Question 1

Which of the following is true of the political strategy that emphasizes relying on objective information?

Accepted Answer

A)  It causes others to believe that what the manager is proposing is the appropriate or rational thing to do. 
B)  It helps managers develop mutually beneficial relationships with people both inside and outside the organization. 
C)  It generates knowledge resources such as marketing, information technology, or engineering expertise. 
D)  It helps managers influence the alternatives that are considered and each considered alternative is acceptable to them. 
E)  It makes sure that everyone who supports the proposal benefits personally from providing that support. 
A)  It causes others to believe that what the manager is proposing is the appropriate or rational thing to do. 
B)  It helps managers develop mutually beneficial relationships with people both inside and outside the organization. 
C)  It generates knowledge resources such as marketing, information technology, or engineering expertise. 
D)  It helps managers influence the alternatives that are considered and each considered alternative is acceptable to them. 
E)  It makes sure that everyone who supports the proposal benefits personally from providing that support. A

Question 2

Which of the following is true of the integrative bargaining strategy that emphasizes creating new options for joint gains?

Accepted Answer

A)  It helps parties in conflict to perceive that they have a "fixed pie" of resources that they need to divide. 
B)  It leads the parties in conflict to focus on getting the majority share of the available resources. 
C)  It helps parties to come up with new alternatives that will expand the resource pie. 
D)  It helps parties in conflict to meet their demands instead of their interests. 
E)  It helps parties in conflict to adopt the principle of distributive negotiation. 
A)  It helps parties in conflict to perceive that they have a "fixed pie" of resources that they need to divide. 
B)  It leads the parties in conflict to focus on getting the majority share of the available resources. 
C)  It helps parties to come up with new alternatives that will expand the resource pie. 
D)  It helps parties in conflict to meet their demands instead of their interests. 
E)  It helps parties in conflict to adopt the principle of distributive negotiation. C

Question 3

Which of the following is a political strategy for managers to exercise power unobtrusively?

Accepted Answer

A)  Controlling uncertainty 
B)  Being irreplaceable 
C)  Generating resources 
D)  Building alliances 
E)  Relying on objective information 
A)  Controlling uncertainty 
B)  Being irreplaceable 
C)  Generating resources 
D)  Building alliances 
E)  Relying on objective information E

Question 4

Which of the following is true of the integrative bargaining strategy that emphasizes focusing on what is fair?

Accepted Answer

A)  It is consistent with distributive negotiation. 
B)  It leads the parties in conflict to take a competitive, adversarial stance. 
C)  It is consistent with the principle of distributive justice and focuses on the unprejudiced distribution of outcomes. 
D)  It helps parties in conflict to focus more on their demands rather than their interests. 
E)  It helps parties in conflict to perceive that they have a "fixed pie" of resources that they need to divide. 
A)  It is consistent with distributive negotiation. 
B)  It leads the parties in conflict to take a competitive, adversarial stance. 
C)  It is consistent with the principle of distributive justice and focuses on the unprejudiced distribution of outcomes. 
D)  It helps parties in conflict to focus more on their demands rather than their interests. 
E)  It helps parties in conflict to perceive that they have a "fixed pie" of resources that they need to divide.

Question 5

By relying on objective information, politically skilled managers unobtrusively exercise their power to influence others.

Accepted Answer

A) True 
 B)False

Question 6

Focusing on people and not the problem is consistent with integrative bargaining.

Accepted Answer

A) True 
 B)False

Question 7

When the parties in conflict attempt to resolve the conflict without making concessions but, instead, attempt to resolve their differences in ways that leave all parties better off, it is known as _____.

Accepted Answer

A)  compromise 
B)  avoidance 
C)  competition 
D)  collaboration 
E)  accommodation 
A)  compromise 
B)  avoidance 
C)  competition 
D)  collaboration 
E)  accommodation

Question 8

Which of the following is a functional way of resolving conflicts?

Accepted Answer

A)  Competition 
B)  Avoidance 
C)  Accommodation 
D)  Compromise 
E)  Confrontation 
A)  Competition 
B)  Avoidance 
C)  Accommodation 
D)  Compromise 
E)  Confrontation

Question 9

When conflict is settled by compromise or by collaboration between the parties in conflict, it is termed functional conflict resolution.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true of the political strategy that emphasizes building alliances?

Accepted Answer

A)  Partners to alliances often withdraw support because they know that managers might not support them in future. 
B)  Building alliances requires distributive negotiation. 
C)  Building alliances can help create beneficial relationships inside an organization but not outside. 
D)  Alliances can help managers achieve their goals and implement needed changes in organizations. 
E)  Managers need not focus on ethical and legal issues when building alliances. 
A)  Partners to alliances often withdraw support because they know that managers might not support them in future. 
B)  Building alliances requires distributive negotiation. 
C)  Building alliances can help create beneficial relationships inside an organization but not outside. 
D)  Alliances can help managers achieve their goals and implement needed changes in organizations. 
E)  Managers need not focus on ethical and legal issues when building alliances.

Question 11

What are the various political strategies that managers can use to increase and maintain their power?

Accepted Answer

Managers who use political strategies to

Question 12

Which of the following strategies should be used to resolve conflicts that arise when individuals do not understand the work demands that others face?

Accepted Answer

A)  Increasing awareness of the sources of conflict 
B)  Practicing job rotation 
C)  Increasing diversity awareness 
D)  Using permanent transfers 
E)  Dismissing employees 
A)  Increasing awareness of the sources of conflict 
B)  Practicing job rotation 
C)  Increasing diversity awareness 
D)  Using permanent transfers 
E)  Dismissing employees

Question 13

Bringing in an outside expert to support a proposal or decision reduces the credibility of a manager's initiatives.

Accepted Answer

A) True 
 B)False

Question 14

Intragroup conflict is conflict that takes place between groups or departments.

Accepted Answer

A) True 
 B)False

Question 15

Managers should strive to eliminate all kinds of conflicts within the organization.

Accepted Answer

A) True 
 B)False

Question 16

Superordinate goals are goals that all parties involved in a conflict agree to support.

Accepted Answer

A) True 
 B)False

Question 17

Why is avoidance ineffective as a conflict resolution strategy?

Accepted Answer

A)  It does not address the real source of disagreement. 
B)  It escalates levels of conflict as each party tries to outmaneuver the other. 
C)  The weaker party who gives in might look for ways to get back at the stronger party in the future. 
D)  The two sides to a conflict are more concerned about winning the battle than cooperating. 
E)  It allows only one party to achieve its goals. 
A)  It does not address the real source of disagreement. 
B)  It escalates levels of conflict as each party tries to outmaneuver the other. 
C)  The weaker party who gives in might look for ways to get back at the stronger party in the future. 
D)  The two sides to a conflict are more concerned about winning the battle than cooperating. 
E)  It allows only one party to achieve its goals.

Question 18

The structure of an organization should not be changed to resolve conflicts.

Accepted Answer

A) True 
 B)False

Question 19

Conflict that takes place across different companies is known as:

Accepted Answer

A)  interorganizational conflict. 
B)  interpersonal conflict. 
C)  top-down conflict. 
D)  intragroup conflict. 
E)  intergroup conflict. 
A)  interorganizational conflict. 
B)  interpersonal conflict. 
C)  top-down conflict. 
D)  intragroup conflict. 
E)  intergroup conflict.

Question 20

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

Accepted Answer

A) True 
 B)False

Which of the following is true of the political strategy that emphasizes relying on objective information?

Which of the following is true of the integrative bargaining strategy that emphasizes creating new options for joint gains?

Which of the following is a political strategy for managers to exercise power unobtrusively?

Which of the following is true of the integrative bargaining strategy that emphasizes focusing on what is fair?

By relying on objective information, politically skilled managers unobtrusively exercise their power to influence others.

Focusing on people and not the problem is consistent with integrative bargaining.

When the parties in conflict attempt to resolve the conflict without making concessions but, instead, attempt to resolve their differences in ways that leave all parties better off, it is known as _____.

Which of the following is a functional way of resolving conflicts?

When conflict is settled by compromise or by collaboration between the parties in conflict, it is termed functional conflict resolution.

Which of the following is true of the political strategy that emphasizes building alliances?

What are the various political strategies that managers can use to increase and maintain their power?

Which of the following strategies should be used to resolve conflicts that arise when individuals do not understand the work demands that others face?

Bringing in an outside expert to support a proposal or decision reduces the credibility of a manager's initiatives.

Intragroup conflict is conflict that takes place between groups or departments.

Managers should strive to eliminate all kinds of conflicts within the organization.

Superordinate goals are goals that all parties involved in a conflict agree to support.

Why is avoidance ineffective as a conflict resolution strategy?

The structure of an organization should not be changed to resolve conflicts.

Conflict that takes place across different companies is known as:

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Used Advanced Information Technology to Increase Performance

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Exam 17: Managing Conflict, Politics, and Negotiation

Which of the following is true of the political strategy that emphasizes relying on objective information?

Which of the following is true of the integrative bargaining strategy that emphasizes creating new options for joint gains?

Which of the following is a political strategy for managers to exercise power unobtrusively?

Which of the following is true of the integrative bargaining strategy that emphasizes focusing on what is fair?

By relying on objective information, politically skilled managers unobtrusively exercise their power to influence others.

Focusing on people and not the problem is consistent with integrative bargaining.

When the parties in conflict attempt to resolve the conflict without making concessions but, instead, attempt to resolve their differences in ways that leave all parties better off, it is known as _____.

Which of the following is a functional way of resolving conflicts?

When conflict is settled by compromise or by collaboration between the parties in conflict, it is termed functional conflict resolution.

Which of the following is true of the political strategy that emphasizes building alliances?

What are the various political strategies that managers can use to increase and maintain their power?

Which of the following strategies should be used to resolve conflicts that arise when individuals do not understand the work demands that others face?

Bringing in an outside expert to support a proposal or decision reduces the credibility of a manager's initiatives.

Intragroup conflict is conflict that takes place between groups or departments.

Managers should strive to eliminate all kinds of conflicts within the organization.

Superordinate goals are goals that all parties involved in a conflict agree to support.

Why is avoidance ineffective as a conflict resolution strategy?

The structure of an organization should not be changed to resolve conflicts.

Conflict that takes place across different companies is known as:

Lack of conflict in an organization signals that managers strive for agreement rather than effective decision making.

Managers and Managing

The Evolution of Management

Values, Attitudes, Emotions, and Culture: the Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

The Manager As a Planner and a Strategist

Value Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation Performance

Leadership

Effective Groups and Teams

Promoting Effective Communication

Used Advanced Information Technology to Increase Performance

Filters