empower self-managed teams and provide sufficient autonomy to them and ensure that all groups are effective and its members motivated in the _____ stage of group development.

What are group norms? Detail the effects of balance in conformity and deviance on a group's performance.

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately. There will almost always be disagreements and a conflict of ideas. This stage of group development is called _____.

As group size increases, social loafing decreases.

When group members strive to agree with each other instead of trying to make an accurate assessment of the situation, it is called groupthink.

A task force submits its final report on the project that they had been working on before disbanding. At which stage is the group operating?

In order to make the most effective contribution to an organization's competitive advantage, managers should strive to achieve a(n) _____ level of cohesiveness in the organization's groups.

_____ exists when group members make separate, independent contributions to group performance.

An assembly line is an arrangement of workers, machines, and equipment in which the product being assembled passes consecutively from one process to another in a particular order until completed. From this definition of an assembly line, it can be inferred that an assembly line group exemplifies _____.

Differentiate groups from teams and also discuss how the use of groups and teams can help an organization gain a competitive advantage.

Shared guidelines or rules of behavior that most group members follow are called:

A team whose members work face-to-face and have the expertise and experience needed to develop new products is called a(n) _____.

Self-managed work teams are characterized by higher costs.

Task forces that change frequently are referred to as standing committees.

When managers see the need to modify the roles of members within an existing group, members of the group are encouraged to take on additional responsibilities. This is called _____.

_____ exists when group members must perform specific tasks in a predetermined order.