Exam 16: Promoting Effective Communication

In an all-channel network, every team member communicates with every other team member.

A disadvantage of intranets is that they can only be used by people who have expertise in computer software.

Which of the following types of communication networks do self-managed teams within an organization typically have?

Linguistic style refers to a person's characteristic way of speaking.

An internal, companywide system of computer networks is called a(n) _____.

Groupware is a company-wide system of computer networks.

_____ refer(s) to companywide systems that allow managers to send and receive verbal electronic messages over telephone lines even when they are hundreds of miles away from the office.

The amount of information that a communication medium can carry and the extent to which the medium enables the sender and receiver to reach a common understanding is known as information richness.

The sharing of information by means of facial expressions and body language is known as _____.

_____ is the specialized language that members of an occupation, group, or organization develop to facilitate communication among themselves that should never be used when communicating with people outside the occupation, group, or organization.

Gary wishes to share some information with his offshore team members in London. In the communication process, Gary is the _____.

Management by wandering around involves scheduling formal meetings with subordinates and discussing issues and concerns that both subordinates and managers may have.

Wheel networks are found in groups with sequential task interdependence.

A person's characteristic way of speaking is known as _____.

What are the different types of communication media?

The potential for important information to be ignored or overlooked (even that which is personally addressed) while tangential information receives attention is referred to as _____.

Drake would often come in late to work in spite of repeated, formal warnings by his manager. Drake's manager, Matt, lost his patience and fired him. In the event that Drake sues Matt for unjustly firing him, which of the following, if true, would help Matt win the case?

While effective communication is necessary to increase responsiveness to customers, it plays a negligent role in innovation.

In the _____ phase, a common understanding is ensured.

Information flows to and from one central member of the group in a _____ network.